The battery was listed correctly for the TomTom Go model I was looking for. The manual to change out the old battery was found else where but the site is clear on what you are buying. Delivery was as... See more
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Ordered an item on February 7, sent money as stated on invoice, contacted support, because I didn't get any update on the payment being received or the order being processed. Proceeded to contact... See more
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Fast delivery, good product , a description how to install the new battery would be nice. The Battery works amazing and my Dyson is like brand new.
Good product. Deliver on time , resalable price .easy process . Clear follow up the product . Recommended
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Bij ons vindt u een uitgebreid aanbod aan accessoires voor GSM, digitale camera, iPod en PDA. Bezoek nu onze webshop op www.subtel.nl en overtuig uzelf van ons aanbod!
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Replied to 80% of negative reviews
Typically replies within 2 weeks
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Worth it!
Just installed the battery. It works perfectly well. I chose to buy via Subtel because they propose a 3 year guarantee. Thank You!
Clear internet site. Fast delivery
Clear internet site, easy to find what you need and fast delivery.
Very professional company
Very professional company, good quality product and very good communication.
Highly recommended
product is in orde ,alleen de levering…
product is in orde ,alleen de levering duurde 10 dagen ipv 2-3 dagen
Positive Experience
I have read some very negative reviews about Subtel GmbH and I don't doubt that the customers concerned had bad luck and a terrible experience, which sucks. I had the same sort of terrible experience with Wish, and promptly unsubscribed as a customer. Anyway, my experience with Subtel was much better. I ordered a new lithium-ion battery pack for my laptop. It was half the price of the alternatives I found online and was delivered in two days in good condition, so I think they did a great job.
Revived my old Walkman!
The cable I ordered to revive my old Walkman arrived and works as promised! Very happy about it, although it does have a bit of a smell... I suspect either the plastic of the cable itself or some sort of bittering agent to stop babies from eating cords. Either way, Super happy that I managed to revive my Walkman and get it back into rotation!
Good product
Good product, delivery as said, take some longer because it came from abroad, but still within a week.
I am pleased and the battery and the loader for my JVC camera are working as promised.
Received the order within a week
Received the order within a week. Product as described.
Service perfect.
Quick response with quality and precise…
Quick response with quality and precise items delivered.
Highly appreciated.
Thanks
100% compatibel met de Sony-camera
Prima accu's! De 'Sony" accu is 100% compatibel met mijn (oude) Sony-camera.
Good price and pretty fast delivery.
A very bad experiences with subtel.nl.
A very bad experiences with subtel.nl.
I’ve orderd a batery(2 and charger) for mijn Canon77d.One of the batery fits the other was bigger so,i had to pull it out with a tool.After this bad try i decided to turn my order back.But....there came the other problem.I had to pay the track and trace-7.25€ .When i asked Subtel.nl to pay me this money back-they refused.Which means that a product of Subtel.nl with rerour will cost you more money.Be aware of that before you make any orders.Do not by a cheap battery and go for original ones

Reply from subtel.nl
Delivery time in the Netherlands is…
Delivery time in the Netherlands is rarely as advertised.

Reply from subtel.nl
ordered dell 7440 battery on 26/05/2020…
ordered dell 7440 battery on 26/05/2020 at 11.07am. as per website it is supposed to be delivered with 2-3 working days but the shipped on 28/05/2020 exactly after 3 working days than their courier GLS is still in process of delivering (in transit)on 03/06/2020. kindly dont order if you needed the product in fewer time than 2 weeks as i as am cursing myself why i ordered it as in same amount there were options for next day delivery. furthermore i contacted them to cancel my order as i have already sourced it and they told me i have to resend the product and bear the cost of it which i refused but still a pathetic service.

Reply from subtel.nl
I did not receive anything yet ..
I did not receive anything yet ... I should have received the product on May 15 and today is 26 and I still do not receive it !!! I hope to receive a reply or a refund.

Reply from subtel.nl
My order is not delivered and 4 days to…
My order is not delivered and 4 days to late already and website phone number does not picking up
Taken my money and no delivery.
I waited four weeks from placing my order to allow for the current difficulties, before sending an email to customer services and have not received a reply to that a further two weeks on. Not even an automated 'we acknowledge your email' one.
Very disappointing after good service in the past.
Battery was as described
Battery was as described. Good price , quick delivery
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