Starrymaps.com Reviews 221

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very satisfied with the product, what I received is better than expected - the frame is solid (but not heavy) with the print sealed into it. The hooks are already there, so all you need is a nail in t... See more

Rated 5 out of 5 stars

My wife loved it! We celebrated 10 years of marriage recently and this was my gift to her. The sentimental value this provides was perfect and there was definitely a tear in her eye. Thank you StarryM... See more

Rated 5 out of 5 stars

I ordered just the print without the frame and it arrived in bad condition. However, I contacted their customer support right away and Mike responded quickly. He replaced it right away free of charge... See more

Rated 5 out of 5 stars

Ordered 2 separate maps for a 50th and 25th wedding anniversaries. They loved them. Service was fast and precise. Would order again.

Company details

  1. Poster Store
  2. Gift Shop
  3. Print Shop

Information provided by various external sources

A perfect gift to someone special; Create custom maps of the night sky to save a precious moment forever. Our maps can be instantly downloaded in 10 different international sizes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

221 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great product and great to work with!

Very professional experience and very responsive. I had asked if they could ensure delivery by a specific date as it was my daughters 21st birthday present. They responded immediately that they would do their best. And it arrived on time! I couldn’t be more pleased.

2 October 2021
Unprompted review
Rated 5 out of 5 stars

I’m so in love with our new starry map!!!

I’m so in love with our new starry map! We choose a really special day of our lives and once it arrived we couldn’t believe on how perfect it turned out! The constellations color definitely pops and makes the map even more impressive! It’s definitely a must have item to eternize a life moment!

27 September 2021
Unprompted review
Rated 2 out of 5 stars

Slow post and mediocre print

I purchased online where it stated it take 3 to 5 days to print, well, 10 days in I had no confirmation it was or had been sent. Took numerous emails to have it "sent for post" the day they replied to my email, it then took another 10 days to travel to me from a depot 2hrs away from my address. It was a very disappointing and terrible service. The print did arrive, eventually though the quality is mediocre. Won't do again

24 September 2021
Unprompted review
Rated 5 out of 5 stars

Great product and shipping/delivery

Great product and shipping/delivery. Got mine with in one week. Wanted to thank Mike for trying hard to help with my requests.

9 September 2021
Unprompted review
Starrymaps.com logo

Reply from Starrymaps.com

Thanks so much for your review!

Rated 5 out of 5 stars

I found Starry Maps on Facebook…

I found Starry Maps on Facebook recently and had an upcoming anniversary of the first day that the Mrs and I first met..and thought to myself..."Self... this is that romantic touch that she will love!"

I logged in...designed.. customized... and ordered with incredible ease! Boom, PERFECT GIFT!

...being a guy...i put the wrong date... (shocker I know) I reached out to the support team to see if there was a way I could rectify my error. Not only did I get immediate response, they were able to recreate a new map and send it out without any hassle!

I received the map, and it looks amazing! More importantly I got the teary.."I love you" response I was hoping for!

HIGHLY RECOMMEND!

5 August 2021
Unprompted review
Starrymaps.com logo

Reply from Starrymaps.com

Thank you Peter! We're glad it was well received!

Rated 5 out of 5 stars

It Was Written In The Stars

Stretched canvas print
What a perfect, unique wedding gift! I bought for a lovely young couple who absoultely loved it! In their words:
We just opened it, thank yo so much! It's so perfect! Thanks again, an awesome idea, we absolutely love it!
The Starrymap team is fantastic to work with. Professional, quick and does beautiful work. I have purchased a few maps for a few different occasions. Baby's arrival and now wedding gift. A unique gift that is perfect to capture special moments in time. Definitely my go to gift. Highly recommend.

14 July 2021
Unprompted review
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Reply from Starrymaps.com

Thank you, Linda! We're so happy it was well received!

Rated 5 out of 5 stars

Beautiful framed print

The framed print was gorgeous! The customer service could not get any better either. Just a great experience overall. Keep up the good work!

3 July 2021
Unprompted review
Rated 5 out of 5 stars

My print was beautiful

My print was beautiful! Done very professionally and arrived in time and in perfect condition. Perfect gift for my daughter ❤ thanks so much 🙏
Nicole

29 May 2021
Unprompted review
Starrymaps.com logo

Reply from Starrymaps.com

Thank you for your review Nicole! We're happy your daughter loves her gift!

Rated 1 out of 5 stars

Not worth your money

Not worth your money, complete waste of time. Very disappointed.

29 May 2021
Unprompted review
Starrymaps.com logo

Reply from Starrymaps.com

Hey Gregory,

We're very sorry you're disappointed. Please get in touch with the support team at support@starrymaps.com to explain what happened and they'll be happy to help.

Starrymaps team

Rated 5 out of 5 stars

very satisfied customer of three beautiful prints!!

I received all three of my prints and I am in awe of them! Incredible work, I absolutely LOVE how they turned out. They mean the world to me because they represent special times in my life and even the one I got for my sister, for when she lost her son at 18 weeks. Hoping she cherishes it as much as I cherish them!
Quality work, they came quickly and were shipped and protected very well!! Will definitely order again!! Thank you so so much!!!

18 April 2021
Unprompted review
Starrymaps.com logo

Reply from Starrymaps.com

Thank you so much for your review and kind words Janna! We're delighted you're happy with your custom maps :-) I'm sure they'll be well received!

Warm Regards,
Starrymaps Team

Rated 5 out of 5 stars

I enjoyed the experience.

I enjoyed the experience customizing my print to match my living room.
I ordered it for the anniversary of the day my husband and I first met. 😍
It is such a unique, conceptual and thoughtful idea to have or to gift. 🎁
It arrived on time and I love it. ☺️

31 March 2021
Unprompted review
Starrymaps.com logo

Reply from Starrymaps.com

Hello Salam!

Thanks so much for your review! We're happy you like your custom star map print!

Starrymaps Team

Rated 5 out of 5 stars

Beautiful products & excellent procedure.

I got this as a wedding gift for my friend and she was over the moon! Everything went very smoothly - I enjoyed the design process because of how easy the website was to navigate, tracking was accurate, and the actual product made my friend super happy! I can't wait to gift this to someone again :) Thanks Starrymaps team for your service, and for making thoughtful + unique gifts easy for us to send to our loved ones worldwide.

3 March 2021
Unprompted review
Rated 5 out of 5 stars

Gorgeous

I just received my stretched canvas print and it is gorgeous!! My son is going to love this gift for his 30th Birthday!! I plan on ordering several more! Thank you for this very special piece of art!!

1 March 2021
Unprompted review
Rated 2 out of 5 stars

Disappointing service

Ordered on the 4th of Feb as a valentines gift for my fiance. Heard nothing until I emailed them on the 10th to be told that it wasn't even shipped yet. I was told that they didn't expect such a high volume of order. Hard to believe there was such a lack of preparation for a busy period considering most people have turned to online shopping over the past year. My advice would be not to accept orders if you cannot deliver within the stated timeframe or at least be upfront about the delays so customers have a choice.
The product finally arrived on the 19th of Feb. The picture is nice but the frame is cheap and there is a split where 2 corners are joined. I would have expected a much better quality frame for the price.

20 February 2021
Unprompted review
Starrymaps.com logo

Reply from Starrymaps.com

Hello Tom,

Thanks for your review and I'm sorry about the issues you had. Could you please contact the support team at support@starrymaps.com? They'll be happy to help you get a new framed print to replace the damaged one. Please mention your order number and include photos showing the damages and the shipping box. We're very sorry again about that. We're always happy to replace prints that do not meet our high quality standards.

We're sorry about the delay in getting the print to you. This year is different from all online businesses due to covid, we had unprecedented demand for Valentine's which is why there was an unexpected delay. Shipping companies also faced the same issues unfortunately which resulted in further delays. We're taking that into consideration for upcoming seasons. Thanks for the feedback!

All the best,
Starrymaps Team

Rated 5 out of 5 stars

Highly Recommend

So happy with my Starrymap and had a really great experience working with the company. The map looks awesome and was a really special gift to give. The company was super responsive and helpful and made things as easy as can be. I highly recommend getting one of these for yourself or someone special. 10/10

18 February 2021
Unprompted review
Starrymaps.com logo

Reply from Starrymaps.com

Thanks so much Sam!

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