The staff were all friendly, professional and very helpful. The whole process was so easy and will save us so much stress when we move house.
Company replied

Store First Rushden, Rushden Business Park, NN10 6EN Rushden, England, GB
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The staff were all friendly, professional and very helpful. The whole process was so easy and will save us so much stress when we move house.
Company replied
Rented the smallest sized unit for decluttered stuff when my house first went on the market. Very impressed with the whole set up. Easy access, clean and tidy, helpful friendly staff. Unfortunately... See more
Company replied
Received a warm welcome when we walked in, and as the conversation progressed the young lady remembered us and was very helpful throughout. She went through everything again, as it was June when I l... See more
Company replied
I'm a repeat customer. I'm not joking, it is the best store facility by far in terms of cleanliness and facilities. My only complaint is that there isn't one in Leicester, sort it out Storefirs... See more
Company replied
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Store First Rushden, Rushden Business Park, NN10 6EN, Rushden, England, United Kingdom
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The staff were all friendly, professional and very helpful. The whole process was so easy and will save us so much stress when we move house.

Reply from Store First Self Storage - Rushden
Friendly staff , good deals and amazing storage space that is easily accessible.

Reply from Store First Self Storage - Rushden
Excellent personal service with honest and open advice.
I would recommend without hesitation

Reply from Store First Self Storage - Rushden
The staff were very helpful and helped me with what I needed

Reply from Store First Self Storage - Rushden

Reply from Store First Self Storage - Rushden
Chris was very accommodating and resolved my query in next to no time. Thorough communication with full explanation of the required procedures. A pleasure to deal with.

Reply from Store First Self Storage - Rushden
Every thing went very smoothly , lovely pleasant staff ☺️

Reply from Store First Self Storage - Rushden
I'm a repeat customer. I'm not joking, it is the best store facility by far in terms of cleanliness and facilities. My only complaint is that there isn't one in Leicester, sort it out Storefirst.
The staff are so cheerful (obviously being paid too much).
In the sea of bad service that we are used to these days they are a stand out example of how it should be done. Well done Chris and the crew, you must be fed up of me by now but it's highly likely that I'll be back. Sorry.

Reply from Store First Self Storage - Rushden

Reply from Store First Self Storage - Rushden
All the staff are very polite and very helpful.

Reply from Store First Self Storage - Rushden
Received a phone call today from the team at Storefirst regarding my payment that was due. Resolved the matter within 3 minutes after clarifying the new card details and confirming postcode on the card.
So rather than letting payment problems arise they proactively contacted me to make sure the payment went through.
Just another example of excellent customer service from the team at Storefirst Rushden. They are all very helpful and friendly, always let me use the meeting room and other facilities, they hold parcels for me that are delivered to the unit; I've been a customer of Storefirst since December 2023 and I'm happy to be associated with such a pleasant team.

Reply from Store First Self Storage - Rushden
Received a warm welcome when we walked in, and as the conversation progressed the young lady remembered us and was very helpful throughout. She went through everything again, as it was June when I last had a moving date, which unfortunately fell through.
She explained how things would go on the day, and said if we had any questions or concerns to phone in and they would be answered.
It makes such a difference when you are treated in this way, and the service is the same, whether you phone in, or call into the reception area.

Reply from Store First Self Storage - Rushden
Chris and the staff have always been so helpful .. I have used this this company before and would always go back to them. Chris especially is always friendly , helpful.

Reply from Store First Self Storage - Rushden
Always a great service for whatever your needs may be
Helpful and friendly staff
Recommend to all 5 Star ⭐️

Reply from Store First Self Storage - Rushden
Outstanding place, very clea, dry, secure and affordable. Chris and team truly do a fabulous job in looking after the place. I would recommend to everyone!

Reply from Store First Self Storage - Rushden
Great value, representatives were very helpful. Thank you to Gary for explaining all our options

Reply from Store First Self Storage - Rushden
Great communication and staff all extremely helpful

Reply from Store First Self Storage - Rushden
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