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Rated 3 out of 5 stars

Despite giving the manufacturers part specification for my Lenovo laptop the website showed me the wrong variant of the battery. There were 3 variants with different cable lengths but nothing in the... See more

Rated 4 out of 5 stars

Subtel did everything well. Full points! My negative comments relates to your subcontractor - TNT. They just stamped at my door (no-one was at home at that time so the delivery was postponed). You... See more

Rated 5 out of 5 stars

Products has always been as described and good quality. Just make sure that the product you are ordering is compatible with your device - as many of the batteries may look the same but contacts/conne... See more

Rated 5 out of 5 stars

Quick delivery, great price and after a month of battery use no obvious problems. The wires could be a few millimeters longer, otherwise the battery isn't quite in place. Otherwise happy with the prod... See more

Company details

  1. Electronics & Technology

Written by the company

subtel is your accessories specialist for Smartphones, Cameras, Laptops, Electric screwdrivers and much more. The best priced products at subtel.fi


Contact info

3.9

Great

TrustScore 4 out of 5

606 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 64% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Received the wrong item and am yet to…

Received the wrong item and am yet to hear back about this.

22 March 2026
subtel.fi logo

Reply from subtel.fi

Hello,

We are sorry to hear this.
You sent us an email on the 6th of April and we told you we would send you the right item.
We therefore don't fully understand the comment.

Subtel Team

Rated 3 out of 5 stars

Wrong variant of battery was ordered. Battery left out in freezing weather.

Despite giving the manufacturers part specification for my Lenovo laptop the website showed me the wrong variant of the battery. There were 3 variants with different cable lengths but nothing in the description about having to choose the correct length cable.
Also, the courier is not door to door. They left the battery out in the cold in sub-zero temperatures. This would damage the battery.

18 November 2025
Unprompted review
Rated 1 out of 5 stars

I haven't received my charger!!!

I placed an order on the 3rd of August (SFI4313919 is the number). Estimated delivery time was 2-5 working days. Today is the 15th of August, 10 working days are gone, and I still don't understand where's my charger. I sent a few letters to the support and only got one reply with no help and only promises. Maybe it's a scam even, I don't know. Very frustrating. I basically can't work without this charger and my laptop is dead and needs to be charged.

15 August 2025
Unprompted review
subtel.fi logo

Reply from subtel.fi

Hello,

We are sorry to read this. Posti must have lost your parcel.
However you did contact us and you spoke with our colleague Alex and myself and I issued a refund.
So I unfortunately do not understand what you mean with ''I only got one reply''

Although we have no control over Posti, we apologize that the parcel was lost.

Subtel Team

Rated 5 out of 5 stars

So far, so good.

Quick delivery, great price and after a month of battery use no obvious problems. The wires could be a few millimeters longer, otherwise the battery isn't quite in place. Otherwise happy with the product and will order again, hopefully not too soon.

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Good product

The product took couple of days longer to arrive from Germany to Finland than promised. No other hassle

22 July 2024
Rated 1 out of 5 stars

very bad experience

very bad experience, ordered a lens cap from the website which mentioned that it would be compatible for my camera lens, however it was too small.

I asked to return it and they replied back that the website didnt mention my lens in compatible lenses section with a screen shot, which had my lens

and then they stopped replying.

i dont know but this is a scammy behavior, as far as i know returns to online delivery are atleast forced by law, this company not only didnt offer me return but infact lied and then stopped responding.

7 August 2023
Unprompted review
subtel.fi logo

Reply from subtel.fi

Hello,

We are sorry to know you had a bad experience while the majority of our customers have a good experience.

We didn't just ''stop replying'' to ignore you. It was the weekend and we're not at the office on the weekend.
At the beginning of the week, once we received the answer from our product team that confirmed that a there was a compatibility problem, we proceeded with the refund.

Subtel Team

Rated 1 out of 5 stars

Delivery came late and with too short cable!

Delivery came few days later as promised. Battery was delivered, but it was not with 3cm cable as promised. Cable was 2.2cm long and it was too short for my laptop. Now it has been one week since I reported the issue and no solution offered to get the proper battery for my laptop. 0 stars would be the correct value, but I guess I have to give 1 as that is the lowest value available.

24 July 2023
Unprompted review

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