Studio Noos Reviews 245

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

This time it was a birthday gift for my friend and she absolutely loved it- the design, the size, the most bougie and beautiful gift wrapping! Her words, not mine! Thank you, Studio Noos.

Rated 5 out of 5 stars

Great quality, stylish yet fully practical design, and a wide choice of colours, patterns and fabric. That's the shop I wish I knew about when my kids were toddlers 😆But I'm happy that I've found the... See more

Company replied

Rated 1 out of 5 stars

We purchased a Teddy Diaper bag last week with delivery to Switzerland. Unfortunately, the Studio Noos team did not fill out any custom forms, which is required when shipping outside the EU / to Sw... See more

Company replied

Rated 4 out of 5 stars

I ordered 5 bags at the same time. On the 2nd of February I received my parcel but there were only 3 bags! I wrote an email, then another a week later and a third one; absolutely no reply. Usually I... See more

Company replied

3.6

Average

TrustScore 3.5 out of 5

245 reviews

5-star
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1-star

Replied to 45% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great customer service

Great customer service! One item from my order was sold out unfortunately, so customer service reached out and offered to either replace or refund the item. The messages were always swift and friendly and I am happy with the final outcome (and I think my daughter likes the replacement bag even more than the one I initially ordered for her 😅).
Thank you so much!

3 June 2024
Unprompted review
Show reviews in all languages. (245 reviews)

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