STERNGLAS Reviews 

1,876
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordering process was easy. You accepted Google Pay, which made it real easy. Didn't have to get my wallet. Order was delivered a day earlier than expected, which was nice. The watch itself appeare... See more

Rated 4 out of 5 stars

I wanted a quality watch with sapphire crystal, distinctive design, and non metallic band. I could not afford Nomos or Junghans, and found just the right balance in Sternglas. Only 2 caveats: 1. The... See more

Rated 5 out of 5 stars

This was a pleasant surprise! The curved sapphire glass and the elegant Bauhaus style of the dial exude a nice sense of calmness. The solar watch runs extremely accurately. The strap softened up quick... See more

Rated 5 out of 5 stars

Very smooth process from the order to the delivery. Delivered earlier than forecasted by Sternglas. I love my new watch ! Only one weakness : the package was not safely delivered by DHL (no ring, jus... See more

Company details

  1. Watch Store

Written by the company

STERNGLAS offers high-quality watches with Bauhaus-inspired designs, crafted from durable materials like scratch-resistant sapphire crystal and reliable movements – all at a fair price. The Germany-based company provides a 2-year warranty and offers free worldwide, duty-free shipping.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,876)

274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this watch

Great watch and service. Arrived in 2 days.

31 July 2021
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Reply from STERNGLAS

Dear Bob, thank you very much for your awsome feedback. The whole Team is happy about it. :) Best wishes from Hamburg!

Rated 5 out of 5 stars

Satisfied with the support I got when a…

Satisfied with the support I got when a watch with an issue got lost on the way back for repairing.
We couldn’t recover the watch but I rightly got the option of picking any other watch.
If you live in Denmark - do not use PostNord to send anything of value - it will get lost.

27 July 2021
Unprompted review
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Reply from STERNGLAS

Dear Tural, thank you very much for your wonderful feedback. We are glad that we could have solved the problem together. :) Best wishes from Hamburg!

Rated 5 out of 5 stars

True story

True story: I just now received my wall clock. I was so impressed with the packaging and the clock that I started to take a photo of it to send to a friend. I knocked a bottle over with my camera and it dented the metal housing. I’m really mad at myself!

26 July 2021
Unprompted review
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Reply from STERNGLAS

Moin Dave, thank you so much for your valuation. Your valuation is our one thousandth valuation so far, so congrats. :) Through this we saw your sad story and we want to give you a discount code for a new wallclock. We are so sorry for what happened. Just check your E-Mails. :) Best wishes from Hamburg!

Rated 5 out of 5 stars
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Reply from STERNGLAS

Moin Sjaak!
We're glad to hear that you were happy with the service! Quick and reliable service is something we really focus on, and we're pleased that we met your expectations.
Best regards from Hamburg!

Rated 5 out of 5 stars

Excellent first purchase...

I purchased the Sternglas Naos Argo Limited Edition watch after seeing it on the website and being bowled over by the colours and minimalist design.

The purchasing process via the site was straight forward and the watch arrived promptly and well packaged.

Customer services have been quick to respond to any queries by email (they are based in Germany so calling was not possible).

The watch itself looks great in the flesh and is light and well built with quality materials and at a reasonable price-point.

I would certainly recommend Sternglas and buy from them again.

19 July 2021
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Reply from STERNGLAS

Moin!
We're thrilled to hear that you're enjoying your Naos Argo Limited Edition! It's fantastic to know that both the purchase process and customer service met your expectations. We really appreciate your kind words and recommendation.
Best regards from Hamburg!

Rated 1 out of 5 stars

Bad quality control

Bad quality control. Out of the box, the bezel had several scratches and the dial very visible dust particles. Very dissapointed with the quality of the product.

17 July 2021
Unprompted review
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Reply from STERNGLAS

Hello from Hamburg, we are so sorry that you recieved a watch in this state. This is not as it should be. Of course we can send you a new watch. :) Please just sent a message to our support via e-mail to support@sternglas.com. Our team is happy to solve this. Best wishes!

Rated 5 out of 5 stars

Awesome watches

Awesome watches, great fit and style!

13 July 2021
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Reply from STERNGLAS

Moin Matthew!
We're thrilled to hear that you're enjoying your watch! It's always great to know that both the fit and style are working perfectly for you.
Best regards from Hamburg!

Rated 5 out of 5 stars

Beautiful watch

Beautiful watch. Very promptly delivered.

13 July 2021
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Reply from STERNGLAS

Moin Sara!
We're so glad to hear that you're happy with your beautiful watch and that the delivery was prompt!
Best regards from Hamburg!

Rated 5 out of 5 stars

Cool products

Cool products, astonishing customer care, all good as it should be

12 July 2021
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Reply from STERNGLAS

Moin Stan!
We're thrilled to hear you're satisfied with both our products and customer care! It's great to know everything met your expectations.
Best regards from Hamburg!

Rated 5 out of 5 stars

The timepieces are very beautiful

The timepieces are very beautiful, tasteful and functional. The glass dome does not have the glare that other brands have. I purchased the Naos Argo. It is exciting to purchase a limited edition and it was even more beautiful in person.

6 July 2021
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Reply from STERNGLAS

Moin Lucas!
We're delighted that the Naos Argo has impressed you in person! The combination of tasteful design and functionality is exactly what we strive for. Enjoy your limited edition piece!
Best regards from Hamburg!

Rated 5 out of 5 stars

Fantastic (again)!

This is my second purchase from Sternglas, and just like before, everything was fantastic! Ordering is easy, and the watch arrived in the UK in 3 days, all duties and taxes paid. Great value & quality product, and service is unbeatable.

6 July 2021
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Reply from STERNGLAS

Moin Stephen!
Thank you for your continued support! We're thrilled to hear that your second experience with us was just as fantastic as the first. Enjoy your new timepiece, and we look forward to welcoming you back in the future!
Best regards from Hamburg!

Rated 5 out of 5 stars

Balanced elegance in a wristwatch

The watch is beautiful, handsomely crafted, and perfectly finished. The feel is substantial without being heavy. Winding and adjusting have a nice light touch. The Milanese strap is completely worth it, although the black leather is a little more dressy, the feel of the Milanese is what I prefer.

4 July 2021
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Reply from STERNGLAS

Moin Kevin!
Thank you for sharing your experience! We're delighted that you appreciate the balanced elegance and craftsmanship of your watch. It’s great to hear that the Milanese strap stands out in terms of comfort and feel, while the black leather adds a touch of formality. Enjoy every moment with your timepiece!
Best regards from Hamburg!

Rated 4 out of 5 stars

The circus Roncali l e watch has an…

The circus Roncali l e watch has an attractive dial surrounded ny a pale yellow gold plated case.
The crown and hand adjustment feels of a quality construction. The seconds hand rests reassuringly on the exact indices and not halfway as you seem to have to put up with on low quality quartz movements..
I like the circus inspired angled chapter ring continuing a long style of hourly indices. The clever moon disl effect that works over the phase during the month is charming..
I'm a fan of the curved convex crystal and the Sternglas bowl shaped case and charming etching on the screw down back.
One negative point is no luminous hzns and the case is too slim for my tastes. The automatic watch such as my Companion has a definite high quality feel and for real.
So I would like a more substantial weight and style.
A larger diameter perhaps 42mm?
Otherwise a great design ideal at work or socialising.
Be careful that the leather strap is tight around the easy removable feature to the case lugs.

4 July 2021
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Reply from STERNGLAS

Moin Godfrey!
Thank you for your thoughtful and detailed review! We're glad to hear that you appreciate the unique design elements of the Circus Roncalli LE, from the moon phase effect to the curved crystal and finely crafted case. Your feedback on the size and weight preference is valuable, and we understand that a more substantial feel can enhance the wearing experience for some. It’s great to know that your Companion automatic delivers that high-quality presence you're looking for!
Enjoy your timepiece, and we appreciate your support!
Best regards from Hamburg!

Rated 5 out of 5 stars

Excellent watches

Excellent watches, love the minimalist design it reminds me of Braun designs. Will surely support the young brand in the future. The shipping was fast.

4 July 2021
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Reply from STERNGLAS

Moin Feras!
Thank you for your kind words! We’re thrilled to hear that you love the minimalist design and appreciate the connection to Braun. We’re excited to have your continued support in the future.
Best regards from Hamburg!

Rated 5 out of 5 stars

I was given a discount for just purchasing a leather band. I can buy locally but I insisted buying from Sternglas. I would not feel complete if I buy generic leather bands.

I was given a discount just on the leather band. Thank you whoever you are in Stermglas. Deliver is efficent and fast. Took 3 - 4 days to reach from Germany.
That is fast. I am very satisfied with Sterglas back ground crew who is compassionate, helpful and friendly. Hope Sterglas keep up the good and forge ahead in the competitive watch industry. Innovation on the notion simlpcity (my oppion). Your watch prices is reasonable to the mass. The mass customers nowadays change watches like changing handphone. I am the older generation so I kept what I love. They is life in every watch (automatic) it have a heart. So owners should take care of the watch cleaning, appreciating all fine details the watch. Better than keeping a pet.
Which have life span but wind the watch it will be alive again heart beating.
Finally attend to finer things of the watch the movement, workmanship, needles,printing, colours,shape, comfort, design able to last if possible forever. Key to success in watch manufacturing is to show craftsmanship
unknowingly love it forever and kept it. Watch collectors collect watches to appreciate while and not just wearing it. I am beginner at 61 going to retire.
When I saw your watch I fell in love with it immediatelly Naos Automatik 38 mm Black. Even the letter K not C I loved it. Good decision have your own style. Lately I am unwell no mood to give you feedback and to subscribe to your newsletter. Please subscribe for Sernglas news. Thanks and keep safe.

2 July 2021
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Reply from STERNGLAS

Moin Raymond!
Thank you so much for your thoughtful and detailed feedback! We’re thrilled to hear that you appreciate the craftsmanship and simplicity of our watches. Your passion for the finer details and appreciation of the movement is exactly the kind of sentiment we strive to inspire. We're also grateful for your support of Sternglas, and we're so happy that the Naos Automatik 38 mm Black has captured your heart.
Wishing you all the best, especially as you move towards your retirement. We’re honored to have you as part of our community and will gladly keep you updated with our news.
Best regards from Hamburg!

Rated 4 out of 5 stars

Bought the Modesto in black

Bought the Modesto in black. All the images of it on the website show the dial being darker than the rest of the aluminium bezel. In reality the glare and reflection of the glass (I was assured it has double anti reflective coating) make the very thin minute and hour marks pretty dim; in the photos they look possitively fluorescent.

Apart from that, I like the watch a lot. It is thin, light, and I love that it's made in aluminium. Not many watches are made in this material. The leather strap is very supple too. I would have preffered the watch were 37~38 mm diameter (keeping the 20 mm wide strap) instead of 40, but I knew that before purchasing it.

30 June 2021
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Reply from STERNGLAS

Moin David!
Thank you for your feedback! We're happy to hear that you love the Modesto in black overall, especially its lightness, thinness, and unique aluminium material. We understand your thoughts on the dial's visibility due to glare and reflection, and we appreciate your input on this matter. The design of the minute and hour marks can sometimes be affected by light conditions, but we're glad you're still enjoying the watch itself.

It's also great to hear that you find the leather strap comfortable. We always aim to offer a pleasant wearing experience. Regarding the size, we understand that 37-38mm would have been your ideal choice, and we value your thoughts on this!
We truly appreciate your support and will take your comments into account for future designs.
Best regards from Hamburg!

Rated 5 out of 5 stars

Fantastic service

I ordered on the Monday, my order was promptly confirmed, I was sent tracking information and my watch arrived bang on time, and it is thing of Bau Haus beauty- simple elegant smart! Absolutely love it - thank you Sternglas, I will be back !

26 June 2021
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Reply from STERNGLAS

Moin Ian!
Thank you so much for your kind words! We're thrilled to hear that everything went smoothly with your order and that you're loving your new watch. The Bauhaus design is definitely a timeless classic, and we're glad it met your expectations. We look forward to welcoming you back for future purchases!
Best regards from Hamburg!

Rated 5 out of 5 stars

Razvan Lerescu

Quick delivery, awesome watch

23 June 2021
Unprompted review
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Reply from STERNGLAS

Moin Razvan!
Thank you for your feedback! We're happy to hear that you’re pleased with both the quick delivery and the watch. Enjoy wearing it!
Best regards from Hamburg!

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