Easy to order. Wide variety of colors and material. They are a little bit expensive, but you get a quality chair and you can choose your in home warranty. White glove delivery was important to me. The... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Ordering the mobility scooter was easy, delivery occurred before I expected it given the holiday Jan 1 2026. My only complaint actually is with the manufacturer that put too much in one package that a... See more
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I ordered on line. so far so good. If I get another chance to review after I receive the scooter I will. The scooter delivery has been delayed. twice. The website said that the scooter normall... See more
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Last times everything easy everything came early this shipment is slower but I’m sure will be on time deliver date is Tuesday (2 days) It came in the nick of time Tuesday! And I am breathing a sigh... See more
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Company details
Information provided by various external sources
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
Contact info
330 West Spring Street, 43215, Columbus, United States
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
4.1
Great
1K reviews
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Great Agents, website needs modificaiton
Your agents are great but your website should be clearer about when you're item will actually be shipped.
23 October 2025
Reply from SpinLife.com
Hi Gladys. We're glad our agents were helpful. We appreciate your feedback regarding clarity around shipping times.
Fast delivery and great quality of product
What I like about SpinLife is the affordability and the quality of the products. Also, the fast shipment of purchase. Bought a wheelchair for my sister and in only 3 days, it was delivered. This is the 4th chair that I have bought thru SpinLife and will buy any new items needed in the future thru SpinLife.
11 October 2025
Reply from SpinLife.com
We're happy to hear that you appreciate our affordable, quality products and fast shipping. We're so glad the wheelchair arrived quickly for your sister. Thank you for your continued support!
I ordered the Jazzy Carbon by phone and…
I ordered the Jazzy Carbon by phone and the salesperson was absolutely amazing. They made sure I had all the information I needed in order for me to make a decision that would be perfect for me.
10 October 2025
Reply from SpinLife.com
Hello Shanna. We're happy to hear that our salesperson provided you with outstanding support while ordering the Jazzy Carbon. We appreciate you taking the time to share your feedback and are glad we could help you make the perfect decision.
Technician review
Jim replaced my motor and did an excellent job. He worked with me on a date and time. It looked complicated and he took his time to do it correctly.
29 September 2025
Reply from SpinLife.com
Hello Patricia. We're happy to hear that the motor replacement met your expectations. We appreciate you mentioning the technician's dedication to doing the job correctly and working with you on scheduling. Thanks for your feedback.
I received the chair in January 2025…
I received the chair in January 2025 and 8 months later I had to get tech to come out. Now it's been 2 months without my chair. I feel like I'm in hell since I need chair to get around. Tech ordered parts about 4 weeks ago UT still hasn't received them. Spinlife is a terrible company and do not care about handicapped people. My chair after 8 months use needs two front suspension shocks new armrest and two new motors for wheels. They should have gave .e a replacement or a temp chair til repairs are done. What a crappy company.
7 August 2025
Unprompted review
Reply from SpinLife.com
Hello Daniel
We're very sorry to hear about the issues you've experienced with your chair and the delay in receiving the necessary parts. We recognize the frustration and difficulty this situation has caused, especially given your reliance on the chair. Several of the parts needed for your repair have already been received by you and we are working closely with the manufacturer to have the remaining parts shipped to you as quickly as possible. The delay is due to a manufacturer back order. We care very much about our customers, and their satisfaction is very important to us.
excellent service.
27 September 2025
Reply from SpinLife.com
Hi Felipe. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Issues placing online order
Major problems with your website, could not get financing i wanted, after I did what was required never could get it to update. Finally set up order online using my credit card. Now cant see shipping info because as soon as I try, a chat during original order pops back up and obscures the page. Looking forward to getting new scooter but ordering process has been a nightmare.
25 September 2025
Reply from SpinLife.com
Hello Micky. We appreciate you bringing these ordering issues to our attention. We're sorry the financing and website experience was frustrating for you. Your scooter will ship this week. It will ship directly to the White Glove Delivery agent. Once they receive it, they will reach out to you to schedule a delivery appointment to drop it off at your home.
Reply from SpinLife.com
Hi Monica. We appreciate you bringing this to our attention and are glad we could respond quickly. Thank you for your feedback!
Walker is light for transport and…
Walker is light for transport and absolutely silent rolling across the floor. Shipping was fantastic. We love all 3 light weight pieces of adaptive equipment we have purchased from spin life. A walker, wheelchair and a scooter. 🥰
10 September 2025
Reply from SpinLife.com
Hell Melissa. We're happy to hear that you are satisfied with the lightweight walker and its silent rolling. We're also glad the shipping was fantastic. Thank you for purchasing the walker, wheelchair, and scooter from us and for sharing your positive experience!
Great Price
Great Price, I know I looked for 4 weeks online making up my mind when I came across SpinLife.com . Shipped out fast and in great condition,. 5 Stars
18 September 2025
Reply from SpinLife.com
Hello Stan. We're happy to hear that you found the best price with us after searching for so long! We appreciate your positive feedback and are glad the product arrived quickly and in great condition.
I trust Spin Life with my mobility…
I trust Spin Life with my mobility needs this is the second lift I have purchased in the past five months due to rear end collisions which totaled my life Spin Life NAS the best customer service at all. The company guy had contacted and been. Lifegate is given me the best price and the best service and I wanna thank them very much.
18 September 2025
Reply from SpinLife.com
Hello. We appreciate you trusting us with your mobility needs and are so sorry to hear about the accidents. We're happy to hear that our customer service and pricing met your expectations. Thank you for your positive feedback!
TRASH COMPANY. BUYER be ware 20% FEE IF YOU CANCEL YOUR ORDER!!
The order number __ _8251774
TRASH COMPANY!!! My wife was in the hospital for weeks and needed a medical bed for when she was to come home. we ordered a bed expecting it in 7-10 days, but it never showed up. we canceled the order and bought a bed locally. Spinlife is keeping 20% of $3500 for a bed we never saw or received. Their response when my wife keeps calling is that's our policy. Way to take advantage of handicapped people spinlife. We will definitely keep warning people not to do business with you.
28 June 2025
Unprompted review
Reply from SpinLife.com
Hello John. We are sorry to hear about the trouble you experienced with your order, especially during such a difficult time. We are also sorry the bed did not arrive as expected and that you feel our cancellation policy is unfair. A restocking fee is charged only when the order has actually shipped from the warehouse. We would like to review your situation. Please call us at 800-850-0335 to speak to a customer service manager to discuss further as the order number you provided is not a valid SpinLife order number.
Reply from SpinLife.com
Hi Craig. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Reply from SpinLife.com
Hello Angela. Thank you for your purchase. Please contact us at 800-850-0335 for information on the shipping of your order.
English speaking folks we could…
English speaking folks we could understand; courteous service and prompt shipping. Altogether a great experience!
2 September 2025
Reply from SpinLife.com
Hello Carol. We're happy to hear that you had a great experience with our courteous team and prompt shipping! Thank you for your positive feedback; we appreciate it.
I paid second day delivery and product…
I paid second day delivery and product still not here.
Not tracking number was sent to me.
No idea when will I get it
Explain?
29 August 2025
Reply from SpinLife.com
Hello Marc. Products ship directly from the manufacturer. Selecting Second Day or Overnight Shipping will expedite the delivery of your products once they are ready to ship, but will not shorten the production or processing time. We also had the Labor Day holiday in which the manufactures were closed. Good news! FedEx is delivering to you today.
Lisa was so helpful in assisting me…
Lisa was so helpful in assisting me choose a chair. She was knowledgeable about the products and answered my questions clearly. She was patient and respectful about my concerns. I would recommend Spinlife.
2 September 2025
Reply from SpinLife.com
We're happy to hear that you had such a positive experience. It's great to know that our team member was helpful, knowledgeable, and patient while assisting you. Thank you for recommending us!
Quality product!
The wheelchair is just what my very ill wife needs. It seems to be very sturdy and functional.
26 August 2025
Reply from SpinLife.com
Hi Thomas. We're happy to hear that the wheelchair meets your wife's needs and provides the sturdiness and functionality you were looking for. Thank you for your feedback.
WELL MADE, EASY ASSEMBLY!
PRODUCT WAS DELIVERED IN RECORD TIME. WELL PACKAGED, WELL MADE, WELL DESIGNED, REASONABLE COST. WORKS WELL!
25 August 2025
Reply from SpinLife.com
Hello. We're happy to hear that you received your product quickly and that you are satisfied with its quality, design, and value. Thank you for your positive feedback!
Reply from SpinLife.com
Hello Sandi. We apologize for falling short of your expectations. Customer satisfaction is very important to us. We will be reaching out to you to discuss with you.
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