Starfrit Reviews 144

Very useful ,light compact and easy to carry ...Also perfect for RV people It's a portable BBQ

I highly recommend this product as it perfect size and durable, perfect for my smoothie

I had bought a product from Star frit. the product is pretty good. this is my first experience and i am satisfied them it. I recommend my friend and family members to buy only star frit brand products.

But the 8" Heritage The Rock Stainless Steel Frying Pan's non-stick surface started lifting off after a year of being in use. I approached Starfrit's customer service with the picture and (what I thought was the right) receipt. Debbie helped me with identifying the right purchase on my end and lead me through the claim process. Even though I stopped using the pan after noticing the peal, they further took precautions that the defective pan is withdrawn from the use. While the replacement pan is on it's way, I wanted to share my impression of the company that stays behind its product: every product can have an issue, but it is how a producer deals with it that makes the difference. Starfirt's customer service (based on this experience) could be used as an example of how to interact with customers in cases of claims (firm, polite and customer oriented).

I bought the Starfrit bread maker for my son for Christmas. He uses it all the time. I borrowed it and we liked it so much I just bought us one. It came in today and will use it tomorrow. I will get rid of my old one.

Please save your hard earned money!!! Can't decide which is worse the product or the customer service tactics. On a wim bought the rock pot and pans set from Sams club. And boy did we fall hard for the hype. Had a set of Analon for about 10 years now with no issues and after passing them on to our daughter boy did we regret it. It was less than a year before we had to contact customer service. First time was that the pans were scratching the surface of my cook top where they answered back that you're not supposed to move the pan on the cooktop. Funny how they previously identified areas on the bottom of the pan that was the cause and even sent me a photo of what their QC circled as the culprit.... oops. Oh, how do I know this? Its because they make you provide them with about 20 answers to questions as well as photos of even the stove manufacturer tag before they answer any of your questions and they forwarded the photos I think by mistake. And my request for a full refund was scoffed at. This last time was for the "ROCK" coating that was flaking off all of the pans. The 8, 10 and 12 inch all exhibited signs of breakdown. Again, I had to answer the 20 questions and before they sent us the three replacements, I had to show them proof that I scored the bottom of the pan to make it unusable? Because I must like it when the food sticks on the nonstick surface that is now missing..... I'm not mean but I will be gifting these to Goodwill or the Re-Use store.

The price is good. The quality is good.

Just bought a bread maker and using for first time.
Booklet with instructions is awfull.
Do you leave the nut/raisin holder in when not needed?
Bread has barely risen smoke came out when went on bake.

Omg I love my compact deep fryer I got one for Christmas I would tell anyone it is the best one I have ever had the home made fries are the best we have not stop eating them ever day for lunch we have some we will never buy frozen ones again thank you for making this it is amazing so small and cute it doesn’t take to much room and looks great thanks again Kim

We used the indoor grill yesterday cooking a couple of steaks which turned out great. Good ole bbq taste, definitely recommend this product!

useing frist time but love it we clocked anything

The indoor grills works great love it was the best gift I ever got

Very wonderful experience with this product I am so excited about using it thanks

Love Starfit Rock fry pans. easy to clean. good heat very reliable.

The Starfrit kettle that I got is sturdy, functionally reliable and has a beautiful design. And to top it all, the price is RIGHT!

I really like my pasta maker. I have the recipes and the machine makes, kneads and then based on blade, it makes all kinds of pastas. It also came with cooking pasta tips like dough consistency. The measure cup needs to be used for recipes and there are pics also of different pastas that can be made.

Bought a kettle and a food processor
I have no issues products are excellent and reasonably priced

Got my electric grill works great,even bigger than my old one love it..

Stove broke down can't get new one for 4 mo. So I purchased frypan & multi pot ,love them easy ro clean, good heat very reliable

Got my pressure cooker for 59.99. It work so well.