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Rated 1 out of 5 stars

This is one of the worst casino apps. I waited forever for my withdrawal and received nothing. When I attempted to reach customer support through chat, I saw a waiting list of 14 people. I waited for... See more

Rated 1 out of 5 stars

So been on this sight now a few months funnily never withdrew anything though strangely.So after amazingly winning a few hundred pound decided to withdraw 160 guess what guys never had it 3 weeks now... See more

Rated 1 out of 5 stars

Where do I start. Deposited 270 pound. Won 1600 pounds. They said we cannot complete your withdrawal as it’s been declined. What. Alarm bells ring. I contact them. They said send a bank statement w... See more

Rated 1 out of 5 stars

They wanted pictures of the front and back of my bankcard. Nothing blanked out pictures of my ID card and my face five working days to withdraw money pure con trying to pinch peoples identities.

Company details

  1. Online Casino or Bookmaker

Written by the company

Spinland offers premium Online Slots and games. Our award winning slots include Starburst, Gonzo’s Quest...


Contact info

1.5

Bad

TrustScore 1.5 out of 5

82 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DONT USE!!!!

I want to close my account and it's impossible. The person you have to email to do so has a personal Gmail account which is a massive red flag!! Doesn't reply to emails and I've asked maybe 10 times to close my account and this still hasn't happened. DONT USE THIS CASINO!! you can tell that all the good reviews on here are fake!!

25 June 2024
Unprompted review
Rated 1 out of 5 stars

£1400 - £2200 i am currently in the middle of the…

i am currently in the middle of the same experience everyone is mentioning below, i deposited approx. £1400 in total over the first couple of days and taking some winning here and there, total combined winnings of 2200 have been requested to withdraw, after the 48 hours passed they said my bank refused to take payments? have you ever hear a bank refusing to take money! exactly! so now i have 1000 which they state my bank refused to take and 1200 still pending review, so like anyone would do i chased this up with the support team and they where all very nice and courteous, they said wait for a email from withdrawal team who will ask you for some documents, i have now waited 4 days, i contact them again and they say they did email me yesterday, total lie, as i have been diligently looking and waiting for this email , then today they have locked my account stating responsible gambling, i contact support again and they say we will email you again, still nothing!!! and now the chat support just hang up the call every time i contact them. i will update with any changes but due to the amounts involved i have no choice but to contact the gambling authority to make an official report, unfortunately i did not research this casino prior to using , if i had of then i would have stayed well clear, anyone else who requires help with making an official complaint here is my email, , i will help assist to make a complaint to the relevant gambling authority so we state the case and get places who operate like this stopped.

10 June 2024
Unprompted review
Rated 1 out of 5 stars

I played spinland with no problem till…

I played spinland with no problem till I won than my account was locked for no reason. First of all them said my birth date was 2024 why than would u take deposits. Customer services are rude and answer no questions. Than There said my address was wrong than email. THAN looked and verified all docs but still never unlocked account so I could withdrew winning. Now daily eccuses with no one able to help. Google should block this site as its a fake site OK by Google

25 May 2024
Unprompted review
Rated 1 out of 5 stars

Please please don't not use this site…

Please please don't not use this site or any other site involved with white hat
They're scammers that will block your account as soon as you try to withdraw any winnings
Then they attempt to take money from your bank account
Please don't use them

4 June 2024
Unprompted review
Rated 1 out of 5 stars

Same as other reviews no withdrawel…

Same as other reviews no withdrawel deposited then chat said my bank didn't accept the transfer after reading lots of reviews this is the done thing for the company holds onto winnings stay well clear as I will be.

29 May 2024
Unprompted review
Rated 1 out of 5 stars

Spinland Casino presents itself as a…


Spinland Casino presents itself as a reputable and trustworthy online gaming platform, but my experience, along with those of many others, suggests otherwise. After spending a significant amount of money on the platform, I was shocked to find my account blocked without any clear justification, and my winnings withheld.

My initial experience with Spinland was positive; the site offers an impressive array of games and seemingly generous bonuses. However, trouble began when I attempted to withdraw my earnings (3k). Despite following all procedures and providing the necessary identification documents, my withdrawal requests were either ignored or rejected without proper explanation.

To my dismay, I discovered that I am not alone in this predicament. Numerous reviews from other users detail similar experiences of accounts being arbitrarily blocked and winnings being withheld. These accounts suggest a disturbing pattern: Spinland appears to be systematically preventing legitimate withdrawals and blocking accounts without due cause.

Adding to the frustration, Spinland seems to employ fake positive reviews to overshadow the genuine complaints from dissatisfied customers. This manipulation of reviews is misleading and raises serious concerns about the integrity of the casino.

As a registered casino, Spinland has a responsibility to maintain transparency and fair play. However, their actions suggest otherwise. Blocking accounts and withholding funds undermine customer trust and question the legitimacy of their operations.

In conclusion, while Spinland Casino might seem attractive at first glance, my experience and those of many others serve as a cautionary tale. Be wary of investing your time and money in this platform. Their practices are far from the integrity one would expect from a registered and supposedly reputable casino.

29 May 2024
Unprompted review
Rated 1 out of 5 stars

Withheld winnings

6 weeks and counting now, still won't give me my winnings. They keep asking g for proof of cards that are cancelled, so give proof from bank and they ask for a different deleted card, and now they have blocked my account. Absolutely fraudsters.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THIS CASINO AT ALL COSTS!!!

AVOID THIS CASINO AT ALL COSTS!!!
I made a deposit of 200 euros and asked the customer service where my money is. They just said “we will inform you by email” and then just cut me off!! My money is still gone. They just stole it. PLEASE DO NOT USE THIS CASINO

22 April 2024
Unprompted review
Rated 2 out of 5 stars

The site is strange

The site is strange, I just bought 5 £20 bonuses on a game and in every single bonus I didn’t even hit one connect? The scripts are different to all other sights most of the bonus’s don’t pay anywhere near money back or if they do they pay decent as I’ve had a few good wins but the site is not good at all, and you can only make 1 withdrawal at a time until it has been processed then you can make another but that’s between 7-21 working days.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

I won £3000 and still not given me my…

I won £3000 and still not given me my withdrawal. I have sent all relevant documents and they continue to come back with exscuses. I am so angry. They then say 48 hours they have to review documents so of course that starts again if they ask for something else.
Terrible terrible site. Avoid

11 March 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!!

I deposited £20 and it didn’t go through. I didn’t receive the credit and they still took it from my bank. Spoke to them and they wanted a million documents to prove they took my money. Took it as a loss closed my account and leaving a review

3 March 2024
Unprompted review

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