I had an issue during the receivement of the parcel (it never arrived) but subtel send another ítem without problems. I just send them an email and as soon as the verified that the parcel did not... See more
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Ordered 2 batteries and they won't arrive, I've been waiting more than 2 weeks.this is not good, especially if you need the material for work. If I knew , I wouldn't have bought anything at all fro... See more
Company replied
Good experience, good customer service. I put only 4* instead 5* because I received the order on 20.02.2024 while the purchase was made on 03.02.2024. Also the shipment is without tracking number, so... See more
Perfect replacement battery 1st time, almost half the price of the competion and it arrived lightning fast way ahead of schedule.... What's not to love?
Company details
Written by the company
Tu tienda Online para accesorios de ordenadores portátiles, móviles, cámaras, GPS, Tablets, MP3,etc.! Somos especialistas en baterías, cables y cargadores!
Contact info
Mainzer Straße 3, 10247, Berlin, Germany
- 910 470 400
- info@subtel.es
- www.subtel.es
Replied to 88% of negative reviews
Typically replies within 2 weeks
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People also looked at
I was looking for a battery for an old…
I was looking for a battery for an old gadget and found it on this site at a good price
but the delivery took way too long and it didn’t arrive when I needed it
Perfect replacement battery 1st time
Perfect replacement battery 1st time, almost half the price of the competion and it arrived lightning fast way ahead of schedule.... What's not to love?
Was told I’d get a refund for the…
Was told I’d get a refund for the return postage costs for the wrong battery they sent me. They didn’t refund and ignore all calls emails and messages. AVOID!

Reply from subtel.es
I bought a new battery for my…
I bought a new battery for my kindle.Good communication and quick delivery of a top product. Happy customer.
This item arrived on 5th August and was…
This item arrived on 5th August and was ordered on 25th July so was in the States 10 working days
I ordered a replacement battery
I ordered a replacement battery for my vacuum. It was initially sent via GLS but got stuck at customs. I contacted Subtel and they immediately sent anthother battery via Correos and it arrived after 2 weeks. It fits my Dyson vacuum perfectly.
Orders not received
I ordered a V7 replacement battery for a cordless Dyson vacuum cleaner on 2 occasions. Neither have been received by me despite notification that they would be delivered within a few days. The first order was to my home address and the second to my business address which is open 7 days a week. I contacted Subtel and they refunded the money immediately. Perhaps the issue is with the delivery company.

Reply from subtel.es
Everything OK!
Good experience but some delay
Good experience, good customer service. I put only 4* instead 5* because I received the order on 20.02.2024 while the purchase was made on 03.02.2024. Also the shipment is without tracking number, so you cannot follow it.
Replacement of a missed packaged
I had an issue during the receivement of the parcel (it never arrived) but subtel send another ítem without problems. I just send them an email and as soon as the verified that the parcel did not arrived, sent another one.
Plus, the communication via email was fluent an without delay in their answers.
Thank!!
Thanks you so much the communication…
Thanks you so much the communication was so perfect and fast shipping and quality material subtle is the best
Great company
My product was everything that I expected. Great service and easy to contact
very good product and subtel is ok for…
very good product and subtel is ok for the 5 star
Very fast delivery to Spain and…
Very fast delivery to Spain and excellent communications with company, would certainly use again. Tony K.
LO SOLICITADO OPTIMIZA MI PEDIDO
Ordered 2 batteries and they won't…
Ordered 2 batteries and they won't arrive, I've been waiting more than 2 weeks.this is not good, especially if you need the material for work.
If I knew , I wouldn't have bought anything at all from them . I already wrote 3 emails to the customer service for the order cancellation and refund, they don't seem to cooperate. Bad bad.
!

Reply from subtel.es
Everything perfect.
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