Starbucks Reviews 

Vivian at Starbucks in El Paso, TX near, I-10 & Artcraft, would not lend me a pen. She was very rude & I did not appreciate it. I used to work at Starbucks, so I know what it's like to be a Partner. She did not deliver excellent customer service & needs further training.

Lex and Liz at the Pewaukee, WI location brightened my day with their kindness and understanding 💕 I was having one of those days; nothing was going right. I dropped my drink and they didn't make me feel bad about making a mess, they made me another drink, AND cheered me up in the process. Thank you!!!

Got wrong drink.. so sent message through Starbucks app..
They put the money a bit over 6$ back
I have the app.. but can't afford to go as often as I use to..
Was looking this morning.. the credit disappeared
Treating myself to a drink yes I was bummed so I sent the review.
Back to staying away.. can't afford to waste money. 1 And 2 stars on reviews.
Been going to Starbucks before the app ever existed..
Besides paying a lot for a cup if coffee that has gotten worse over time.. I read a lot of refunds disappearing from the app..
I thought it was just me.. Been making coffee at home.. Always turns out right.. Who has extra money anymore for 5$ coffee..7 $ cappuccino or 7$ fraps.
I only had been going because my insurance gives me gift cards

Starbucks have completely lost their minds 9 dollars for a half cup of coffee this can't be what your company has resorted to completely ridiculous

I would give them a zero if I could. I loaded my digital wallet with Starbucks using my debit card. There was over $25 on the account. It disappeared. I contacted customer service and showed via pic the digital card and they kept asking for the PIN number” and there was no gift card involved. Long story-short, my situation was NOT resolved and was told repeatedly that “ I can’t help you”. Never ordering from Starbucks ever again. Thieves!!!

I visit this Starbucks branch in Salisbury QUEENS PARK almost every day with my friend, and together we spend nearly £50 daily, so we’re regular customers.

Unfortunately, we’ve had the same issues on multiple occasions. The air conditioning is often not working, making the store feel like a sauna. We have raised this with staff several times, but our concerns have been ignored and nothing seems to change.

Another disappointment is the lack of umbrellas or any shade in the outdoor seating area, making it uncomfortable to sit outside on sunny days.

On top of that, we are charged the eat-in price, yet the overall experience doesn’t reflect the service or comfort customers should expect.

As loyal customers, we hope Starbucks management takes these concerns seriously and improves the store’s environment and customer service. We enjoy coming here, but these ongoing issues need to be addressed.

Service started getting worse and worse at Starbucks, especially in Maryland and the DC area. Probably it's time to stop going to Starbucks and start going to one of the many independent coffee houses in the area!

Dressler Rd Canton Ohio. How do you guys have 15 employees that are in there but somehow everyone still has to wait for at minimum 15 to 25 mins for just a coffee. If anyone reads this please go to any other store possible

Went to Starbuck today as I usually do. A friend was with me and we both ordered grande coffees whith cream and sugar, difference was she wanted hers on ice.
They had the nerve to charge $1.50 more because it was on ice. I complained and told them it was ludacrious as they were giving less coffee. Of course you get the who cares look. The end of Starbucks for me .

Worst experience at Victoria Station in Manchester Starbucks- 1st they tell me I can’t scan my app for the 2 drinks cause it’s not working- then the girl screams the name like at the top of her lungs so loud you can’t actually hear what she is screaming, there is just no need then instead of sweet foam she puts cream on my latte and I say I don’t want cream I want foam, she says then it’s just the way it is so I ask for a refund then she offers to remake it the correct way. It was truly awful service all 3 staff so miserable, if you hate your job that much you should not be working in that industry. I go to the market street one all the time and the girls in there is so friendly. Will never go Victoria again in Manchester.

Always great service in your Norwich St Stephen’s street branch. Always great drink recommendations. Or added extra option suggestions eg extra caramel drizzle on caramelised banana iced latte 😋 YUM

I just want to praise the staff always really friendly. Quick service but a cared for coffee experience everytime! Praise where praise is due!

Ordered here after reading some positive reviews and unfortunately did not have the same experience. Sizing was off compared to the chart listed on the product page. The packaging was inadequate and the contents shifted around in transit. I was left waiting without any explanation for the delay. The experience fell short in too many ways to overlook.

$6.00 for a meh coffee. Over-roasted at high temp too quickly. Tables are sticky. I don't want to set my lid down in germs. Starbucks should pay its workers and not ask for a 2 or 3 $ tip on top of an overpriced, mediocre coffee. I wouldn't call the teenagers working at Starbucks barristas. You have to go to Naples for a real barristas where I'm happy to tip.

So I recently ordered Java Chip Frappuccino at Starbucks, they changed the milk to oat milk without even asking, resulting in 2x the amount.

I participated in a Starbucks bonus points challenge after receiving the promotion and completed all of the required steps. However, I never received the promised bonus points.

I contacted Starbucks Customer Care to resolve the issue, but my experience was very disappointing. The representative repeatedly talked over me instead of listening to my concerns. I was then asked to provide screenshots and the promotional email, which I promptly submitted.

Despite providing all of the requested documentation, I never received a follow-up from the supervisor or any resolution to my case. As a loyal customer, this lack of communication and accountability is frustrating. It feels misleading when a promotional offer is not honored and there is no response after customers comply with the requested verification.

Starbucks do great coffee but what have they done to their pastries 😳. I bought an almond croissant and it had no filling and was so dry! We have tried other pastries thinking we had a bad batch but all equally dry and tasteless. I understand profit margins but Starbucks are taking it too far. Either sell a decent pastry or take them off your menu.

I don't know what it is, but every time, regardless of location, when I get an egg & sausage sandwich, when I bite into it I feel compelled to check the bottom to see if paper is stuck to it. Please fix it - i eat these all the time and it's always the same

When I order a caramel frappe and they normally use the thick buttery caramel, but sometime they use the darker, thinner, sweeter caramel that is not suppose to be used for this drink and it taste horrible. When I told them they used the wrong one, they argued with me and said they’re the same. They couldn’t answer me when I asked, “Why is one darker and why have two different ones.” This time I was told they were out of it. I pointed over their shoulder to the one they were “out of,” he said, “Oh, I thought we were out of it.” I had to wait longer to get a new one made. As much as they charge for a drink, they should get it right or at least not argue about it. It’s time to stop giving my money away.

I’m Faris and every time I go to Starbucks located on 5969 of Mira Mesa I feel different cause they are very nice, polite people, all of them and especially the manager Melissa she is very helpful, they handle your order smartly and fast with a worm welcome smile and you feel like your at home with your family. Thank you so much for being there