I recently visited the store with my son to buy him some new board boots. The help and advice we received from Matt was absolutely brilliant! He spent a huge amount of time with my son trying out dif... See more
Company replied
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I recently visited the store with my son to buy him some new board boots. The help and advice we received from Matt was absolutely brilliant! He spent a huge amount of time with my son trying out dif... See more
Company replied
Top class service today. This is a business where the values are clear and really seem to be shared by the team - good advice and look after people. All dead sound. Not trying to MAKE you buy - genu... See more
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After demoing a few boards over the last two weeks I bought my first snowboard, boots and bindings at the store. Matt was extremely helpful throughout, guiding me through the process and giving me adv... See more
Company replied
I actually purchased the same top about 3 years ago. It’s till In amazing condition but I spilled paint on it. So obviously I purchased another one. Love this top, great pockets, lovely material th... See more
Company replied
Independently Owned UK Snowboard, Skate and Lifestyle Shop
Trafford Way 7, M41 7JA, Urmston, United Kingdom
prompt delivery of giftcard with invoice and receipt.
no complaints

Reply from SUBVERT BOARDSTORE
I made an online purchase and unfortunately my item wasn’t available in the size I requested,. I swiftly received a phone call from the store and they were really helpful and the matter was sorted out within minutes. Great staff, great store.

Reply from SUBVERT BOARDSTORE
An item was showing as out of stock and subvert found it for me and listed it on its website. Really helpful, fast delivery, great service, thank you

Reply from SUBVERT BOARDSTORE
Fast delivery. Ordered a snowboard hoodie but it didn’t fit . Sent it back and received a fast refund.

Reply from SUBVERT BOARDSTORE
Great price on new Burton snowboard and speedy delivery. Exactly what we were looking for.

Reply from SUBVERT BOARDSTORE
Wouldn't shop anywhere else for all my snowboarding needs. Top gear, top staff, top place. Nobody does it better.

Reply from SUBVERT BOARDSTORE
Friendly , helpful, knowledgeable with fantastic customers service and they care about there customers, if only every shop was as good at what they do

Reply from SUBVERT BOARDSTORE
Quality! Spent a solid 90 mins with Matt a couple of weeks ago choosing some boots. As a beginner, I found the hire boots from Chillfactore seriously uncomfortable. I explained where I was with my progress and what I was after and was treat no differently to the more experienced riders in there. Felt well at home, had a good gas and ultimately walked out with some boots that are close to replacing my slippers. New loyal customer here 😎

Reply from SUBVERT BOARDSTORE
Staff are amazing and willing to help, but the stock is a bit poor

Reply from SUBVERT BOARDSTORE
Went in to trial a few boards for an upcoming trip and left with a beauty! Vicky helped me out and set the board up and was very pleasant and helpful as were the guys! Would defo return for my next boarding needs 😊

Reply from SUBVERT BOARDSTORE
I called up because I couldn’t track my parcel and spoke to keith ( I think that was his name) and he was super helpful with my issue.

Reply from SUBVERT BOARDSTORE
I never received the goods I ordered. The tracking options they gave me don't work. I have emailed asking where they are and have received now response.
UPDATE: My email was replied to but was in my junk folder. The goods showed up, the delay was due to the post code being hard to read on the package. All resolved now thanks.

Reply from SUBVERT BOARDSTORE
Fast delivery and nice touch of sweets in the package

Reply from SUBVERT BOARDSTORE
Absolutely brilliant, we visited the Manchester chillfactor store , VIcky was amazing she helped us out so much , My daughter was getting her first pair of snowboarding boots , prices were very very affordable , the time she spent with us and the options offered were brilliant , we will definitely back to have a look for boards when we are ready .👍

Reply from SUBVERT BOARDSTORE
Very knowledgeable, patient and helpful staff. Both my wife and I needed new snowboards to replace our aging ones ahead of a family holiday to Tignes and helped us navigate all the updates and new terminology. Surprisingly, their prices are competitive, especially considering their captive audience. This coupled with exceptional service means I will be shopping there again for sure. Highly recommended.

Reply from SUBVERT BOARDSTORE
Awesome shop and staff- have now spent a small fortune over the years- great selection for skate/snow riders..check for sales as they have really good revised pricing on previous years kit

Reply from SUBVERT BOARDSTORE
Great rider owned snowboard shop, that gives you excellent and honest advice to make sure you buy the gear that is best suited to your needs. The demo service is excellent too £15 to demo as many boards as you want-Bargain!

Reply from SUBVERT BOARDSTORE
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