Steer Automotive Group Reviews 

Aston steer was the authorised repairer through my insurance company, the repairs were perfect and my car looks brand new after the valeting, they even dropped my car to me making is so convenient, really super service I would highly recommend them, they kept me informed throughout the whole process and put it through quicker than I expected, thank you so much to the Aston branch, Suri

Following a minor accident in January, I had the car repaired at Steer, a job so poor that Tesla’s own body shop has quoted £5k+ to put it right, including parts left unrepaired or damaged during the original work.

Almost 5 months on, the problem still hasn’t been resolved.

They simply don’t appear to know what they are doing.

If you have any care for your vehicle, avoid them. And if you’ve already used them, have the work independently assessed, you may be very surprised by what you find.​​​​​​​​​​​​​​​​

All the members of the work force I met with were friendly, well informed, and happy to help . All repairs were carried out to a high standard, very pleased.

Steer Moorside Colchester. Big thanks to Jay the body manager and his team for turning my car around so quickly. As a Driving Instructor this was really appreciated.

We have used the Chippenham branch on a couple of occasions now and we cannot fault them. Nikki especially has gone above and beyond for me to help in any way she can, it is very much appreciated. Would highly recommend.

VERY HELPFUL AND FAST REPAIRWITH MY FORD PUMA

Absolutely shocking treatment.
After my insurance company told me to go to the Steer group in Uddingston for some body work following a collison, my husband and i took the car in to get fixed.
On picking up the car 4 weeks later i noticed immediately that my media console and dashcam did not come on. On further inspection the dashcam had a connecting plug pulled out and the media acreen still was not coming on. I went right into the office to let them know about this to be asked if it was working when i brought it in. We said yes of course and we had to follow the satnav to get there. 3 hours later they came out claiming that this happens with renault cars often and it wasnt there fault. I was even shown a diagnostic report on the media centre that said error. When i challenged this as to why when it was only bodywork and that the paper didnt have a mark on it and looked it had just been produced they had no answer.
I then made a review and contacted their head office as they had stated that they would get in touch with insurance to see if it was as a result of the accident, i again atated it wasnt and that they were resonsible.
My car has now been sitting with arnold clark for over 3 weeks to find out what is wrong the repair cost is estimated at £2200 for a new media centre. I have just received a call from Steer to say they are closing this down as it wasnt their fault. On calling Arnold Clark my car cant be released until Steer pays the bill. So i have no media centre and no car.
I have raised a complaibt with Admiril insurance against Steer group as they sent me there so hopefully something may come of this.
Bennet group who owns Steer are shocking and have treated this issue disgustingly. I will never go there again and will advise others of the same.

Really quick repair great job

Great service and friendly, helpful staff.

Brilliant service, work was carried quickly and very efficiently. I would highly recommend Steer Bristol.

Great work and effort from the whole team who worked hard to have my vehicle back to 100 percent and back to me in the time frame I needed before a wedding away. Very grateful and great work/finish on the car. Thank you.

Very good service, time taken for the repair less than estimated, repair work undertaken to a very high standard, very good paint colour match to existing.
Well done and thankyou.

Taking a Motability lease vehicle in for repair was really helped by the offer from staff to give me a lift home. The car had previously been inspected to give the insurers an estimate. Parts were ordered in advance so the repair was quickly done, with updates sent by text, and a completion date given with sufficient notice for us to co-ordinate the collection of our hire car replacement.
Our vehicle’s repair achieved an ‘as new’ finish, with the bodywork cleaned, and interior vacuumed, and spotless.
Thank you Steer for an efficient, courteous service, and for giving us back an ‘as new’ vehicle.

Very efficient, polite, courteous, friendly and helpful service. Swiftly responded to claim and very easy to process. Courtesy car provided. Excellent repair/replacement parts. Would have no hesitation in recommending Steer - thank you.

Excellent communication with updates and progress car returned on time valeted and you know it had been involved in an accident paint match perfect

Absolutely 100% professional job!
This company are fast highly efficient and friendly. The phone staff and drivers were also really good.
I could not fault them!
They get my highest recommendation.
Mike Bidwell (Wells Somerset)

My experience with Steer was extremely easy and effortless with the body repairs needed to my Vehicle that were carried out in a most professional and qualitative manner.

Excellent: The bodywork repair. The staff service when in-person at the repair site. The cleaning service.

Good: The text communications providing updates.

Poor: It was virtually impossible to connect via phone. The voice message box was full. This happened on seven out of eight attemps. Eventually, I drove 5 miles to the Steer offices in order to communcate.

Fantastic job

Great service from collecting the car from my home to allowing me to collect the car and drop off the hire car, from another hire company for collection , at their Chippenham branch. Lovely friendly people that kept me informed and updated every step of the way. I highly recommend them.