Stsbet Reviews 

336
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Opened account via offer on ATR Website. Made initial Deposit which won, tried to withdraw but advised it was not successful, advised to try another Card, deposited another £10 and again, advised... See more

Rated 1 out of 5 stars

If I could rate these cowboys less than 1 star, I would! The site isn't that great with poor odds, but the most disappointing thing about this Polish outfit is their KYC process. Having to jump throug... See more

Rated 1 out of 5 stars

Vile, no good, scam of a company. You can deposit in seconds but withdrawals are ongoing 15+ days later. Asked for an absolutely absurd amount of verification to which once adhered to, there’s miracul... See more

Rated 5 out of 5 stars

Winnings withdrawn and in my bank within 10 minutes. Must admit was a bit worried after reading negative reviews and understand concern from other users. But in my case STS Bet haven’t caused me any... See more

Company details

  1. Online Casino or Bookmaker

Information provided by various external sources

Bet on what you want: ⚽ football 🎾 tennis 🏀 basketball 🎮 esport. Check out poker rooms and casino games. STSbet - leader in Poland, active in Europe.


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You should know

1.8

Poor

TrustScore 2 out of 5

336 reviews

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No recent history of asking for reviews

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1.8

All reviews

(336)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast Withdrawal!

Very easy site to use. Verifications process is very easy and fast! Depositing is fast and easy and withdrawal is usually in my bank within the hour. One of the best sites I’ve used. Cares about customers well being and checks up on how comfortable you are with the amount you spend every now and then.

12 December 2020
Unprompted review
Rated 5 out of 5 stars

Great site!

After signing up I managed to get my balance up to £3,000 so thrilled with this win I decided to withdraw! Great variety of games, verification done within 24 hours and really fast payout. Highly recommend the site.

12 December 2020
Unprompted review
Rated 1 out of 5 stars

Do not be fooled into signing up.

They say they give you 50pct bonus bet if you bet £80.00. But read terms and conditions carefully. If you win , do not withdraw. Your first bet must contain 2 x selections to qualify.
Clever way to entice you to sign up.
Also, no horse race betting.
Do not be fooled.

10 December 2020
Unprompted review
Stsbet logo

Reply from Stsbet

Dear Sean,

We are sorry to hear that you did not qualify for the sports welcome bonus.

Kindly note that these are clearly stated in the terms and conditions of our Sports welcome offer

Furthermore, this is correct we do not offer Horseracing at this time, but this does not mean we may not have in the future.

Should you want or need further assistance regarding your account, please contact us directly.

Regards,
STS Customer Support

Rated 4 out of 5 stars

The website is great

The website is great, better than most of others. Easy to find matches, easy to understand website and works smoothly. Only 1 thing was chat box blocking the number 0 and you cant move or turn it off when wants to place a bet. Had scroll and hide the keyboard and enter again to place a bet.

10 December 2020
Unprompted review
Rated 5 out of 5 stars

No problems and quick withdrawals

STS offer frequent and decent sportsbook offers, don't ever have an issue with them and on rare occassion where I have needed assistance live chat have sorted straight away. Would recommend.

7 December 2020
Unprompted review
Rated 3 out of 5 stars

Pros/Cons/Conclusion

Pros :
- plenty of providers/choice of games
- website is very neat and organised, easy to search for games
- plenty of deposit methods
- responsible gaming tools are easy to use and find - unlike other casinos they make it difficult to find them
- withdrawal is quite fast ( I used PayPal )
- documents are verified fast too ( under 2 hours based on my own experience )

Cons :
- can’t really play games on mobile or tablet, the web is made for desktop
- a lot of dead spin, not sure why but at some point I had like 40 spins without a win and that is a bit unacceptable, maybe not the casinos fault but still not a nice experience
- would like bigger prize on daily drop on pragmatic play games like other casinos
- a tournament would be nice

Conclusion :
I would recommend this casino if you want a speedy withdrawal/verification, not a bad casino at all, communication with the casino is good too, but really really wish I can play on mobile.

4 December 2020
Unprompted review
Rated 5 out of 5 stars

Signposted offer delight!

Joined and took the signup offer. Couldn't believe my luck when I won £450 within half an hour of playing!!
Delighted with my good fortune. 😊

4 December 2020
Unprompted review
Rated 5 out of 5 stars

Very nice website

Sign up process is easy and I found their website very easy to use. I had a lucky win and they were very quick to approve my withdrawal. I will definitely be recommending them to friends

30 November 2020
Unprompted review
Rated 1 out of 5 stars

Avoid like the Plague!

Pay withdrawals as and when they want. A Lot of verification details needed to withdraw and take ages to come back to you. When they do they keep making excuses as to why they couldn't accept the relevant documentation meaning you cant get your winnings.
Easier sites out there that will, without doubt cause you less stress and hassle! Oh and they have no contact number for you to get in touch... ALL EMAIL ONLY!

30 November 2020
Unprompted review
Stsbet logo

Reply from Stsbet

Dear Iain,

We are sorry for your experience and we understand your frustration. In regards to the verification procedure, this is completely standard and is following all regulations that are required by the UKGC. As you registered with us you were also aware when you familiarized yourself with our terms and conditions that it may take up to 72 hours for verification to be processed.

Furthermore, if the documents you provided are incorrect, they would be rejected. If the provided documents do not meet the requirements, we will still need them in order to complete the verification process.

We would like to kindly inform you, that once you have uploaded all the needed documents, that meet our requirements, your account has been successfully verified and the withdrawal has been processed and paid.

We are sorry to hear we have not met your expectations.
Please, keep in mind, that besides the email contact, we offer customer support via live chat. There we provide all the complete and necessary information regarding your account in a full-blown way and we try our best, so your case could be sorted as soon as possible.

We are sorry for such a rate as you contacted us on chat and the conversation was helpful for you since you rated it as positive, leaving a friendly comment.

Should you want or need further assistance regarding your account, please contact us directly.

Regards,
STS Customer Support

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