thought i purchased the windows version of Stellar Photo recovery - Order came through in minutes but for mac which was no use as i wanted and needed windows version. - contacted support by chat and s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had something of a disaster and deleted old camcorder files. The software downloaded easily, but I ran into problems with the recovery section - lack of space. Contacted Kush via the webchat, and he w... See more
Neha- did a wonderful job. My issues was not resolved, however, it was not her fault. I had an issue on my side where the file may be currupt. She went above and beyond to help me and to ensure my sat... See more
My agent, Rohit Sharma, was very responsive as I waited very little inbetween his messages. He was very clear about the guidance provided, got straight to the heart of the issue and was patient while... See more
Company details
Written by the company
Stellar Data Recovery offers best in class data recovery software and services to customers at USA, Europe and Asia Pacific.
Contact info
10301 Northwest Freeway Suite 314, 77092-8227, Houston, United States
- +1-877-778-6087
- support@stellarinfo.com
- www.stellarinfo.com
4.8
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very kind and helpful
Very kind and helpful. My problem has been solved. Thank you very much :-)
13 March 2026
Unprompted review
Sanket was able to jump into an issue…
Sanket was able to jump into an issue that happened last week. He made quick work of fixing the issue. I am satisfied with how it all went.
12 March 2026
Unprompted review
Nikhil was able to solve the issue…
Nikhil was able to solve the issue after understanding it and made the process smooth.
11 March 2026
Unprompted review
The personal support from Rohit in the…
The personal support from Rohit in the chat session was perfect: he made my Outlook work (finally)!
Thank you, very much!
6 March 2026
Unprompted review
very good experience..
5 March 2026
Unprompted review
Support chat was quite informative
I chatted with Mayur to get a better understanding on the product, services offered, and expectations. He was informative and provided all the information I needed prior to making a decision. Will run the demo and purchase a license upon reviewing the results.
3 March 2026
Unprompted review
Swatantra
Swatantra, the technical support agent that I contacted to help me with some questions I had helped me with everything I needed to know and gave me the link for the manual.
2 March 2026
Unprompted review
Dheeraj helped me out and was very kind…
Dheeraj helped me out and was very kind and helpful, quick and resolved my issues.
2 March 2026
Unprompted review
Great product and support by Rohit Verma
Yes, thank for help. Great product and support by Rohit Verma
27 February 2026
Unprompted review
Smooth communication and quick…
Smooth communication and quick resolution
24 February 2026
Unprompted review
Wonderful Experience!
I have contacted Stellar support for software activation and connected with Raish he is activated the software quickly, I am very satisfied with the services and assistance. Wonderful Experience!
24 February 2026
Unprompted review
Swatantra sharma.
23 February 2026
Unprompted review
I contacted Stellar support for…
I contacted Stellar support for software assistance and got in touch with Mr. Raish. He provided excellent support, and I highly appreciate his help.
23 February 2026
Unprompted review
Excellent custoLost Datamer service and care for…
Excellent customer service and care for the customer, great service.
20 February 2026
Unprompted review
Shivanshu Thank you
Shivanshu Thank you, very much valuable support, during license activation process. Your prompt assistance made the entire process smooth and hassle-free.
I trolley appreciate your cooperation and effort.
19 February 2026
Unprompted review
Reply from Stellar Data Recovery
Dear Kanhaiya Jha,
Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.
At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.
We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.
Best regards,
Naveen
Customer Experience Team
Stellar Data Recovery
Highly recommend as the staff are…
Highly recommend as the staff are available 24hrs, very helpful when one has issues after the sale, the staff are very professional and willing to go much further to assist, you also get a summary of the call during assisting and issue
18 February 2026
Unprompted review
Reply from Stellar Data Recovery
Dear Suleman,
Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.
At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.
We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.
Best regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery
Great customer service
Vishal was very patient and very helpful in trying to get my issue resolved!
18 February 2026
Unprompted review
Reply from Stellar Data Recovery
Dear J Penney,
Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.
At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.
We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.
Best regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery
Swatantra saved me from spending more...
I had a great experience with Swatantra. He was patient, knowledgeable, and guided me to choose the correct version for my needs. Without that help, I would have purchased the wrong plan, he also gave me a discount which was really helpful
The assistance saved me time and money.
Excellent support.
Thanks Swatantra
18 February 2026
Unprompted review
Reply from Stellar Data Recovery
Dear Ale Oluwapelumi,
Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.
At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.
We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.
Best regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery
Struggled with getting this product to…
Struggled with getting this product to load. Had excellent assistance with customer service doing this on my behalf remotely. I am not the most technical person. This was invaluable
17 February 2026
Unprompted review
Reply from Stellar Data Recovery
Dear Kim,
Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.
At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.
We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.
Best regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery
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