Stoneacre Motor Group Reviews 

Trevor was very approachable and down to earth. He knew his Mazda's ( as one would normally expect but sometimes finds out differently). He made the whole process painless, arranged test drives in suitable cars and was excellent in the coffee department 😀.

I had a really good experience with STONEACRE MOTOR GROUP . No high pressure salesman but a very helpful sales person who arranged my part exchange on a Wednesday and delivery or my choice of new vehicle on the following Saturday All very smooth and efficient I couldn’t ask for anything more .

I choose to take a look at Stoneacre Peterborough for a new car after deciding to go automatic.
I was very impressed with my test drive Jazmin took me out and made the experience so good. I went ahead with ordering a new car. My purchase went very smoothly very impressed with everyone I came into contact with.
Highly recommend to everyone

I had a look at quite a few cars online. When I enquired about the T-Roc, Paul Fullwood got in contact with me a few hours later and invited me to come down and have a look. He is a credit to the company, polite, knew his business and looked after myself and my family and has continued to make sure everything is fine after I picked the car up. Paul is a top salesman and Stoneacre are a top company who I would highly recommend to anybody purchasing a car. 10/10

I already had a pretty good idea which car I wanted, but Rob Hitchen at Stoneacre made completing the decision so easy and a real pleasure. No questions unanswered and any concerns were quickly settled. I love my Dacia Duster and know it won’t be the last one I buy from Stoneacre.

Great team... from Sales to Aftercare

Thay helped me understand the car.and was very polite

SADLY the radio system and sound stopped working 10 minutes after I drove off the forecourt. The earliest that the MGS6 could be booked in is the 9th Sept at a local MG garage. I have insisted on a car supplied at no cost whilst in for repair. I will complete another review when the MGS6 is repaired

Great service received from the staff, informative on the car and allowed test drives and visits to check the boot would take my daughter's wheelchair.

Available for questions at anytime and always ensured my daughter was involved in the decision making wirh it being her motorbility car.

Kept upto date of progress on delivery to the dealership and able to chose our collection date and time.

Thank you Darcy 😊

My Farther in Law took his car in for a service in June - no issues pleased with the service - then the DAB radio started to play up - annoying but not a big issue - however now the car wont start or cuts out when driving down the road - He took it to Chesterfield to see if they could take a look as only started since the service - the response nothing we can do you need to book it - next available slot is September - So Stoneacre Chesterfield are either happy to let him drive his Dacia Duster which might just lose power when on the road or not be able to get it started (they will pick it up for £200 though if he cant get it down to them) OR basically leave him and his wife with no car until the "available slot" which ius not an option given where he lives (rural) and he needs to attend the hospital on a regular basis with his wife - Shocking customer service - seems to me that once they have your money and if something goes wrong - tough look. So buyer beware.

Staff professional, very helpful in choosing a car. Collected car same day

1st class start to finish faultless service

Stoneacre Hull made it so easy to go through the options for buying my new car. Ben Boadas was really helpful and was really great to go through all my questions!
The business team were also really helpful and so pleasant.

Friendly service from Rio & Richard made easy by no pressure sales and simplistic process.

Purchased a car from Stoneacre in Middlesbrough.. Jack the sales person and the manager Toby were very very helpful. I was really happy with my deal and it really was a very pleasant experience in purchasing my new car and I got a fantastic deal . Would totally recommend

Dealer was great, unfortunately the car developed a fault when it was a week old and the service department cannot deal with it for over three weeks

Purchase of car was stress free. Everything explained and always Informed of progress.

Stonacre DERBY , terrible experience and no apology received.
Waited on site 8 hours ( 3 missed oportunies to update booking as waiting) just for nothing to be fixed despite being asked when I needed the car back for.
Even when asked for an ETA i was lied to. I advised if possible could the car be done by 3pm? "Sure, ill make a note of it". I appreciate its not always possible. But when I went up to the reception for an ETA at 2:40pm I was told 15 mins. I waited i even waited slightly longer so allow ample time. So subsequently left my husband stranded for hours where he could of alternatively got a lift from a colleague. Becuase the 15min turned into 1hr 15min, when if i was told its needed longer then i can work with it, i accepted i had to wait there not being local and no other choice. I even went back to the reception desk and was told nearly done half way through that. No one came over to apologise though they saw I was still waiting. I had to go and ask and be direct and ask when will the car be ready? To then find they haven't done anything on it. Told dont worry we will call and book you back in and give you a courtesy car.... 2 weeks have gone by, had to chase yet again. To be told oh no we need your car back for further investigation. They provide more info on the issue they found that its not just the lane assist but brakes too. But they will need it for a further 2 weeks to do some more investigation( not fix) even though I was told it would be an expensive part that needs to be ordered. When asked about what do I do for the 2 weeks, you need to speak to the leasing company. So again a lie thry werent going to call and arrange a courtesy car. No sorry, no actual help or solution provided just miss information! They havn't even told me if I'm safe to drive it. So potentially been putting myself and family unknowingly at risk driving it. Becuase "dont worry its a recall issue and its all under warranty, we will book you back in and provide a courtesy car " right? ... I honestly dont know what to believe and the issue is still outstanding. I have had to call the leasing company to help me and even they aren't getting anywhere. Dreadful customer care. The attitude of Emma stinks too tbh.