Sport Systems Reviews 

462
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Beware runners and organisers. Sports Systems event booking system double charged me for a running event. Once contacted, they have refused to investigate and have kept claiming the money was still... See more

Rated 5 out of 5 stars

I purchase two custom sized 10" thick mats with velcro connecting strips for my home climbing/bouldering wall. I received my order earlier than quoted and have been using them daily for a few weeks. T... See more

Rated 5 out of 5 stars

All around a very good experience from a quick reply to my first request to the final finished product. The first conversation went very well explained what we could do and the quote reflected that... See more

Rated 5 out of 5 stars

Very impressed with the netting I bought. The web site widget helped me connect to one of the staff on a stat holiday - talk about customer service - and got me answers right away. I really liked that... See more

Company details

  1. Sporting Goods Store

Information provided by various external sources

For the past 40 years, we have cemented ourselves as one of North America's premier manufacturers and suppliers of quality athletic equipment and infrastructure. From basketball systems to large-scale grandstands, we service projects big and small.


Contact info

3.6

Average

TrustScore 3.5 out of 5

462 reviews

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No recent history of asking for reviews

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3.6

All reviews

(462)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always meet expectations

I’m a municipal customer. I tend to go to sport systems first when our procurement policy allows. I have always had good experiences with them.
Production and shipping lead times are always accurate. Pricing is competitive.

12 August 2019
Unprompted review
Rated 4 out of 5 stars

Crash Mat Crash

Had some custom crash pads made for our Rec Center Rockwall Room. The customer service was excellent. When the mats arrived they fit great. Unfortunately the delivery of the mats was not the best the drivers said that we had to unload. This was not communicated before had. If this was I would have given 5 stars.

12 August 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful service!

Our purchase of equipment was handled quickly, professionally, and with realistic deadlines. Those deadlines were not only met, but accomplished BEFORE the date given.

23 July 2019
Unprompted review
Rated 4 out of 5 stars

Minor issue with purchasing tether…

Minor issue with purchasing tether balls. Had to prove I was a former customer. Did not understand why.

23 July 2019
Unprompted review
Sport Systems logo

Reply from Sport Systems

Morning Ron,

Thank you for your trust pilot review. I chatted with your sales rep and it was not to prove you were a previous client, but to ensure that we did not set you up twice in our system.

Thanks

Rated 3 out of 5 stars

Very good, but…

I was anxious for immediate delivery and it was indicated my order was all in-stock and ready. But, it still took a couple of weeks for my order to be shipped.

This would have been a 5-star review, if you had shipped within 2 or 3 days. But, can only give you 3....

11 July 2019
Unprompted review
Rated 5 out of 5 stars

Our school ordered two fold away…

Our school ordered two fold away basketball systems for our gymnasium. Everything was installed quickly as ordered. The reason we chose to go with this company was because they came and did a site visit prior to quoting so that they knew exactly what they were getting into. All is good. Highly recommended.

8 July 2019
Unprompted review
Rated 5 out of 5 stars

Very pleased!

I ordered a breakaway basketball rim after the one in our church parking lot was damaged by a waste management truck.
I was able to order the replacement many years after installing the first, and was very pleased with the service and communication from the sales staff.

20 June 2019
Unprompted review
Rated 5 out of 5 stars

Great contact experience

Great contact experience, friendly, custom made exactly what I was looking for. Quick production and shipping, and personal follow-up. All around fantastic experience.

20 June 2019
Unprompted review
Rated 5 out of 5 stars

Very happy with the service from order…

Very happy with the service from order thru delivery. All components are of a very high quality. The entire family is enjoying their new wall mounted basketball goal from Sport Systems and expect it will continue to see good use for many years.

20 June 2019
Unprompted review

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