Very simple to use - wonderful to have at the tip of my fingers for my E-Bay storefront. The only issue I run into is that sometimes the log-in can be glitchy, but it's not an issue that would keep m... See more
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Review summary
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What people talk about most
Based on these reviews
I have never had a problem with Stamps.com. If I had questions they were either answered immediately or with in a day. Especially when it came to international mail.
Company replied
The website is at times somewhat "wonky". Ordering supplies becomes difficult when the website slows down or does not respond. The stamps and ease of printing is great. We were the pilot for this h... See more
Company replied
I've been using Stamps.com for the entire time I've been selling Banana Bungee on line. Offering free shipping and doing what it takes to earn direct business. The support at Stamps.com is amazing and... See more
Company replied
Company details
- Shipping and Mailing Service
- Business to Business Service
- e-Commerce Solution Provider
- Mailing Service
- Shipping Service
Written by the company
Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.
The Simple Way to Send
Written by the company
- Stamps.com is the easiest way to print stamps, shipping labels, or Certified Mail® any time.
- Access all mailing and shipping services from USPS®, UPS®, DHL, and more carriers in a single platform. Save time, money, and your bottom line when you spend less time sending. Stamps also calculates exact postage and get you the best rate every time.
More Flexibility for your Business
Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.
Stamps.com is a one-stop mailing and shipping solution that gives small business users the freedom and flexibility they require to run their business.
Users can easily print mail stamps and shipping labels online without ever leaving their desk. Available around the clock, Stamps.com gives businesses access to all the great services from USPS®, UPS® and more carriers 24/7 and at pre-negotiated discounted rates to get the most out of their mailing budget.
Contact info
4301 Bull Creek Rd, 78731, Austin, United States
- 1-888-434-0055
- support@stamps.com
- www.stamps.com
30 day risk-free trial
3.8
Great
3K reviews
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This company tricks people into a…
This company tricks people into a subscription without warning. If you go in to purchase a shipping label, they will sign you up for a free trial and then start billing you for a subscription. The scam is that they hope you don't notice the subscription fee.
I did not agree to a subscription but they placed me on one.
2 January 2026
Unprompted review
Reply from Stamps.com
Hi Verl, we appreciate your feedback and rest assured that you will not be a service fee as the account was cancelled during the 4-Week Trial. We apologize for any misunderstanding regarding our fee structure. We hear your concerns and we fully disclose our fees before any account can be created. We don't advertise or offer a free or pay-as-you-go service, and as disclosed and explained during registration, we do charge a monthly fee after the 4-Week Trial Period.
The fee we charge gives you access to services of the Post Office and the license to print official U.S. postage. It’s a flat fee that is not determined by how much postage you print. Stamps.com is a vendor licensed by the USPS, and all paid postage goes directly to the Post Office. In order to offer our standard service, we do charge a monthly subscription fee, as stated in our Terms of Service: www.stamps.com/conditions
We never charge people without their full agreement during our online registration process. Our service fee is not based on usage or activity. The monthly subscription service fee that Stamps.com charges is for access of the Stamps.com software, which allows customers to print postage from the comfort of their home or small office using just a PC and a printer. Our service is a monthly subscription service so it’s not based on usage of the software, but rather on having access to using it. We believe in full disclosure, and information about our fees is available on our website, interface, Terms, and FAQs.
Thank you again for your feedback and we apologize for the experience.
Sincerely,
Paul
Sleazy tactics to get you to sign up…
Sleazy tactics to get you to sign up for their monthly service without realizing it. You go to get some mailing service and without telling you they automatically sign you up. No clear notification that you are going to get charged $20+ per month. NO BUSINESS should ever be allowed to charge you anything without making it crystal clear what your payment is going to be. They get your credit card info when you get the stamps or mailing label, then use it to charge you monthly without making it clear you are doing that.
10 December 2025
Unprompted review
Reply from Stamps.com
Thank you for your feedback. We respect it and it's important to us that our services are presented clearly, and we regret any confusion caused regarding the charges. We believe in full disclosure, and information about our fees is available on our website, interface, Terms, and FAQs. We don't advertise or offer a free or pay-as-you-go service, and as disclosed and explained during registration, we do charge a monthly fee after the 4-Week Trial Period. To best serve our customers, we provide the terms for Stamps.com accounts during the registration process. Stamps.com accounts cannot be created without customers indicating that they’ve read the terms and conditions. We believe in full disclosure, which is why we provide our terms ( http://www.stamps.com/conditions ) on a single webpage during the registration process.
During registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products.
In addition, immediately after sign-up, new customers are sent a Welcome Email with the same terms outlined, along with information about the monthly flat rate fee if you choose to continue past the trial month.
We apologize for the experience and misunderstanding.
-Sincerely,
Paul
No more post office waiting to ship
Going to the post office to mail a package is old school. With stamps.com life is much more complete.
23 December 2025
Reply from Stamps.com
Hi James,
We're happy to hear that Stamps.com has made such a positive impact! It's great to know our service simplifies mailing packages. Thank you for sharing your experience with us!
-Sincerely,
Paul
Easy and efficient way to ship
I've used Stamps.com for at least five years and find it to be a great value, saving my company a significant amount of time.
29 December 2025
Reply from Stamps.com
Hi Ade,
We appreciate your long-term patronage and are happy to hear that Stamps.com has been valuable, saving your company time over the past five years. Thanks for your feedback!
Sincerely,
Paul
TIME AND MONEY SAVER
The convenience of sitting at my computer, or even on my phone is a tremendous time saver for me...also, the money I have saved. I like that the software compares the prices between shippers. I am very happy I found Stamps.com!
23 December 2025
Reply from Stamps.com
Hi Marie-Ange,
We're happy to hear that our service saves you time and money by comparing shipping prices, whether you're at your computer or on your phone. Thank you for sharing your positive experience!
-Sincerely,
Paul
The customer service agent was very…
The customer service agent was very informative and easy to understand.
29 December 2025
Reply from Stamps.com
Hi Timothy,
We're happy to hear that our agent was helpful and clear. We appreciate you taking the time to share your positive experience with us. We'll make sure they get that feedback! Thank you! If we can help further, please let us know!
-Sincerely, Paul
They scam you with service fees
They scam you with service fees. Charged me 9 times for one shipment and made me pay subscription fee to file for refund for the 9 charges. Still charging me 4 months after subscription ended. Use USPS to sace money and not be scammed.
Dispicable company
27 December 2025
Unprompted review
Reply from Stamps.com
Hi Ty,
We apologize for the experience and we would be happy to help. Rest assured that we have zeroed out the outstanding balance and ensured that your account is closed. Thank you for contacting us. We're sorry to hear that you were charged 9 times for one shipment. Rest assured that we have a reprint and refund options if a misprint occurs. We are sorry to hear that you had difficulties with our service. Our Free Tech Line is available 6AM to 6PM, Monday through Friday at 888-434-0055 to address any printing or technical issues our customers may be having. We are sorry that we did not have the opportunity to assist you further with this issue. All misprint refund requests must be sent to, reviewed, and approved by the USPS before being credited back to your Stamps.com postage balance account. When you purchase postage through our software, the postage is purchased directly from the USPS.
To best serve our customers, we provide the terms for Stamps.com accounts during the registration process. Stamps.com accounts cannot be created without customers indicating that they’ve read the terms and conditions. We believe in full disclosure, which is why we provide our terms ( http://www.stamps.com/conditions ) on a single webpage during the registration process.
During registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products.
We apologize for the frustration and we are here to help further.
Sincerely,
Paul
If I had any problems immediately was…
If I had any problems immediately was taken care of, so I’m happy with their service.
19 December 2025
Reply from Stamps.com
Hi Sandra,
We're happy to hear that any issues you experienced were resolved promptly. Thank you for sharing your positive experience with our service.
Sincerely,
Paul
Way too many glitches in program
Way too many glitches in program. Some days service doesn't work for hours at a time. Unable to copy tracking number from main shipping screen page.
18 December 2025
Reply from Stamps.com
Hi Larry,
We sincerely apologize for the experience. We would be happy to investigate further and apologize for the inconvenience. Could you please provide a screenshot of where you are trying to copy the tracking number? We would like more information to be able to answer this. If you are facing any specific issues, we would recommend contacting us when it's happening so we can assist in troubleshooting. Please call us at 888-434-0055 or email us at social@stamps.com.
Sincerely,
Paul
simple to use
17 December 2025
Reply from Stamps.com
Thanks for that feedback, Richard! We're so glad that you find our service easy to use! -Sincerely, Paul
1) The ease of figuring and printing…
1) The ease of figuring and printing postage.
2) Convenience of not having to wait in ling lines at the Post Office.
24 December 2025
Reply from Stamps.com
Hi Roger,
We're happy to hear that you found our postage calculation and printing process easy to use. It's great to know you appreciated the convenience of avoiding long post office lines. Thanks for your feedback!
Sincerely,
Paul
Mixed
The product itself is useful and works well with our business, but they are terrible about fixing any glitches. It either is never fixed or takes months and months if they do.
24 December 2025
Reply from Stamps.com
Hi Patty,
Thank you for taking the time to share your experience with us. We’re glad to hear that the product is useful and supports your business, and we genuinely appreciate you pointing out where we’ve fallen short. We take reports of glitches very seriously, and we understand how frustrating it is when issues are not resolved as quickly as they should be. Our goal is to provide a reliable product and timely support. Feedback like yours is important in helping us identify gaps and prioritize improvements, and we appreciate your patience as we continue to refine our processes. If there are any specific unresolved issues you’d like us to review, we would welcome the opportunity to address them directly. Please write to us at social@stamps.com.
-Sincerely, Paul
Stamps.com Unreliable and Tricky to Use
Stamps.com holds on to addresses for years and years. If you're not paying attention to every single detail - you'll EASILY ship to the wrong address. I've lost almost $300 of merchandise because older addresses are over-writing my new addresses and I didn't realize until the customer reaches out and lets me know - or I see an "undeliverable" note on my online store. A 10 year old address just cost me $140. Thanks Stamps.com. Chose another service.
Reply to Paul: I have over 7000+ contacts in my stamps program over the 10+ years of using your service. Reviewing and scraping through my contact list is not possible - who has that kind of time?
However, YOU have a chance to help US by inserting an automatic warning within the system of anything that is over 2(?) years old or some average metric. Highlight the possible error with popup box with "this address is XX years old - is this okay?"
AND/ALSO we could use another warning or flag: "the same person has two addresses in the system, please update your contact for this address." I often have multiple entries for the same address for the same person as well. Perhaps make it easy to keep our contact list updated. STOP making it so tricky and picky to use. It's very irritating for the small business person and we're constantly worried about making mistakes every time we use your service. Every. Time.
22 December 2025
Unprompted review
Reply from Stamps.com
Hi Janit,
Thank you for taking the time to report this issue. We understand how frustrating technical difficulties can be, and apologize for the experience. After reviewing the behavior you described, our technical team has not previously observed this issue except in cases where incorrect or outdated addresses were saved in the contact list. As a first step, we kindly recommend reviewing your saved contacts and updating or replacing any addresses that may no longer be current. If the issue persists after completing this step, please do not hesitate to contact us at our tech line at 888-434-0055. We'd like to make this right. You may also contact us at social@stamps.com. We would be glad to investigate further and ensure the matter is properly addressed.
Sincerely,
Paul
Love being able to ship from home
Love being able to ship from home! The whole process is easy and support has been excellent. I highly recommend, even for personal use, as I use this.
22 September 2025
Reply from Stamps.com
Hi Ann Marie,
We're happy to hear that you find shipping from home easy and our support excellent! We appreciate you recommending us for personal use. Thanks for your positive feedback!
Sincerely,
Paul
It works
It works. When I need stamps, Stamps.com prints me stamps and also labels for packages.
9 December 2025
Reply from Stamps.com
Hi Bob,
We're happy to hear that our service meets your needs by providing stamps and labels when you require them. Thank you for your positive feedback; we appreciate it!
Sincerely,
Paul
Reply from Stamps.com
Hi Connie,
We're happy to hear that our stamps meet your needs so well. Thank you for sharing your positive experience with us!
Sincerely,
Paul
I have used Stamps
I have used Stamps. com in my attorney business for many years. A great asset in many ways. Reliable ways to print postage and to save time.
8 December 2025
Reply from Stamps.com
Hi James,
We're happy to hear that our services have been a reliable asset for your attorney business over the years. I see you've been with us since February 2011! We appreciate you mentioning the time-saving benefits of printing postage with us. Thanks for your positive feedback!
Sincerely,
Paul
Easiest Online Shipping/Mailing Service
The ease of determining the best shipping/mailing options.
18 December 2025
Reply from Stamps.com
Hi Melody,
We're happy to hear that you found it easy to determine the best shipping and mailing options. Thank you for your positive feedback! We appreciate it!
Sincerely,
Paul
Reply from Stamps.com
Hi Barbara,
We're glad you find our product helpful for weighing letters, saving you trips to the post office. Thank you for your positive feedback; it means a lot to us.
Sincerely,
Paul
VERY EASY TO USE
16 December 2025
Reply from Stamps.com
Hi Sherry,
We're happy to hear that our product was easy to use. We appreciate your feedback and thank you for your review!
-Sincerely,
Paul
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