http://www.sportandleisureuk.com Reviews 

Still waiting for this to be resolved! Absolute cowboys. Do not go near this company guys

Quick delivery. Sturdy machine. Does exactly what it says. Easy to assemble.

My treadmill I ordered got lost I. Transit. How do you lose a treadmill? To be fair, the customer service was good and I did get a refund but overall disappointing as I had to do all the chasing. Mixed bag really but no treadmill.

Very quick service and every piece was there. Just what you would expect from a business but after reading other reviews about this company after I placed my order I was sceptical.
No reason too be 10/10 👍🏻

No response at all to using the ‘contact us’ form. The phones are not manned. I have a spin bike purchased 5 months ago. The knob to add any resistance has stopped working completely. I just can’t find another way to contact anyone to get a replacement part or a refund.
12/05/21
In response to the reply from sport and leisure I don’t have an order number but have supplied my contact details via the trust pilot response link and originally via the contact us form. Please can you phone or e mail me, I can provide proof of purchase, many thanks.

Item arrived very quickly. Bbq was good quality and value for money

Sportandleisure have emailed me back twice now with troubleshooting diagrams to ‘fix’ the treadmill. Treadmill stopped working after 3 weeks. Their troubleshooting diagrams do not address the problem. Today I’ve posted a registered letter to the company directors informing them that I either want a full refund or new replacement treadmill. If not I’m going to use the small claims court to get my money back. Customer service is non existent. Totally dire.

Great price,easy to assemble, 7 year old grandaughter loves it.
fast delivery. highly recommended.

Absolutely worst company I have ever made purchase from. Have not received my treadmill! Emailed 4 times no answer. Recorded message when I phone. Received email thanking me for order an email saying item shipped took day off work as received message stating item would be delivered last Thursday. Contacted dpd who explained sports and leisure placed order to make a delivery but they have not been given a parcel to physically deliver. Contacting credit card now to try and cancel this. PLEASE DO NOT UNDER ANY CIRCUMSTANCES PURCAHSE FROM SOOETS AND LEISURE UK. Tracey Little (geniunie customer)
In reply to Alex
This is an absolute scam. Only time I have heard from yourselves is now when you get external negative review, stated by other genuine customers also and always from an Alex. Do not waste your money or time. I would urge any thinking of making Purchase PLEASE DO NOT. Please go to argos, sports direct.....
Any other reputable company, that actually has customer service you can contact and is not just scammers!!!! I have still not had any contact directly from sports and leisure, only through trust pilot, the irony!!!!

order number # 400052224

Alex it appears that the only way to get a response from Sport and leisure UK is to leave a message on a public forum. I have emailed several times in regards to a refund. This is for an item that I purchased on the 2nd April which k subsequently never actually received.
Alex I would like the money back in my account by the end of the week.

Update
Alex the refund was requested on the 14h April!!! Several emails have been sent in regards to this. Why is it only now that I am on a public forum that I am getting a response!!!

We purchased a pool table for disadvantaged children back in October and it fell apart within 6 months. The balls were far too heavy and the table was made out of cheap material that could not handle the weight of the balls so the bottom just fell out. We took the table apart to fix it several times and then we decided to ask for a replacement as it was within warranty. We were offered a replacement but told there were none in stock. A few emails later they retracted the offer of a replacement as the warranty was void if it was not "for home use". The pool table is unusable, made of flimsy material and absoloutely shockingly manufactured for the price of the item.
If I could give zero stars, I would.

Faulty item, no reply from them don’t care about customer service the worst company to deal with

Air King Jump 7x11ft Rectangular Trampoline.
The delivery was a couple of days late, also the trampoline wasn’t manufactured very well regarding the assembly points, I had to file down the joints and force them together with a mallet. Saying this once it was assembled it’s good for the job.
I did bring this matter up with the seller but I only received an email from them with no apology and a short video showing someone tapping the sections together (it definitely isn’t that easy to assemble)

Avoid at all costs.

22-Apr-2021
I wish I had read these reviews sooner as now I know my situation is not an anomaly. I spent over £400 on a treadmill and within less than 2 months, we started having many issues. It is not possible that any of the issues can be due to general wear and tear as it has not been used intensely at all. The treadmill is now unusable. I have had tiresome back and forth communication via email and sent all photos and videos as requested but am still getting nowhere. I have had no choice to but to take this higher and get trading standards and my bank involved because this situation has become highly frustrating. I wouldn’t want anyone else to have to go through this. Order number #400041281

Update 11-Jun-2021
After many, many more emails, the treadmill was eventually collected, ‘repaired’ and sent back. However, has arrived in a much worse condition than when we sent it. No screws to put it back together, unable to stand and broken plug.

Ordered a trampoline on 21 March, 3 boxes arrived 23 March however parts missing as well as extra parts. Emailed to inform as phoneline not in use?!
We are now a month down the line.... emails back and forth- send pictures of faulty item, send pictures of the items ready for collection- absolute games and delaying tactics!!! In their words I’m not ‘complying’ as when they refer to a need for an ‘investigation’ before a refund is given, I point out that the investigation is between themselves and their supplier.

Finally after involving my bank who advise they will investigate the matter and an ombudsman as well as trading standards and police, they email to advise collection will be arranged.

Day 2 of waiting in/making arrangements for someone to be at the home for collection to take place- item has not been collected.
Absolute joke how this company is still in operation having experienced this and read all of the reviews and their ignorance of the consumer act.

I bought a treadmill from Sport & Leisure UK last June. I weigh approximately 65KGs and I've used it no more than about 30 times (at the very most!) So I was surprised when the belt ripped 2 months ago - after only being in my possession for about 7 months. To my surprise I was told new belt would be ordered for me but I'd have to fit it myself. This is just a health and safety disaster waiting to happen but I went along with it. When the belt finally arrived I cut the old one off only to find the base board had cracked completely in half. This treadmill is meant to take 100kg weight. So I contacted customer services again. They said they'd send a new base board. At this point I highlighted I was a 50 year old woman and not an engineer. The response was "haven't you got any friends or family to help you". I said it would be a bit much for my 76 year old Dad to do. Plus, you know- health and safety! I was then told to "box up" the treadmill and it would be collected. I pointed out it's not a toaster - it's a treadmill. The response was to go to my corner shop to get a box....

I've asked repeatedly for a manager to call me. This request has been repeated ignored. I paid over £500 for this treadmill and there is zero courtesy, respect or good customer service. I'm upset, I'm angry and I've been treated like a fool.

Alex - i think you'll find the email I got yesterday was the one telling me to go to the corner shop to get a box. I've asked repeatedly for a manager to call me and you just keep ignoring me. It's awful customer care. Just awful.

Order number #400031205 Hi Alex, it seems the only way to get a response out of anyone at Sport and Leisure UK is to write publicly on Trust Pilot. Nearly a month after being told a new bike base was being sent my way, I am yet to receive anything nor any replies to the last few emails I have sent. Please can I get an update on this.