Subside Sports Reviews 

351
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often finding authentic items and a wide selection. Delivery is frequently highlighted as fast and efficient, with many orders arriving promptly, even internationally. People also appreciate the helpful and responsive customer service. However, some people mentioned longer delivery times, especially for internationally sourced products. A few reviewers also noted occasional issues with product quality upon arrival, like creases or incorrect sizing. Some customers reported problems with order tracking or a lack of response from customer support for unresolved issues.

What people talk about most

Product

People report positive experiences with product quality, often praising the authenticity and excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the superb and... See more

Order

Customers consistently note ambiguous experiences with order, with some reviewers reporting issues such as... See more

Service

Consumers find service to be positive, with many reviewers consistently reporting great and excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service Genuine item not like other copies on sale Correct sizing for Nike products Great piece sold out online but price not hiked up like 1 other stockist that I found Great fast del... See more

Rated 5 out of 5 stars

Over the moon with my purchase of a proper authentic latest Germany national football shirt. Immaculate condition sealed well protected. 👌 Top class shirts it’s worth the money. Starting to collect i... See more

Company replied

Rated 5 out of 5 stars

I bought a pro soccer team replica warm up jacket for my soccer crazy grandson. The site has tons of memorabilia options from which to choose and, evidently, I picked the right article because junior... See more

Company replied

Rated 5 out of 5 stars

Overall a great experience. A great selection and almost always have discounts on everything. Only issue is that sometimes fulfillment takes long time if the order includes items they have to get from... See more

Company replied


Company details

  1. Soccer Store
  2. Activewear Store
  3. Clothing Store

About Subside Sports

Written by the company

About Subside Sports

Subside Sports is one of the original online retailers for official football shirts from the world's leading suppliers. Formed in 1994, we specialise in authentic soccer kits from Nike, adidas and Puma, with the widest range of official shirt printing for all the top players.

From Barcelona, Liverpool and Inter Milan, to the new World Cup kits of Argentina, England and Spain, we offer the widest range of hero kits and patches possible.

With operations in the UK, US, Germany, Holland, Switzerland and Australia, we aim to bring the very best products to our customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(351)

231 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

No returns label

When I received the shirt I thought it may be on the small side. I did use the measurements provided as well. I had to contact the company to ask about returning and getting a bigger size. As it wasn’t an easy process and I needed it for my son’s birthday I had to keep it. The product is good but I would have liked to have a return label with it.

7 April 2026
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Reply from Subside Sports

Many thanks for taking the time to review your experience, really appreciate the feedback. We will certainly look to improve the returns procedure.

Rated 5 out of 5 stars

Excellent service

Gave a good price and had excellent customer service to help answer the queries I had. Quick delivery also. Would strongly recommend!

30 March 2026
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Reply from Subside Sports

Many thanks for taking the time to review, we really appreciate it! If you have any questions then please message or call!

Rated 5 out of 5 stars

Good good good

1 April 2026
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Reply from Subside Sports

Thanks so much for your 5★ review! We really appreciate you taking the time to share your experience. It’s great to hear everything arrived as expected — we hope you enjoy your new shirt and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Arrived fast!

1 April 2026
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Reply from Subside Sports

Thanks for the great review! We’re delighted you’re happy with the shirt and printing. All of our namesets are applied by our experienced team, so it’s always good to hear that quality is noticed. Hope you enjoy wearing it!

Rated 5 out of 5 stars

When I inquired about the problem of…

When I inquired about the problem of partial adhesive in the patch last order, you quickly checked and quickly processed the apology and partial refund.

31 March 2026
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Reply from Subside Sports

Your understanding is much appreciated. For some of the patches it is obviously difficult for us to tell if glue has worked 100%. If you need any further help then please let us know.

Rated 5 out of 5 stars

Great service

Great service

30 March 2026
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Reply from Subside Sports

Many thanks for taking the time to review our site, we really appreciate it!

Rated 5 out of 5 stars

Fast shipping especially to the…

Fast shipping especially to the US.Quality is very very good and easy to apply on my heat press. I would definitely recommend them.

26 March 2026
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Reply from Subside Sports

Brilliant, thanks for taking the time to leave us a review William! Always let us know if there's anything you're looking for.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I changed my mind on name printing and I spoke to a human on the phone without having to wait and all arrived quickly and perfect condition. Will buy my shirts from here in future!

24 March 2026
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Reply from Subside Sports

Really appreciate the feedback Philip, happy to help!

Rated 4 out of 5 stars

Everything was excellent but the…

Everything was excellent but the packaging was a little below what I would expect. I am unsure whether that us you or the carrier but just a note. The product itself was 5*s all the way.

24 March 2026
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Reply from Subside Sports

Many thanks for taking the time to review our site. Please always let us know if the item is damaged, we use Royal Mail for our UK deliveries as we still believe them to be the most reliable.

Rated 5 out of 5 stars

I always order my jerseys from subside…

I always order my jerseys from subside b/c I can get the replica shirt with the large player issue patches. Has been top notch quality n my go too site for 10 years now.

18 March 2026
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Reply from Subside Sports

Many thanks for taking the time to review us Matthew, really appreciate it. Please let us know if there's anything you're looking for!

Rated 5 out of 5 stars

Great experience!

I have bought many times from this store.
Excellent products, amazing delivery service.. just great!
It has become of my favorite football stores worldwide.

16 March 2026
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Reply from Subside Sports

Thanks Emmanuel, really appreciate you leaving us a review!

Rated 4 out of 5 stars

thank you

thank you subsidesports

13 March 2026
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Reply from Subside Sports

Many thanks for taking the time to review your experience. If there is anything you're looking for then please always email or message us!

Rated 5 out of 5 stars

All you need to know

Great price and quick delivery. Nike shirt was exactly as described. Wish I had bought more .

10 March 2026
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Reply from Subside Sports

Many thanks for taking the time to leave us a review. We really appreciate it!

Rated 1 out of 5 stars

Trash Customer Servcie

Sent an inquiry email for the products (went 2 weeks with no updates) and was ignored completely. No one responded or reached back out to me... wont be ordering from them again

10 March 2026
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Reply from Subside Sports

Hi, sincere apologies for this. It's impossible for our system to ignore an email or phone call even accidentally so we will look into this problem immediately for you. Is your given email the best one to contact you on?

Hi, just checking if you received this communication or if everything was OK. We emailed you directly yesterday on the email attached to your order / this review but have not received any response.

Many thanks

Rated 5 out of 5 stars

Good services always

25 February 2026
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Reply from Subside Sports

Many thanks for your kind review! If there is anything you're looking for then please always email or message us.

Rated 5 out of 5 stars

always great

27 February 2026
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Reply from Subside Sports

Many thanks for taking the time to leave us a review, really appreciate it!

Rated 1 out of 5 stars

Very badly service

Very badly service, terrible customer service.

24 February 2026
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Reply from Subside Sports

Hi Simon, I'm very sorry to hear that you have had a problem with your order. I have spoken to customer services and they are unable to locate any emails or live chat from you. Please coud you forward your problems again to admin@subside.co.uk and sales@subside.co.uk and we will help in any way we can. many thanks Rich

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