Sport & Leisure Reviews 

4,804
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,666 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally competitive prices, the wide selection of bike parts, and the incredibly fast delivery service that often beats expectations. Many enthusiastic buyers genuinely appreciate the clear website interface, noting that the items received match descriptions perfectly while consistently delivering top-notch performance on the road. However, some people mentioned that their paid expedited shipping arrived several days late, leading to noticeable frustration with postal delays. A few other people also felt that dealing with damaged merchandise and navigating the subsequent replacement requests was exceptionally difficult and slow.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super quick shipping times and... See more

Product

Customers report general satisfaction with the product quality and competitive pricing. Reviewers frequently... See more

Price

People report positive experiences with price, often noting that items are cheaper than anywhere else and... See more

Service

Users describe positive interactions with service, highlighting really fast processing and efficient... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with great prices and fast shipping.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly what it sells is in stock at fair price and quick shipping unlike some retailers who have stock but then find out its being shipped from China or Europe which is very annoying. The Website i... See more

Rated 5 out of 5 stars

Professional, reasonable priced objects, trustworthy clear & swift response on parts needed. Assured compliance making an addition to an order with a late request Immediate varification on u... See more

Rated 5 out of 5 stars

I initially ordered a wrongly specified bike part. I reported this outside the 14 day refund window but your operator helped me choose the right one and issued a credit note so that I could purchase i... See more

Rated 5 out of 5 stars

Sport & Leisure always got great prices. I'm always happy with my purchases. The same great experience with shipping time. I placed my order around 4pm and next day before midday I could slide my new... See more


Company details

  1. Bike Accessories Store
  2. Bicycle Store

Written by the company

We're dedicated to providing you with the very best of sport and leisure goods, with an emphasis on quality, competitive pricing and great customer services.

SportandLeisure.com

Written by the company

Lowest Prices
We sell the best cycling a sports kit at the lowest prices so you can get more out of your sport without spending a fortune.
Large Range
We have a wide range of products which is growing all the time so you can be sure that you can get what you need.
Fast & Secure Delivery
We work hard and fast to dispatch your order quickly and then pass your goods to the best carrier.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,804)

1,616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful prompt resolution of a problem

I initially ordered a wrongly specified bike part. I reported this outside the 14 day refund window but your operator helped me choose the right one and issued a credit note so that I could purchase it without losing money. All done very efficiently. I would not hesitate to recommend Sport and Leisure to anyone purchasing bike parts online.

3 August 2026
Rated 4 out of 5 stars

Descent Ryot sunglasses

Good product at 80% off is obviously going to be interesting. The insert for prescription lenses, bought separately, is quite small but should be useable (I have yet to order lenses to fit.) Delivery was prompt as usual with Sport and Leisure.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Amtrak MTB tyre

The tyre type is well known and described elsewhere online. It is a wide 2.4 inch MTB tyre which barely fits inside my 29 inch forks. The tyre trues up nicely and centrally. It does not.have to be inflated up to 2.0 bar to safely take corners. Hopefully it will last and can be re-cycled without adding any micro plastic to the environment. The price and delivery are excellent. Thank You.

4 August 2026
Unprompted review
Rated 2 out of 5 stars

Not very good experience to be fair

Not very good experience to be fair. Delivery and customer service was good. To a point. But my bike arrived with damage, there was paint coming off from above the forks. Also the chain was very slac. It was hard ish to put together with no tools in the box and there wasn't any thing to say I had to have the tools to do it on the description when buying.
Customer service was good quick response but being giving 40 quid to spend in store was a bit of an insult on a 500pound plus bike.

23 July 2026
Sport & Leisure logo

Reply from Sport & Leisure

Hi David,

Thank you for taking the time to leave your review. We're sorry to hear the bike did not arrive in the condition you expected, although we appreciate your comments about our delivery and customer service.

We're also sorry that it wasn't clear before purchase that some assembly would be required. Bikes are shipped partially assembled so they can be transported safely, but we appreciate that this should have been made clearer. We'll review the product information to make sure future customers have the right expectations.

We're also sorry to hear you found the chain to be slack. As we weren't made aware of this during our previous correspondence, we haven't had the opportunity to investigate or assist. If you're still experiencing any issues, please email us at info@sportandleisure.com and we'll be happy to help.

Regarding the paint damage, we offered £40 store credit as a gesture of goodwill based on the cosmetic nature of the issue, but we understand this was not the resolution you were hoping for. If you'd like us to review this further, please get back in touch and we'll see there is anything we can do.

Thanks,
S&L Tom

Rated 5 out of 5 stars

Good fork and quick delivery

Good fork and quick delivery. Needed a new fork as Cube dragging it's feet on replacing on a new bike purchased through Tredz. Other products purchased through this provider have always been prompt and good quality.

30 July 2026

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