Been playing with sun bingo for years. Never had a problem with withdrawals always hit my account within a hour or so. Yesterday I won a nice amount and waited patiently for 24hours. Have now been t... See more
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The Sun Bingo is home to an exclusive and exciting range of bingo rooms and online games. Join now to enjoy its welcome offer and play the spin-go wheel daily for free. Are you gonna bingo?
Contact info
United States
- 02039621818
- support@sunbingo.co.uk
- www.sunbingo.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 23% of negative reviews
Typically replies within 1 month
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Playing for over 25 years never won…
Playing for over 25 years never won more than £100 have never won in a link game, so sorry don't tell me its random, also far too clickey and majority of host are rude and obnoxious. Amazes me how same winners daily, surely no one's luck in every day, needs reporting

Reply from The Sun Bingo
Why make it so hard to resolve simple issues
On 2.6 informed sunbingo account balance of 240 on closed account. Sent new ID and details of account to send balance to. 4th June after 6 emails got ID accepted. 6th June told ID was blurry and rejected. A few more emails and days waiting got email from stefan and payment team confirming ID acceptable and bacs payment sent Inc confirmation codes.... 11th June email rejecting ID and asking me to log in, the account is closed they told me this I original email and its included in all email threads.
Confused staff, confusing information given. Rude staff on phone with no option to speak to any other department or level of support staff. Spoke to bank to see if there is any pending bacs payment, none they can see. All information suggests that the payment should be showing to bank staff.
They make it hard as possible to withdraw, I am logging all the communication even tho sunbingo start new threads to confuse situation and informed them that I will be escalating to financial ombudsman and and Gambling Commission if the issue isn't resolved correctly. They stated balance, they accepted ID, now they acting like they paying from own pocket. Maybe support team as given incentives not to resolve these types of issues.
JUST AN UPDATE TO COMPLETE THE NARRATIVE.
After sending my ID to several different staff, all of which passed to next department, I kept being told ID failed verification. I asked for exact details of why it kept failing, what details were unreadable (as a driving licence has some very small print) and if I could arrange a video call so they could see my face and in a continuous shot, see the ID.
This prompted a senior customer manager to advise that the bacs payment would reach my account within the 10 days, honouring the previous email and I no longer needed to provide photo ID unless I wished to continue using the service. No after all this headache!!
I did receive the money and after sending 6 more photos of me holding my ID at arms length, from a variety of phone cameras, digital cameras and lap top... I am still unable to provide an acceptable photo so guess I'll never use sun bingo again. Ashame as Sun Bingo/ Vegas has so of the best slots and generally pay out promptly.

Reply from The Sun Bingo
all i can say is you can deposit a lot…
all i can say is you can deposit a lot of money on sun bingo there slots are awful you can play 200 pounds to win back a tiny fraction its not a nice experience because then you dont seem like its a fair play i have been playing on sun bingo for 11 years i have never really won anything worth winning they do tend to be all take and not really giving back its a shame because it used to be one of the best sites but other sites really are more fair and you do enjoy playing on fair sites they have a bad name among many players you would think they would want to change that

Reply from The Sun Bingo
Blackjack LOL
Every single time the dealer has a 15, he comes back with either a 17 or a 21.. like... every single time. 90% of my cards were either 12, 13, 14, 15 or 16. I would love to be proven wrong on that. Dealer had a triple 7 at one point to get a 21 and beat all of my 20 cards. Funny.

Reply from The Sun Bingo
It has been good but today I can't get…
It has been good but today I can't get on my bingo games
Gameplay in casino seems to be alterd…
Gameplay in casino seems to be alterd and untrustworthy,, many deposits now and does never seem to pay out ,, not too sure about trusting thos website in my experience other casinos you can have a much better time than. This one. It's no fun atall really.
Worst site ever avoid avoid avoid!!!!!!!
Worst site ever avoid avoid avoid!!!!!!!
150 free spins on big bass and won't…
150 free spins on big bass and won 2.03p should tell you all you need to know AVOID THIS SITE
Keep your distance
Keep your distance. Fake opening account offer, they take your deposit money and then close your account.
I play a lot of slots over a number of…
I play a lot of slots over a number of sites. There is something absolutely not right about sun bingo slots. Like so many others i have never played and lost continuously on these slots. Ive been playing slots regularly for 5 years and while i accept slow phases on particular slots ive never seen it quite like those at sun bingo. Something is definitely afoot!!!
This site is absolutely rubbish
This site is absolutely rubbish, all bingo rooms constantly playing for same people no1 else can get a win, its not a fair site at all and just constant winners, same big winners too how's that fair gaming, DON'T WASTE YOUR TIME AND MONEY
It's told me 10 day approval show my…
It's told me 10 day approval show my withdrawal after it's told me 10 day more receive my withdrawal
Been playing with sun bingo for years
Been playing with sun bingo for years. Never had a problem with withdrawals always hit my account within a hour or so. Yesterday I won a nice amount and waited patiently for 24hours. Have now been told got to wait back from payment team could be an extra 24hours to see what the hold up is.
It’s still saying waiting on account for payment not happy the conversation is like banging my head against a brick wall
Rubbish
Rubbish. 50 £ ,not a single win. Not even 10p. On 40-60p games. Really????
Avoid
Thought i would share my experience as…
Thought i would share my experience as there are si many bad reviews but my experience was 👏.
From £10 I managed to get my balance up2 over £900....i then withdrew £900 and waited for sun bingo to process my withdrawal, I thought id have to wait awhile for the funds to go into my bank or that id have hoops to jump through to get them to release the funds( due to all the bad reviews I read on here) but not even an hour later I got an email to say they had processed my withdrawal.
Rang my bank and the money was in so 10/10 from me xx
Thanks sun bingo
Had a couple of winners on the ots…
Had a couple of winners on the slots increased stake not even a feature as soon as i dropped to a lower stake had a small win as soon as i increased again nothing & this tells me its completly fixed. Dont use this place absolute rip off.
5/5 Stars
I’ve only just joined The Sun Bingo, and I’ve already walked away with a little profit. 5/5 stars—would definitely recommend!
Doesn’t matter how much you play -win nothing!
Ok, so I have been on this site YEARS! Play slots because I never win on bingo.. EVERY SINGLE WEEK I put in the maximum amount - set by sun bingo at £250 a week….. EVERY WEEK , week in week out, I spend this in one day (it’s not hard to) never ever win nothing!!! Of course it’s very small amounts when I do…, nothing that I can’t withdraw…. It’s horrendous! I play all different slots and it’s the same …. Never can win on this site! Hopeless! And can play at different times, that’s doesn’t help either! So much for getting a percentage back from your state! Awful site! Awful! Please keep your money and go elsewhere, as from now I AM!
Won a voucher fir £300 but they gice me…
Won a voucher fir £300 but they gice me a tv worth 150 max and cant use the rest ingitta free tv but not the other £150
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