Starr Luxury Cars Reviews 

186
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

He was late! The driver came semi-undressed with his shirt fully unbuttoned and no tie. He was very reluctant to remove an empty plastic box from the boot, for me to place my luggage there. He was als... See more

Company replied

Rated 5 out of 5 stars

Starr Luxury Cars did a fab job for us - my business partner retired on Tues 30th April and I ordered the Rolls Royce ghost to pick him up from home and bring him to work and after some celebrations... See more

Rated 5 out of 5 stars

Excellent from start to finish. We needed a second car for 5 days for a family trip and actually changed to chauffeur service half way through. Adam was extremely accommodating with our ever changing... See more

Rated 5 out of 5 stars

Decided to hire a car at very short notice - I emailed them at 2pm and car was delivered to my home by 6pm. Process was all very smooth and the deposit was cleared back to my card within the 7 workin... See more

Company details

  1. Car Rental Agency

Written by the company

Welcome to Starr Luxury Cars, the UK's Leading Luxury Car Hire Specialist. View our luxury fleet and hire your Luxury Car today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

186 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(186)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

The driver was excellent and went out of his way to help us - didn't moan when we stayed longer than expected.
Excellent service

13 February 2019
Unprompted review
Rated 5 out of 5 stars

Very responsive and also very personal…

Very responsive and also very personal service. Great attention to coming to home on time and ensuring the use of the car is well understood. an intelligent service run by intelligent people.

12 February 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

This is the third time I have used this company and extremely impressed. The helpfulness and level of customer service is outstanding. The cars I have been provided with have been incredible and the team are so helpful with explaining the best options for my needs. They aren't on my doorstep but well worth the travel as a service like this is rare these days. Thank you again.

14 January 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Ike was very efficient in responding to my emails so it was a very easy process and my client loved the car. Highly recommend Starr Luxury Cars!

4 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent responsive booking service

Excellent responsive booking service. Arrived on time. Car was immaculate.

30 October 2018
Unprompted review
Starr Luxury Cars logo

Reply from Starr Luxury Cars

We pride in delivery a great service and being punctual. Thank you david for your compliments.

regards

Adam Brown

Rated 5 out of 5 stars

Good service.

16 October 2018
Unprompted review
Starr Luxury Cars logo

Reply from Starr Luxury Cars

Hello Jay, Thank you for the review and glad we were of good service on your wedding day.

regards

Adam

Rated 5 out of 5 stars

Response to last minute query

Fast and efficient service

11 October 2018
Unprompted review
Starr Luxury Cars logo

Reply from Starr Luxury Cars

Thank you for your review Rima,

Pleasure to be part of your event video shoot,

regards

Adam Brown

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Ike was so very helpful and had a very quick turn around in receiving the Audi R8. Will definitely use again and can’t recommend enough. Thanks again

8 October 2018
Unprompted review
Starr Luxury Cars logo

Reply from Starr Luxury Cars

Hi Jenny,

Thank you for choosing for your Audi R8 hire, and always coming back to us for your supercar hire.

It's always a pleasure to deliver a great service for you and Brad.

regards

Ike

Rated 5 out of 5 stars

Excellent service right from the…

Excellent service right from the initial call through to the delivery and refund of the security deposit. Ike & Stuart were a pleasure to deal with and I wish them every success in the future. Reasonable price for the car supplied which on this occasion was a Vanquish, look forward to the next one!

30 September 2018
Unprompted review
Starr Luxury Cars logo

Reply from Starr Luxury Cars

Thank you Chris for your comments, we always aim to offer the most competitive rates.

Thanks for choosing us for your vanquish hire

regards

Stuart A.

Rated 5 out of 5 stars

Excellent service!

Excellent service!
Very satisfied with the service provided by Starr Luxury Cars. Adam was super efficient in securing a Porsche Cayenne to hire for my Chairman.
Excellent customer service throughout. Would definitely use again and highly recommend.
Thank you!

19 September 2018
Unprompted review
Starr Luxury Cars logo

Reply from Starr Luxury Cars

Hello Tracy,

Thank you for choosing Starr Luxury.

I trust your chairman enjoyed the Porsche Cayenne hire, we are always at your service whenever you call on us.

regards

Adam

Rated 5 out of 5 stars

Amazing customer service and products…

Amazing customer service and products alike. Ike the CEO was so gracious and dealt with me directly, which made me feel valued. Thanks for being so kind and accommodating to my last minute/multiple demands. He was even able to offer me an upgrade to what I originally wanted to go for as a goodwill gesture for a first time customer. The fast car was superb, such an enjoyable drive, precisely what I envisioned. They were entirely flexible to my schedule; dropped it off directly to me and picked up at my convenience...hugely satisfied customer. Customer service especially is everything and Starr Luxury cars has that down pat!

10 September 2018
Unprompted review
Starr Luxury Cars logo

Reply from Starr Luxury Cars

Hi Claire,

Thank you so much for your kind comments,

Always very chuffed to hear from an old friend via Starr Luxury. An upgrade for an old friend is the least I could do.

regards

Ike Ordor

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very quick and accurate advise. Car I hired was in mint condition. Always in touch with regards to pick up timing and drop off timings as well. All in all excellent service, would definitely recommend.

25 August 2018
Unprompted review
Starr Luxury Cars logo

Reply from Starr Luxury Cars

Hello Miren,

Thank you for choosing Starr Luxury,

a pleasure to deal with you and I hope the 7 series was a perfect addition for your sister's wedding convoy.

regards

Adam

Rated 5 out of 5 stars

This is how to satify your customers!

Thank you Adam & Starr Luxury Cars for a great service. You Guys delivered a really efficient and customer focused service for me in a very tight timeline. The vehicle I required was quite bespoke but Adam managed to source it for me by my deadline. Great to do business with you and loved the personal attention and commitment from start to end.

Kindest Regards
Acky Khan
CEO Gastronomy Foods UK Ltd

20 August 2018
Unprompted review
Starr Luxury Cars logo

Reply from Starr Luxury Cars

Hello Acky,

Thank you for choosing us for the hire of the Jet-Class Mercedes, It was a tall ask with to have availability with your dates looming, but I am glad we were able to make it happen.

regards

Adam

Rated 5 out of 5 stars

Great service by Adam !

Great service by Adam !. Prompt responses and patient with all the questions posted and managed to provide the requested car of a GLS 350d. Picked up and collection of the car was on time! And best of all managed to resolve minor issue at the quickest way possible way during collection. Excellent service and highly recommended !

26 July 2018
Unprompted review
Starr Luxury Cars logo

Reply from Starr Luxury Cars

Hello Mr Koh,

Thank you very much for your very kind review, I am very glad that we were able to get you the car you wanted.

regards

Adam

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