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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the products for their ability to organize multiple applications and windows, which significantly speeds up workflow and reduces desktop clutter. Many users find the software to be highly effective and appreciate features like tab coloring and the ability to create custom animated desktops, making their virtual workspaces tidy and engaging. However, some people were dissatisfied with certain aspects, noting occasional bugs and performance issues, such as backgrounds not loading correctly or flickering. There were also mentions of specific problems with certain programs, a lack of comprehensive custom key binds, and difficulties with product key verification. Additionally, some customers expressed frustration with the company's update policy for lifetime licenses and challenges in reaching customer support for certain issues.

What people talk about most

User experience

Users describe positive interactions with user experience. Many customers appreciate how products like Groupy... See more

Product

Customers had ambiguous experiences with product. Many reviewers praise specific products like Groupy and... See more

Application

Reviewers mention ambiguous feedback about the app. Many users appreciate its ability to group applications... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers report non-existent or... See more

Technology

Clients share ambiguous opinions on technology. Many customers praise the software as innovative, helpful,... See more

Website

Clients share ambiguous opinions on the website. Some reviewers appreciate features like neat and tidy tabs,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

For those looking for a utility that can organize multiple apps and windows into a single, tabbed interface to speed up workflow, this is your tool. I use it all day every day. It never gets in the wa... See more

Company replied

Rated 4 out of 5 stars

I have found Groupy to work extremely well. In fact I have a group of programs which I open with Groupy in their respective tabs and it works great. Saves time opening each program every morning when... See more

Company replied

Rated 4 out of 5 stars

Great tool with some specific programs. Lack some proper binds : total custom bind, be able to choose specific window (for example i want to choose window 3, first one, last one and previous one. V... See more

Company replied

Rated 4 out of 5 stars

I only gave 4 stars due to MULTIPLE INCIDENTS of my background not loading on boot-up. All I get is a blank white background and I have to go in and re-select my image several times before the program... See more

Company replied


Company details

  1. Software Company

Information provided by various external sources

Stardock, your competitive edge in corporate solutions, entertainment, and consumer software for Windows. Themes, skins, icons, desktop enhancements and strategy games!


Contact info

3.9

Great

TrustScore 4 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Needs Work

Some settings still don't work.

18 July 2024
Unprompted review
Stardock logo

Reply from Stardock

Hi Dave,

If there is anything you would like to work on for your settings issue, we would love to do so in our forums here

https://forums.stardock.com/forum/175

What we would need for information can be read about here:

https://support.stardock.com/space/SHC/1339817990/Contacting+Stardock+Support+Guidelines

Thanks for the feedback.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 5 out of 5 stars

a great program

a great program, a little buggy with my fences program but i still like it alot

12 July 2023
Unprompted review
Stardock logo

Reply from Stardock

Thank you for your kind words, Murray.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 5 out of 5 stars

Quality software

The quality and their imagination.

11 July 2024
Unprompted review
Stardock logo

Reply from Stardock

Thank you for the kind words, Peter.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 1 out of 5 stars

Do not waste your money on their software!

Their software nearly broke my whole system, so I uninstalled it. Can't believe I actually paid money for software of this standard. I am still trying to get a refund, and they are making it horribly difficult.

7 July 2024
Unprompted review
Stardock logo

Reply from Stardock

I am very sorry to hear that you had a poor experience TY.

Stardock has been making software for over 30 years - our reputation would not be where it is were your issues typical.

If you created a forum post to help address the issues you have seen, please edit your post to include a link to it.

If you indeed want to proceed with a refund, the ticket system is the way to receive one
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13/create/10140

Sean Drohan
Stardock Product Lifecycle Manager

Rated 3 out of 5 stars

The program can be very buggy and the…

The program can be very buggy and the themes sometimes constrict or block any taskbar items.

1 July 2024
Unprompted review
Stardock logo

Reply from Stardock

We would very much like to work with you on any issues you are seeing, George. You can let us know more, here

https://forums.stardock.com/forum/432

Sean Drohan
Stardock Product Lifecycle Manager

Rated 5 out of 5 stars

Perfect

Perfect, seamless backgrounds - easy to install - fun to use - light loading

1 July 2024
Unprompted review
Stardock logo

Reply from Stardock

Thank you for the kind words, Daniel.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 5 out of 5 stars

Seamless animated backgrounds.

Seamless animated backgrounds.
I've used Stardock software for going on ten years now. All have been very reliable UI customization, no crashes ever, & clean organization on the desktop. Deskscapes is just fun.
Oh & hardly any processor consumption.

17 June 2024
Unprompted review
Stardock logo

Reply from Stardock

Thank you for the feedback, William.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 1 out of 5 stars

Only purchase if you are experienced ....

I've been using this product for quite a while and like it. I went to refer a client to use this product with nothing but problems. From paying for it up front, (cc software wouldn't work properly) to the product losing icons to and my favorite, calling for tech support and being unable to speak to a human about the problem. How infuriating is that to have the software malfunction and not be able to speak to a human. I've stopped recommending the product to my clients.

16 June 2024
Unprompted review
Stardock logo

Reply from Stardock

Michael.

I am sorry to hear your client's experience was poor.

That said, unless business-grade support contracts are purchased, I am not aware of any software developer that still has 'free phone support'. I can cite why this has been commonplace for over a decade now but I would rather point out all that we do still offer to support clients in more meaningful ways.

Our support forums are monitored and engaged with all day, every day.

https://forums.stardock.com/

I answer several of them myself daily.

Those written issues have a beginning, middle, and end and are referencable for all time by everyone.

Drawing on decades of those interactions, we have built a robust support center:

https://support.stardock.com/

For any account \ payment issues, we have a ticket system to protect sensitive and personal data.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14

I suspect at one point or another, you have used one of those and could detail to your client how committed we are to resolving any issues they may have in via them.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 5 out of 5 stars

Easy to install

Easy to install, good quality animations

10 June 2024
Unprompted review
Stardock logo

Reply from Stardock

Thank you for the kind words, Constantine.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 5 out of 5 stars

It is a welcome improvement over the…

It is a welcome improvement over the previous iteration. I have come to enjoy this particular utility and am happy that Stardock is continuing to support this app. Well done!

3 June 2024
Unprompted review
Stardock logo

Reply from Stardock

Thank you very much for the feedback, Richard.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 2 out of 5 stars

Fences is AWFUL!

I've had Fences for years now and I'm only now taking the time to say... Way to make a desktop organization tool that can't remember where anything was, or what size I had it, the moment a monitor plugs in or out.

It's like you set out to solve a problem so many people have... And then you didn't. You just... didn't solve that problem. At all.

Like the stock Windows desktop - as bad as it is - is at least easier to put everything back where it started after it all gets moved around. Fences is just opting into an extra 5 minutes of work everytime the total desktop size changes. Because the team at Stardock couldn't figure out how to store [x,y,width,height], without bodging the job.

Truly miserable. Amazing level of incompetence. Couldn't have thought it possible. Oh, oh, oh! Should I buy the same product again, with a different number after it... In the hopes THAT ONE will work? We pay for bug fixes indefinitely?

Great business model guys. I will now spend 2 hours in Python and do what you couldn't. Holy hell.

3 June 2024
Unprompted review
Stardock logo

Reply from Stardock

Hello Roninpawn,

It would seem Fences has let you down in the past (hence the palpable anger) but I can only imagine you have yet to see how we, just recently, feel we have resolved the vexing issue of multiple hot-swapped monitors. I sincerely hope you visit this thread and try it for yourself, Roninpawn.

https://forums.stardock.com/528229/fences-55-new-layout-engine-thread

We would very much like you feedback there. It it works as it should, perhaps you would consider changing your review.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 4 out of 5 stars

Lovely program

DESKSCAPES is a lovely wallpaper program, that plays videos and photos as desktop backgrounds, you can download new images or photos everyday, you can sort and play in playlists, and several other goodies. One star less because recently it is dominated with AI/fanatsy images, and I don't like these.

1 June 2024
Unprompted review
Stardock logo

Reply from Stardock

Thank you for the feedback, Lori.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 4 out of 5 stars

I've used windowblinds for years

I've used windowblinds for years. The new products are a little bit confusing, and it seeems that in some of my machines they misbehave on windows 11.
Specially in old machines that are forced to install windows 11.
The options of showing or hiding incompatible products also fail on these machines and in M1/M2 MacBooks with windows running via Parallels.

29 May 2024
Unprompted review
Stardock logo

Reply from Stardock

Thank you for the feedback, Allan.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 4 out of 5 stars

I did not give permission for the app…

I did not give permission for the app to popup an anxiety inducing notification. I love this app, but the notification was offensive and unacceptable asking me to rate it.

30 May 2024
Unprompted review
Stardock logo

Reply from Stardock

The bounty of the message was fairly straightforward; just asking if you would like to review the app you had installed (with a note that the notice would never show again).

Can you detail what about it you found offensive and the reason it made you anxious?

We to appreciate the feedback, Joe.

Sean Drohan
Stardock Product Lifecycle Manager

Rated 1 out of 5 stars

Rude and petty customer support

If your free trial runs out, it doesn't just stop letting you use the program- it bricks part of your PC! Attempting to purchase as they want you to do will lead you through an exhausting set of hoops, and when you open a support ticket, customer service will blame YOU and accuse you of fraudulent activity!! Reaching out on their forums results in an answer in broken English with contradictory isntructions- saying first to submit another ticket, then to NOT submit another ticket, as it will push them both to the back of the queue. When asking for further details from this "customer support," a moderator of the forum passive-aggressively attacked me. I will NOT be spending a dime on them! NO product is worth supporting such scummy practices financially!

EDIT: I should clarify, it was not the uninstall that impaired my PC- but the trial running out and the program still being installed. I cannot post links in reviews, it seems, but you can find it in the Stardock forums under Stardock Software > Accounts and Activation Help > "Start11 and WindowBlinds purchase error."
It seems it has now been locked by the person handling my support ticket, despite his lateness being the reason I posted to the forum in the first place, chiding me for posting. Why is there an activation help forum at all if we aren't supposed to post there for help? I would also like to add that despite his assertion in the post, he did NOT provide an explanation as to why this error occurred in his emails- he implied I may be committing fraud. I would be happy to forward said emails if desired.

EDIT 2: I don't know where in that thread you see respect or kindness. I see sarcasm, and a moderator backing up poor initial support!! Did you also skim over the section where your email team accused me of malicious activity??? I find it telling how you omitted that in your response!

23 May 2024
Unprompted review
Stardock logo

Reply from Stardock

I am sorry to read that you experience was poor.

Of course, an uninstall of any of our products does not 'brick' any portion of a PC so I would like to know more about the issue.

If you would, please edit your response to include a link to the forum posts you noted as I would like to review it.

Update. For the record, this is that forum thread:
https://forums.stardock.com/528133/start11-and-windowblinds-purchase-error

Amias, after review, your issue has been handled with both care and kindness in that thread and the ticket that Adam is still working with you on. While I understand (and share) your frustration, a poor review before it is finalized seems premature, yes?

Regards,
Sean Drohan
Stardock Product Lifecycle Manager

Rated 2 out of 5 stars

Fences is Great; Rest of Suite, Not So Much

I like using Fences, so I decided to buy the whole Stardock suite to try out the other tools. Most of the changes were for the worse, not the better. My system got all bogged down, so I shut everything but Fences off again.

28 May 2024
Unprompted review
Stardock logo

Reply from Stardock

Sorry to read this, Ryan.

Could you create a thread here and detail what products you installed, on what version of Windows, and what exactly you experienced?

https://forums.stardock.com/forum/175

If you create one, Ill review it personally.

Sean Drohan
Stardock Product Lifecycle Manager

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