I ordered a battery for my camera. It was advertised as 100% compatible. The site was misleading. Issues with delivery from Ups. Now they ask me to pay for the return. And my 1-star review was never... See more
Company replied
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I ordered a battery for my camera. It was advertised as 100% compatible. The site was misleading. Issues with delivery from Ups. Now they ask me to pay for the return. And my 1-star review was never... See more
Company replied
Super fast service and a super price. Was replacing the battery on a Garmin Edge 1000 and was a bit concerned as reviews online seemed mixed as to if this worked or not. The battery worked perfectly... See more
I have appreciated the service and my experience with Subtel. The ordering was easy and efficient. The delivery before the announced timing. I contacted the customer service because the battery... See more
Nice order. Fast delivery and service team is very helpful. Only 1 of 2 items was delivered, so I contacted service desk. No problem within a few days second item arrived.
Spécialiste en accessoires électroniques pour appareils mobiles depuis 2004.
Berlin, Germany
Replied to 61% of negative reviews
Typically replies within 1 month
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I payed the express delivery that was supposed to be delivered next day (on Friday), but it only arrived at Monday

Reply from subtel.be
I've received the battery a couple days after ordering, very speedy. Excellent service.
Slow shipment despite paying for the premium/fast delivery
Ik received my replacement battery in perfect order. It works perfectly as desired, now I can keep enjoying my speaker for many years to come 😁
1ste shipment did not arrive and it was followed by quick and adequate communication and sending a new part which did arrive within very reasonable time. Problem well solved!
I have ordered several times, and as always very good service and fast delivery. Thank you
Fast shipping, however other service than requested which changed to parcel pick-up point automatically! Well packed.
I ordered two spare batteries for my Makita drill, one of them was defect.
Made one phonecall to customers service,
Immediately they helped me to sent me a new battery as replacement.
Top service
Good stuff. Works well and cheap. I had to wait a litlle longer tha, expected (few days).
Just perfect, delivery time, quality, (even not yet installed i have confidence)
Made a few orders with Subtel now, and the products have always come on time and as expected. Would recommend.
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