Squaremouth Inc Reviews 

1,431
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 609 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its ease of use, allowing them to effortlessly compare policies and apply filters to find suitable options. Many appreciate the clear information and detailed comparisons provided, aiding informed decisions. Reviewers frequently highlight the reasonable pricing and wide array of choices available, ensuring coverage that fits their budget and needs. The staff and customer service receive high praise for being outstanding, knowledgeable, and professional. People consistently mention the helpfulness, patience, and friendly demeanor of agents, making interactions pleasant and productive. Consumers also appreciate the quick responses and overall excellent support, contributing to a hassle-free experience.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the process is fast,... See more

Website

Users describe positive interactions with the website, consistently praising its ease of use and clear... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive and reasonable rates for... See more

Staff

Consumers find staff to be positive, consistently describing them as knowledgeable, professional, and... See more

Customer service

Customers had positive experiences with customer service, often praising the stellar and excellent support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cindy was outstanding. She encouraged us to ask any questions we may have and as a result we asked for more details about items we were uncertain. Every time we use Tin Leg we walk away relieved and... See more

Rated 5 out of 5 stars

My first call to Squaremouth customer service was terrible. I asked questions that the representative could not answer. I asked specifically about the BCBS Platiunum plan, she just transferred me di... See more

Company replied

Rated 5 out of 5 stars

I've purchased travel insurance for many trips through Squaremouth. I find it easy to compare policies and when I have had to call Squaremouth for some reason my call was handled quickly, successfull... See more

Rated 5 out of 5 stars

I have used Squaremouth several times in the pass. The customer service from the agents is stellar. The website ie easy to use and the response time incredible. Completely hassle free.


Company details

  1. Travel Insurance Company

Written by the company

Founded in 2003, Squaremouth has grown to be America’s leading travel insurance marketplace, supporting over 4 million clients with 100+ plans from more than 20 top insurers, making it easy to find the ideal coverage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,431)

581 reviews in the last 12 months

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Rated 5 out of 5 stars

It is very easy to compare plans

It is very easy to compare plans. It is my third time using Squaremouth for international trips. The format it easy to read and understand. I live in a hurrican prone region so need to make sure trip interruption/cancelation is included in the policy.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing travel insurance through…

Purchasing travel insurance through Squaremouth was a very easy and straightforward experience. The website is well-designed, easy to navigate, and makes comparing different plans simple. The prices were very competitive, and I was able to find excellent coverage at a great value. Overall, the user experience was smooth from start to finish. I highly recommend Squaremouth to anyone looking for travel insurance.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

After a rough start, had an excellent experience with customer service

My first call to Squaremouth customer service was terrible. I asked questions that the representative could not answer. I asked specifically about the BCBS Platiunum plan, she just transferred me directly to BCBS and didn’t stay on the line. I wanted a comparison, fortunately I decided to call back. This time I was talking with Cindy. She was wonderful. She was knowledgeable, professional, caring and friendly. She was able to answer all my questions so that I could comfortably buy an insurance policy for the trip. I make the purchase directly with her.

22 July 2026
Unprompted review
Squaremouth Inc logo

Reply from Squaremouth Inc

Thank you for sharing your experience with us! We are so glad to hear that Cyndy was able to provide knowledgeable, friendly, and professional support to help you find the right policy for your trip.

We do apologize for your frustrating initial call, as that is not the level of service we strive to provide. Because reviews are anonymous, we can't look up your account details, but we would love the opportunity to review what happened during that first interaction. If you'd like to share more details, please complete the brief form on our Zero Complaint Guarantee page at https://www.squaremouth.com/about/guarantee.

Safe travels on your upcoming trip!

Rated 5 out of 5 stars

Cleared of confusion

I was a little confused about some of the differences and Clauses in the insurance. I called twice and both times I got the most polite, patient, wonderful people who explained carefully so that I understood and then they were so pleasant! They wished me a good evening, and in a sincere way - not as an automatic thing. I can only say they represent their company in the best possible way.

20 July 2026
Unprompted review

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