StatCounter Reviews 13

TrustScore 2.5 out of 5

2.4

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Company details

  1. Software Company
  2. Internet Marketing Service
  3. SEO Service

Information provided by various external sources

StatCounter provides analytics software to websites that has been around for 16+ years.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could. I pay all this extra money for playback and it never works. I open a ticket and they don’t do anything. I am paying extra for a service that never works.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

This company has no customer service

This company has the worst customer service. The customer support agents are responsive and unprofessional. Additionally, there have been discrepancies in invoicing instead of correcting them and keeping a client. They want you to pay the invoice first and no credit or apology on their end. My trials were another issue. Instead of making a client's life easier, they have so much bad attitude.

3 January 2024
Unprompted review
Rated 4 out of 5 stars

Solid product

Solid product, love the stats and detailed information you get. Used to be a paying member but realised we didn't use much of the "premium" features so we're fine with a free account for now. Perhaps we're missing the appeal of an upgraded account.

15 June 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Services

StatCounter, they are always down, there is always something with this company. Unbelievable it also cost 24 hours or even more for a fix. What kind of clowns are working there

19 April 2022
Unprompted review
Rated 3 out of 5 stars

Be careful when you sign up!

Sometime around mid-december I started getting obviously bad numbers from StatCounter which I would have tracked down except I no longer needed the numbers. I asked StatCounter for a partial refund but they refused to consider it. Motto: Be careful when you sign up!

8 February 2022
Unprompted review
Rated 1 out of 5 stars

I paid 150 euros for a yearly…

I paid 150 euros for a yearly subscription. Once the statcounter server was down once. I said ok it can happen. Then, it happened a second time. Then, it happened a third time.
I just think that 150 euros is expensive for a server that is not reliable.

27 November 2019
Unprompted review
Rated 5 out of 5 stars

I use StatCounter for my website

I use StatCounter for my website. I really love how the User Interface looks and how easily it collects statistics. The website views also come through instantly almost so you can get a real insight into your visitor activity minute by minute! Highly recommend.

17 June 2019
Unprompted review
Rated 5 out of 5 stars

Statcounter

This is my favorite analytics website. It is very easy to read and the best alternative to combine with google analytics!

3 November 2018
Unprompted review
Rated 4 out of 5 stars

Been with this company for ten years or …

Been with this company for ten years or more. They are gradually improving their reporting systems. Can highly recommend to anyone who wants to track visitors to their website. Free version and paid. Simple to use/integrate .

18 October 2017
Unprompted review

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