Stop Start Reviews 

756
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication and real-time tracking, noting they receive clear progress updates and precise time slots before items arrive. Reviewers are especially impressed with the staff, describing delivery personnel as extremely polite, professional, and exceptionally careful with fragile goods and large packages. Consumers appreciate that heavy items are brought directly inside their homes and placed exactly where requested, removing any hassle from the delivery experience. Many buyers emphasize that the overall service consistently exceeds expectations, leading to smooth and extremely satisfying transactions from start to finish.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting professional drivers who arrive... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional, consistently going above and... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the polite drivers... See more

Product

Users describe positive interactions with product, expressing satisfaction with timely and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and polite staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received clear information about delivery progress (including a 30minute time slot once delivery day arrived)so that I wasn’t waiting around for ages. A final “we’ll be there in five minutes” messag... See more

Rated 5 out of 5 stars

Brilliant Delivery Service, you knew exactly where they were on their tracking site. Lovely driver, couldn’t be any more helpful. If only other companies, were like this. Would definitely recommend th... See more

Rated 5 out of 5 stars

The courier from "Stop Start" was very professional with "Spot on" delivery service and safely carrying my "GLASS" shower panel to the required location. PLEASE THANK "SUNNY" for me and I hop... See more

Rated 5 out of 5 stars

I was kept informed about the progress of my delivery, with a sensible delivery window, followed by accurate refinement as the the time approached. A final phone call gave the precise time. The driver... See more


Company details

  1. Courier and Delivery Service
  2. also in
  3. Logistics Service
  4. Storage Facility

Written by the company

Stop Start offers a first class distribution, warehousing and logistics service within the UK and also internationally. Over the past 35 years, we have established ourselves as a leading logistics, warehousing and distribution provider to companies across England.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(756)

677 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A refreshing change for a Courier…

A refreshing change for a Courier driver to arrive who treats the package with care and is pleasant when delivering. This was a drop off, but if I need a collection I'd definitely look at using Stop Start. Many thanks.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery.

Ordered at around 2 p.m one afternoon, was at my door by 9 am the next day….super efficient, everything went well, well worth paying that bit extra to get good service….driver very helpful, took the parcel into the garage for me…..think he must be eating his spinach…!!!

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Was kept updated as to the estimated time of delivery and delivery was on the nail. driver, Harash, was polite and introduced himeself which talled with the name on the emails. He checked the address and my name and what he was deliverying. once delivered he did do a visual check for damage , took the proof of delivery pictures and was on his way. excellent servce , excellent driver.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, prompt delivery after my request for an early morning slot. Driver was great. Would recommend for sure. Thanks again.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

The delivery of my radiator from Stop…

The delivery of my radiator from Stop Start was exceptional.
Ordered Saturday, delivered early morning Tuesday with a time allocation that was perfect! I was also informed right from the start the delivery time expected including 5 minutes from final destination!
A courteous and helpful driver that had no issue in placing this heavy package exactly where I wanted it.
The packaging also looked in great shape so there’s no reason to suspect any damage during transit. It’s been clearly looked after during the whole delivery process.
I certainly recommend this company for your deliveries!

22 September 2026
Unprompted review

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