Squizzas Reviews 

Still waiting for my refund of £300.
Been over 3 weeks and they keep using the excuse that they have a backlog of refunds (which in itself should raise alarm bells!)
Will be reporting them as fraud to my bank and raising to trading standards.

Simerlar story to most on here, ordered an item (3-4 working days advertised), item did not arrive so contacted them for an update. Turns out my item was on back order without a mention on the website or subsequent emails. Because obvious that my item wasn't going to arrive on time so requested a refund, which they seemed happy to process. 6 weeks later no sign of the refund despite 3 separate emails to them and countless excuses from them, now they are just ignoring my emails.

Update: Yes, Bob from Squizzas rang me after my Trustpilot review - confirming item I bought months ago is not in stock. Promised a refund by Mon latest. It is now the following Mon: no refund, no communication, lies.

Original review: Slow, unsatisfactory communication. Outstanding refunds and still awaiting a delivery from four months ago. I recommend using their online contact form rather than replying directly to their emails as they don't seem to pick the latter up.

I purchased 3 items in January for my sons birthday in February. I have contacted them countless times about receiving the goods. They take forever to reply and then fob me off with excuse after excuse. They have cancelled my order on 09/03 and I’m still waiting for the refund. I’ve contacted them again about this and guess what, more excuses about technical issues! I wouldn’t recommend, wouldn’t use them again myself. Shocking customer service and communication.

Still no refund!!!!
Absolutely disgusting business!! Ordered in feb no items arrived, cancelled start of March and still waiting on a refund! Clearpay have now filled a dispute! Avoid !!!!

Great product at a great price delivered on the hour promised and in pristine condition. Couldn’t ask for more.

Genuinely, if I could give no stars I would.

I actually purchased items from Squizzas at a Christmas 2020; my delivery was slightly late, but due to COVID and Xmas this was understandable.

I then decided to buy some items on 1 February 2021. I purchased some items for my daughters birthday in April, and some for my nephews Easter box, also in April. Having ordered so early I assumed that they would be here on time. At the time of ordering, all items stated on the website that they were in stock.

Come 24 Feb 2021, I decided to chase up my order. I was aware that on the site, it stated delays of around 30 days, which was grand, as I was expecting the items in March, still in plenty of time for said events in April that they are required for.

I received a reply on 26 February 2021 stating that there were issues with suppliers and that they expected stock of my items within the next 2-3 weeks and that they would be sent first class as soon as they were received. I accepted this, thinking I’d still get them in plenty of time.

I gave them the 3 weeks. Tonight I decided to email them again for an update. I decided to check my original order email, and clicked on the order link to track my order. Lo and behold it states my order was cancelled on March 9th 2021! A cancellation I did not request, nor was I informed of it! Logging onto my Clearpay account, I noticed that they still took the last payment due on 15th March 2021!

In effect, this company has blatantly stolen my money, and not sent me goods.

I have emailed them, asking to refund my money as it certainly looks like I’m not going to get the items at all now. It was really nice of them to tell me; now they’ve left me a week to get new toys for my nephew and new toys for my daughters birthday in the middle of a lockdown. Seriously avoid, as it looks like they are doing this scam to a lot of people!

Thanks Squizzas, hope you enjoy being investigated by Trading Standards!

Ordered and took payment on 14/02. Heard nothing for a month. Contacted for an order update and was told postage delays, restocking issues from Christmas were to blame, and it can take up to 30 days to fulfil orders. There's no mention of that on the site! I checked. Basically they don't have the goods they are selling. Requested cancellation and refund. Heard nothing for 10 days. Disgusting service. DO NOT ORDER!

Great website really pleased with headrests for hot tub great price and delivery was wonderful certainly will use them again 100%

Website easy to use, package delivered on time and we'll wrapped. Very happy with the service. Thank you!

Ordered in January come feb no order not one email . Contacted several times before being told item not been in stock since before Xmas no idea when it will be . Cancelled ordered there and then took till March for a reply. March the 5th was told refund issued be upto 14 days . 14 days later still no payment £259.99. Slow to reply terrible for communication . I would think twice before ordering anything u need soon . There’s no contact number for the company and I simple reply to an email takes 5 days .

Update still no refund and when asked questions they do not answer just send a five word apologie .

What right they have to a) sell a product they don’t have and b) to keep £259.99 of someone’s money with no explanation I don’t know . Then there was the email with the refund been issued will be received in upto 14 days now been almost a month no refund no explication . How can companies like this be allowed to get away with it

Very easy to navigate there site and quick and well packaged delivery. Everything you need for an Intex spa.

Easy to order, super fast delivery and well packaged. The mini speaker is delightful - good, rich sound in a tackle case.

Faultless service, easy to use website and good customer service. Ordered a unicorn fairy garden, received confirmation and dispatch emails. Item arrived well packaged and in perfect condition. Also, most competitive price going. Happy customer and will use again.

Very quick service and most competitive price available!

Ordered a wireless room thermostat for my spare bedroom.
Well packed and delivered promptly.

Bought the hungry caterpillar play ring for my daughter. Absolutely great service

Shocking company only way to get your money back is to get the bank to do a charge bark.

Bought a Funko Pop Collectible from here came in good condition with a good price to match would definitely recommend!

Great service! Ordered a mirror and it was with me within 2 days of the order which is amazing even without a global pandemic!
Pacakged really well and arrived in one piece!
Brilliant service, I was even emailed a few days after order to make sure everything had gone OK and order was received.
Very pleased and will be sure to order from them again! Thank you!