Star Visa Services Ltd Reviews 

273
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent and great service, very friendly, helpful and kind people at STAR VISA SERVICES. So professional, they will always call you back if they can’t answer the phone, they got me the visa I wanted... See more

Rated 5 out of 5 stars

Absolutely brilliant. Travelling to China with 4 teenagers we suddenly found out at the last minute we could not get our visas in Hong Kong as planned due mine and my wife’s profession. Trawled the in... See more

Company replied

Rated 5 out of 5 stars

Annoying that you can’t get a Chinese embassy appointment without an agency but it does give you an appointment for £96 and p&p for£10 (even though stamp is £6.60) plus £151 for Visa and you get your... See more

Rated 4 out of 5 stars

Got my passport in time which is what matters however their website is rather misleading. I had just under 2 weeks to get a new passport so went for the one week renewal service only to discover thi... See more

Company details

  1. Visa and Passport Office

Information provided by various external sources

Visa Star Services site will help you to deal with visa application process more efficiently. You will be able to find out information about different types of visas and documents required for each visa application type.


Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

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4.8

All reviews

(273)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and great service

Excellent and great service, very friendly, helpful and kind people at STAR VISA SERVICES. So professional, they will always call you back if they can’t answer the phone, they got me the visa I wanted, so pleased 😊. Will recommend to all and 5 stars all the way. Thank you so much for your help guys....

30 December 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, very knowledgeable staff who go out of their way to help

10 March 2020
Unprompted review
Star Visa Services Ltd logo

Reply from Star Visa Services Ltd

Dear Sirs,

Thanks for using our services!

Rated 5 out of 5 stars

Excellent

Excellent, Lavan is an absolute darling and extremely helpful with the visas.

4 February 2020
Unprompted review
Star Visa Services Ltd logo

Reply from Star Visa Services Ltd

Dear Katherine,

Thanks for your feedback!

Rated 5 out of 5 stars

Chinese Visa

Always ready to help and made the process so much more straightforward, professional and helpful.

Definitely will use again and recommend for everyone.

27 January 2020
Unprompted review
Star Visa Services Ltd logo

Reply from Star Visa Services Ltd

Dear Michael,

Thanks for using our services!

Rated 1 out of 5 stars

Desaster!

You send my passport back to the wrong address. Onl the ZIP code and the village was correct. Just by luck, the post officer asked me if I expect "something" from UK. For a document like a passport not acceptable!

24 January 2020
Unprompted review
Star Visa Services Ltd logo

Reply from Star Visa Services Ltd

Dear Joachen,

Thanks for your feedback. However, we did not send your passport to the wrong address.

After checking our records, we have found that we have used correct full address and contact telephone number which was provided by you on a return address form. We have sent you a copy of your return address request form, which exactly matches the address on the air waybills.

You have kindly acknowledged this and promised to delete this review. Thanks

Rated 5 out of 5 stars

I have used Star Visa on many occasions…

I have used Star Visa on many occasions and they have always been very helpful, speedy in their replies and quick to sort any problems/queries that I've had.

Highly Recommend.

17 January 2020
Unprompted review
Star Visa Services Ltd logo

Reply from Star Visa Services Ltd

Dear Alison,

Thanks for your feedback and thanks for using our services!

Rated 5 out of 5 stars

Extremely helpful from start to finish…

Extremely helpful from start to finish and the assistance within the embassy made the whole process quick and easy, emphasising the good decision to use this service instead of doing so by myself

19 December 2019
Unprompted review
Star Visa Services Ltd logo

Reply from Star Visa Services Ltd

Dear Mark,

Thanks for your positive feedback, much appreciated!

Rated 5 out of 5 stars

Excellent - very fast service

Excellent - very quick and helpful sorted a multi entry Chinese visa for me under a week. I would recommend - thank you !

16 December 2019
Unprompted review
Star Visa Services Ltd logo

Reply from Star Visa Services Ltd

Dear Josephine,

Thanks for your feedback and enjoy your trip!

Rated 5 out of 5 stars

Great service

Great service, very professional thanks

16 December 2019
Unprompted review
Star Visa Services Ltd logo

Reply from Star Visa Services Ltd

Dear Tom,

Thanks for using our services!

Rated 5 out of 5 stars

Star visa team

Star visa team, you were great! Saved my last minute trip to China. Chinese visa process was very efficient and smooth. many thanks and will be back for more

11 December 2019
Unprompted review
Star Visa Services Ltd logo

Reply from Star Visa Services Ltd

Dear Lara,

Thanks for using our services!

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