Great fit and prompt delivery. Only downside is the creases in my jacket which I appreciate happens when travelling a long way. However I have followed the instructions and hung it in the bathroom whi... See more
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Written by the company
In a world where the fashion industry forces people to fit into boxes, Sumissura exists to make people feel confident & secure by creating bespoke garments that reflect everybody’s uniqueness
Discover how we bring technology and craftsmanship together
| Women's Suits | Dress Shirts |
| Custom Jeans | Women's Blazers |
| Custom Shoes | Women's Tuxedos |
At Sumissura, we champion the art of personal expression through bespoke fashion. We stand against the tide of one-size-fits-all, advocating for individuality, inclusivity, and sustainability in every piece we craft. Our mission is to ensure you feel confident and unique, with garments tailored not just to your measurements, but to your personality.
Explore our exclusive collections:
We are committed to a zero-waste philosophy, embracing a made-to-order model to ensure every garment is crafted with purpose. This approach guarantees a perfect fit, while also contributing to a healthier planet by minimizing waste and promoting sustainable practices.
Join over 350,000 satisfied customers who have embraced the magic of custom-tailored fashion. With Sumissura, you don't just wear a garment—you make a statement. A statement of your individuality, your style, and your values.
Discover the joy of clothes that are made to fit you, not the other way around. Because at Sumissura, we don't just dress bodies—we dress the real you.
Written by the company

If it does not fit you, we remake it for you

Zürich, Switzerland
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I’ve only just placed my order, so I can only speak to my experience using the site so far. Overall, the process was smooth, and I really enjoyed selecting the fabric and style. There were plenty of great options, and I was very happy with the selection available. Love that there's a wide leg option!
That said, I did run into a bit of confusion in the measurement section. There wasn’t an option to input hip measurements, only waist and stomach, which didn’t quite work for me since - like many woman - my hips are a significantly different size from the rest of my midsection. I would think a company designing suits for woman would account for this. I also noticed there was no inseam measurement, only outer leg length, which made me a little unsure about how the pants will fit.
Additionally, it would have been helpful to have a space for notes. I had originally planned to wear heels with the suit and wanted to mention that so the pant length could be adjusted accordingly. It’s not a major issue, as I’ve since decided on flats, but it would still be a useful feature.
Overall, a positive experience so far, with just a few small improvements that could make the process even better.

Reply from Sumissura
The Sumissura team has been extremely responsive to my questions and excellent at crafting the clothes I ordered over the past two years, going the extra mile to ensure my complete satisfaction. I’m very happy with the clothes custom-made for me by Sumissura and plan to order more. The lookbooks with details on the fabrics in the photos are extremely helpful. I have ordered several blazers in colour/fabric combinations I would not have been able to find in stores. Swatches are available for many of the fabrics. I haven’t yet needed to order any before selecting fabric but may do so for some future items. TIP: the detailed information on each fabric specifies, among other things, the weight of the fabric - pay attention to the weight to ensure you don’t select a fabric too light for winter or too heavy for summer. The website navigation/structure could be improved, but overall, I am delighted with Sumissura.

Reply from Sumissura

Reply from Sumissura
They communicated with me right away when I was having difficutly with my order

Reply from Sumissura
Hi there the experience was wonderful, I was in communication with Jonathan Blasco the whole time who guided me throughout. He was so helpful and kind very good work. Thank you and can’t wait to get them.

Reply from Sumissura
Please thank the person who made my work suit, it is absolutely perfect.
Now for the review, the buying process was simple, I even made a mistake of selecting a navy fabric instead of black. The system gives you 24 hours to redo. I was able to rectify this online very easily without having to reach out for support. The quality and workmanship is outstanding. It’s so nice to have easy access to tailored clothes that fit properly.

Reply from Sumissura
So far, the website was great to work with and I was able to create what I hope will be almost perfect! I do wish they had vests for women though!

Reply from Sumissura
The first blazer i had made was too small so i remeasured and ordered new blazer but i had a hard time trying to navigate the site for the new order. I think this next blazer will fit.

Reply from Sumissura
The customer service is outstanding. I had a issue that was dealt with promptly and successfully. I would definitely recommend this company

Reply from Sumissura
Great customer service and excellent tailoring within promised timeframe. Because I lost weight I did have to take my trousers in just because my measurements for the hips is so crazy. The Tailor that I selected could not believe that the suit was tailor-made and that they only asked me a few questions about my measurements, he cannot believe the price and how well made the suit was. He kept asking me questions about the company and I finally had to show him the app. I just ordered my second suit. And dress shirts I’m 6’2 and I’m so excited to have suits with the trousers long enough and the jacket sleeves long even when I’ve been my arms😄

Reply from Sumissura
I customized a pair of monk style shoes in light blue suede, and I am thrilled with them. From day one, they fit perfectly, and they look much more expensive then they were. The fabric and workmanship is quality. I will definitely be a repeat customer. I highly recommend them.

Reply from Sumissura
Very easy to navigate! I picked out the suit I wanted and the short videos showing how to get my measurements were simple to follow.

Reply from Sumissura
I love how the clothes fit on me. The quality is great, and I have many compliments

Reply from Sumissura
Blazer did not fit and could not get through to anyone to assist. WILL NOT ORDER FROM THEM AGAIN and I advise that no one else use them. Customer service is absolutely a ZERO!!!
Don’t spend your money with these people!

Reply from Sumissura
Tailor made pants at a reasonable price. Choose fabric and styles and enter measurements. The AI assistant helps with the measurements and suggests lengths- which were spot on. Easy to use. The quality of the first pair I received is excellent and fits well. However, I can’t seem to find the re-order button - keep having to go through the full selection process each time. Apparently it’s there- I just can’t find it.

Reply from Sumissura
I returned a pair of trousers because they were not the correct measurements. They were incredibly mis-sized. The front hung half way down to my knees and the back side was extremely baggy. I was asked to send pictures which I did. The trousers were returned for correction over a month ago and I have had no communication with your company. I do however have confirmation that the pictures and the trousers were received. Terrible customer service. Lack of communication. Totally unprofessional. I would not recommend ordering from this company.

Reply from Sumissura
Overall I love them. Sure, the website still needs some work to become more user-friendly, but I've always managed to place my orders and got what I had wanted. The shirts I got last time fit like a glove, the pants still needed some help but customer service made sure to honor the fit guarantee. Just placed the third order and as a tall woman I'm more and more convinced that it's so worth the money to end up with clothing that actually fits.

Reply from Sumissura
I really appreciate how well-organized the website is when it comes to designing the shoe. The process is clear and easy to follow step by step, which makes the experience enjoyable. I also love the variety of materials available to customize the shoe to your personal style. The only thing I wish were available is a beige color option instead of just white. Aside from that, everything is excellent! I’d also like to thank the artisans and everyone working behind the scenes for helping turn our shoe ideas into reality.

Reply from Sumissura
I ordered a formal dress for a wedding, as I generally can’t buy off the rack due to my height. I was also recovering from surgery at the time, so I reached out to ask about the appropriate timeframe for having a dress made. Jonathan, the Customer Service Manager, responded promptly and was very helpful in guiding me through the process.
Unfortunately, the first dress did not fit well. The team quickly offered to remake it, which I appreciated. However, the second dress still wasn’t quite right, and by then it was too close to the wedding to allow for further adjustments. Although they were willing to remake the dress again, it wouldn’t have arrived in time for the event.
Naturally, I was disappointed that the fit couldn’t be resolved as hoped, especially given the occasion and the time constraints. That said, I was genuinely impressed with the level of communication and care shown throughout. Jonathan and his team stayed in regular contact, checked in consistently, and treated me with respect and understanding.
In the end, I was provided with a refund, and while the final outcome wasn’t ideal in terms of the dress itself, I was satisfied with how the situation was handled and the professionalism shown throughout the process.

Reply from Sumissura
I purchased dress shirts and some more cases shirts. I have found the workmanship and quality of the is very good. I enjoy being able to design my own shirts.

Reply from Sumissura
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