Replacement of aging radiators with new Stelrad Vertical Line single radiators could not be simpler. Ready painted with smooth finish that looks like it will last for years. Roll on the next unit.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order and fast delivery. Was kept well informed about delivery. Flat panel radiator is modern looking and seems well made. Have ordered several now as we do each room and very happy with th... See more
You had exactly what I wanted at a really good price. I ordered on line and delivery was prompt. Once unwrapped I found one side panel was damged, phoned immediatley and a replacement panel was rece... See more
Company replied
Firstly it's the quality of the Hattersley cast iron radiators we ordered, which are superb, they were packaged really well, and delivered on the agreed day. The little thoughtful touches like a littl... See more
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Company details
- Radiator Shop
- also in
- Bathroom Supply Store
- Boiler and Heating Service
- Building Materials Supplier
- Heating Equipment Supplier
- Home Improvement Store
About Stelrad Ltd
Written by the company
Thank you for leaving a review
Stelrad has been manufacturing radiators since 1936, beginning life as a small British engineering business committed to producing dependable heating products for homes and commercial buildings. From our earliest steel panel radiators to today’s advanced designer and energy‑efficient ranges, our story has been shaped by craftsmanship, innovation and a dedication to quality that has lasted for more than 90 years.
Our headquarters remain in Rotherham, South Yorkshire, close to where the business was originally founded. Over the decades, Stelrad has grown from a local manufacturer into the largest radiator supplier in the UK and Ireland, trusted by millions of households, installers, merchants and national housebuilders.
We now employ over 500 people across our production plant, National Distribution Centre, engineering teams and customer support departments. Our Mexborough manufacturing site has been a cornerstone of British heating production for generations, combining traditional expertise with modern technology to deliver over 2.5 million radiators every year.
Quality and safety have always been central to our heritage. Every Stelrad radiator is fully tested and certified to EN442, the European standard for radiator performance, ensuring consistent heat output, efficiency and durability. We also provide a Declaration of Performance (DoP) for every product, giving customers complete transparency and confidence in the technical standards behind their purchase.
Throughout our history, we’ve continually expanded our product offering. Today, we provide one of the most comprehensive energy‑efficient and sustainable heating solutions. Our radiator ranges include:
- Standard steel panel radiators
- Premium panel and designer radiators
- Decorative and coloured radiators
- Steel column radiators
- Cast iron column radiators
- Towel rails
- Premium electric radiators and towel rails
- Low Surface Temperature (LST) radiators for schools, hospitals and care environments
- Special Application radiators for specialised spaces and applications
Our heritage is built on reliability, and that continues today with sector‑leading delivery performance, offering 99% of orders delivered within 72 hours across the UK and Ireland. Customers choose Stelrad for our combination of choice, quality, reliability and availability, values that have defined our brand for nearly a century.
We’re known for being the go‑to heating brand, and customers may also recognise our sister brand Henrad, which has been part of the Stelrad Group plc family for decades, offering stylish and affordable heating solutions.
We offer free UK delivery on orders over £50, nationwide distribution, and a simple returns process. Our customer support teams are available via phone, email and live chat, providing help with product selection, technical advice and after‑sales support.
You can stay connected with us through our newsletter, Facebook, Instagram, LinkedIn and YouTube channels, where we share product updates, installation guidance and heating inspiration.
Stelrad is proud to hold industry‑recognised credentials and long‑standing affiliations across the heating and construction sector, reflecting our commitment to quality, safety and continuous improvement.
contact us SHOP NOWBringing radiator style into UK homes
Written by the company
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Contact info
Marriott Road, S64 8BN, Mexborough, United Kingdom
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Fast quick service
6 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Very pleased with my purchase
Very pleased with my purchase. It was easy to place my order. The delivery was quick and I'm really pleased with the radiators performance.
Will certainly purchase again directly from Stelrad.
27 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Your Google at what you do keep on doing it
The girls on the phone were helpful, knowledgeable, friendly and nothing was any trouble, brilliant well done
4 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Delivery was perfect
Delivery was perfect, no issues and radiator as expected, no damage,etc. Would reccommend, cheaper overall than other radiator options!
3 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Needs slightly better packaging to…
Needs slightly better packaging to protect during shipping as arrived with minor dings and chips from its journey. Product excellent as ever.
25 August 2026
Reply from Stelrad Ltd
Thank you for your 4* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
I am going to email you separately regarding this review
Thanks
Stacey
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
This Stelrad radiator is a very good…
This Stelrad radiator is a very good design even though I only bought the basic type very strong and well made. I'm sure this will make the home warmer this coming winter. I shall order some more from Stelrad in due course.
24 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
very late parts arrival.
24 August 2026
Reply from Stelrad Ltd
Good morning, thank you for you review. I am struggling to find details of this order. if you need any further assistance please contact us at Stelraddirect@stelrad.com so we can look into this further for you
Kind regards
Stacey
Good quality radiators
Good quality radiators, well worth the price.
Delivered in a good time frame and packed really well, would definitely use Stelrad again.
Great service, thanks guys and girls
22 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Radiator saddle clips.
Web site was easy to navigate, found what I was looking for with no problem, one thing I would say is my item was a little bit over packaged, my tiny little radiator saddle clips came in a massive plastic bag, that aside they worked a treat and now my radiator is firmly held into the wall brackets with no movement.
23 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great service
Great service, great product, quick delivery, definitely will use again 5 star's
22 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great service
I found it quite easy to pick the radiator size that I needed and the service was very good.
21 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Easy to place an order
Easy to place an order. Great delivery service. Great radiators at competitive prices
19 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Excellent website & delivery service
It was easy for me to find the product I was looking for on the website. I feel that for spare parts is the price point was good. I ordered on express delivery and it was delivered promptly to be fitted by plumber.
12 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
You had exactly what I wanted at a…
You had exactly what I wanted at a really good price. I ordered on line and delivery was prompt. Once unwrapped I found one side panel was damged, phoned immediatley and a replacement panel was received two days later without any fuss.
Excellent service.
15 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Found what I was looking for on their…
Found what I was looking for on their web site, ordered it and got it quickly. What more do you want?
18 August 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Delivery service poor i had to collect…
Delivery service poor i had to collect the parcel when with only four clips in the parcel it could have been posted through the letter box and also postage cost
15 August 2026
Reply from Stelrad Ltd
Thank you for sharing your feedback. We are very sorry to hear that your delivery experience did not meet expectations and that you had to collect your parcel. We understand the frustration regarding the delivery costs and that the package wasn't posted, as the delivery took place via APC there is an option to leave this in a safe place or for it to be posted but this has to be requested by the customer on the link provided by them. We will pass on the feedback regarding delivery charges
Kind regards
Stacey
Product was perfect but the delivery took an extra couple of days saying that they had tried to deliver at a certain time and they hadn't
Good product but not delivery
15 August 2026
Reply from Stelrad Ltd
Thank you for your 4* review and the feedback regarding the delivery
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
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