Stoneside Blinds & Shades Reviews 

1,661
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including design consultants and installers, for their professionalism, knowledge, and helpfulness throughout the process. The service is frequently highlighted as exceptional, with people appreciating the smooth, efficient, and timely installation process. Reviewers are highly satisfied with the product quality, describing the blinds and shades as top-notch, beautiful, and perfectly installed. Many customers emphasize the attention to detail from installers, who often clean up thoroughly and ensure proper operation of the products. The overall experience, from initial consultation to final installation, is consistently described as smooth and exceptional. This high level of satisfaction leads many people to enthusiastically recommend the company and express their intent to use its services again for future needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting exceptional customer service, efficient... See more

Product

People report positive experiences with product, with many expressing satisfaction with the quality and... See more

User experience

Consumers report overwhelmingly positive experiences, with many describing the entire process as smooth,... See more

Quality

Customers had positive experiences with quality, consistently praising the premium feel and craftsmanship of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hired Stoneside Blinds & Shades installed Blinds for 9 big windows and 2 doors about 4 years ago and really happy with the result. Now I hired them back to finished the rest of 7 windows upstairs a... See more

Rated 5 out of 5 stars

Stoneside stands by their brand. The quality is top notch. The company is highly rated today because of product workmanship, and excellent installers (Jonathan Shivley, specifically), and the Cu... See more

Rated 5 out of 5 stars

The installer arrived on time, was extremely polite and considerate. He was also respectful of my home and property and diligently cleaned the area after the installation. I was really impressed with... See more

Rated 5 out of 5 stars

After speaking with several other window treatment companies and taking a long time to decide, I am so glad that I chose Stoneside. Amanda was smart, patient and very helpful with design ideas. She w... See more


Company details

  1. Window Treatment Store
  2. Blinds Shop

Information provided by various external sources

Stoneside manufactures custom-made blinds, shades and custom draperies and sells direct to the public. Our design consultants and installers help you select and design the perfect shades and blinds to fit your needs, measure your windows and install the finished product.

Written by the company

Our Guarantee

Satisfaction Guarantee

Our design consultants bring the showroom to you and work in collaboration with you to find the right window fashions for your style and needs. If for any reason you don't love the choices you made, just give us a call within 30 days of installation and we will work with you until you are satisfied and provide you a 50% discount on any replacement products.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,661)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Terrific company

Terrific company. The sales person, the person taking measurements and the installer each arrived exactly on time. There were no problems with any part of the purchase or installation. Communicating with the company was easy and efficient.

22 May 2026
Rated 5 out of 5 stars

very efficient knowledgeable process

very efficient knowledgeable process of picking out materials and measuring and installing; Jada sales rep was experienced, professional and timely, so was Alan the measurer and installer. My only qualm was using the automated scheduling app process, that did NOT work well and I had to waste a lot of time trying to get to a human because of my difficult schedule, it doesn't work to have the computer just serve up a date and time as I will never be able to make that date and time . . .

20 May 2026
Rated 5 out of 5 stars

First

First, Reba Walker is excellent. She thoroughly went through options, colors and procedures. She is polite and knowledgeable.
Then, John and a new associate came to measure. Non-intrusive and thorough.

About 6 weeks later, all blinds and drapes custom made and ready. Arranged installment date.
John( measurer) working by himself was on time and did beyond an amazing job. He set up automated blinds then overlying drapes. He, with patience and perfection set up anll materials beautifully . His original measurements were perfect which helped install. The end result is so satisfying! He spent his final hour here steaming drapes to remove any wrinkles.
Frankly, blown away by work ethic, knowledge of work, completing work and finally perfectly cleaning workplace. Where did John come from??? So grateful for beauty window coverings and now light and SOUND out of room. You Guys are worth the cost of this most satisfying experience. WOW!
Alex Gillespie

20 May 2026
Rated 5 out of 5 stars

The two individuals who installed new…

The two individuals who installed new drapes in our living room over four hours were very professional and thoroughly cleaned up prior to departing. Would highly recommend Stoneside Blinds & Shades.

Steve Farramd - Comstock Apartment #1601, San Francisco, CA 94209

19 May 2026
Rated 5 out of 5 stars

When we had trouble with our new shades

When we had trouble with our new shades, Stoneside immediately sent out an installer to diagnose the problem. He ordered new parts and returned a couple of weeks later to make the repair. William, our installer, was polite and professional, and he explained what he was doing clearly. Our shades work great now.

17 May 2026
Rated 5 out of 5 stars

Stoneside is a class act

Stoneside is a class act. Michelle's expertise and help made the purchasing decision very easy. Scott (the installer) did a great job installing the blinds. The blinds are fantastic. Overall I highly recommend Stoneside Blinds and Shades!

14 May 2026
Rated 5 out of 5 stars

Their service is superb

Their service is superb. Starting with Caleb in the office to their technicians William and Dave, they are professional, competent and courteous—a very rare combination these days. Great company. Very happy with their products and services.

6 May 2026
Rated 5 out of 5 stars

We are so happy with our experience…

We are so happy with our experience with Stoneside Blinds. We appreciate the insight of our consultant, Maria, and the expert installation work of Dustin. Everything was professional and seamless from the beginning. We will definitely use them again in the future!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

5 star job!

Ryan is consistently awesome😃! He is also super nice, professional, and efficient. We have been working with a certain fabric issue the past few months. He is a pleasure to have in my home and I would highly recommend him to anyone I know. He genuinely cared about my satisfaction and I sincerely appreciate him👍🏻👏

1 May 2026
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Stoneside Blinds & Shades and I can’t recommend them highly enough. I have worked with Melanie LeFur several times and she is knowledgeable, professional and has a gift for decor. The installation by Jon was seamless. He communicated before arriving, arrived on time and was incredibly efficient. He took great care to ensure everything was installed perfectly.
The quality of the blinds is outstanding and the service Melanie and Jon provided (and the office people on the phone) were top notch.

20 April 2026
Rated 5 out of 5 stars

Exceptional product, service and staff!

From start to finish the service was exceptional. The designer, Riley, was very knowledgable, friendly and listened to our needs. The installer, Shane, was on time, professional, knowledgable and friendly! He explained how everything worked and cleaned up everything. The blinds and shades are absolutely perfect ! I would definitely recommend and will be using them again!

29 April 2026
Rated 5 out of 5 stars

Francisco -- superstar

Francisco -- with the initial install, he discovered that a couple of the blinds were not as ordered. He took care of re-ordering the blinds, and just installed. He's a great asset for you--friendly, efficient, knowledgeable, and expert at installation. Minus two for not getting the order right, but plus two for sending Francisco, so five stars. Also, love the blinds we got.

29 April 2026
Rated 5 out of 5 stars

5 Star Customer Service & Product

We are extremely satisfied with our Stoneside experience. From our first phone call to our Arlington, Texas office to the final installation, we received exemplary customer service! Especially grateful for Amy Browarski's initial visit to our home with product samples, interior design experience & patient customer service was a delightful experience! Impressed as well to receive contact from Steve Musgrove @ corporate in Denver re: our small job. We also appreciated that the rep that did our measurement visit was the same person that installed our beautiful kitchen window shade. John Shannon was great: He was efficient & patient w/our senior citizen questions. So impressed with our Stoneside team that I almost forgot to mention the beautiful craftsmanship of our new remote controlled window shade! We will definitely recommend Stoneside Blinds & Shades to family and friends. Thank You!

28 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look