Spinginie has a huge variety of games to choose from , the site is easy to navigate , fast payments , great customer services with friendly people to help if you need it. Great connectivity where game... See more
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Waged £20, which inturn enabled the 120 free spins on a slot game. I ended up winning £10.80, which was added as an active bonus. I then switched games thinking I would have been using my dep... See more
This casino is nothing special. You'll win some and you'll lose some just like anywhere else. Total deposited £1300, total withdrawn £1400. Features do come, you will see a lot of bad ones before... See more
Company replied
I really enjoy logging in and playing when i have some free time.i have won a great jackpot years ago and it paid for me to go to jamacia with my partner.
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Company details
About SpinGenie
Written by the company
SOMETHING TO GET YOU STARTED
At Spin Genie, there's always something around the corner. Whether you're looking for extra spins, bonus funds or rewards that keep on giving, our welcome offers are designed to help you discover more of the fun from the very first deposit.
DEPOSIT BONUS + FREE SPINS
Turn your first deposit into something special with a combination of bonus funds and free spins. It's the perfect way to explore new games, discover fun features and get your Spin Genie adventure off to a flying start.
PLAY NOW
OR
FREE SPINS WELCOME OFFER
Want to jump straight into the fun? Choose a welcome offer packed with free spins on popular slot games and discover why so many players love Spin Genie.
PLAY NOW
OR
FREE SPINS FOR A YEAR
The entertainment doesn't stop after your first visit. Selected welcome offers can unlock free spins every week for an entire year, giving you even more chances to discover new favourites and enjoy the fun for longer.
PLAY NOW
THE MAGIC CONTINUES
The fun doesn't stop after your welcome offer. Spin Genie is packed with magical features, promotions and rewarding experiences designed to keep every visit fresh and entertaining.
DAILY PICKS
Looking for something new? Daily Picks brings together exclusive promotions, free spins, cash prizes and special offers in one easy-to-find place. With fresh opportunities appearing every day, there's always something magical waiting to be discovered.
DISCOVER DAILY PICKSDAILY SLOT TOURNAMENTS
Take on fellow players in daily slot tournaments and see if you have what it takes to climb the leaderboard. From freerolls to buy-in events, there are plenty of chances to compete for fun prizes every day.
PLAY TOURNAMENTSPRIZE TWISTER
Every spin is a winner with Prize Twister. Make an eligible deposit and unlock a guaranteed reward, with prizes ranging from free spins and bonuses to cash rewards and the chance to land a huge jackpot prize.
TWIST WITH USRELOAD BONUSES
The fun keeps sparkling for our loyal players. Keep an eye out for regular reload bonuses featuring free spins, bonus funds and enjoyable rewards designed to make every deposit even more rewarding.
DISCOVER MOREDISCOVER ONLINE SLOTS
Spin Genie is home to thousands of online slot games, from classic favourites to new releases, feature-packed adventures and jackpot titles. Whether you enjoy simple fruit machines, modern video slots or games with free spins, multipliers and bonus rounds, there is always something new to explore.
PLAY REAL MONEY ONLINE SLOTS
Discover a wide range of real money online slots at Spin Genie, from classic favourites to modern video slots packed with entertaining themes, bonus features and free spins rounds.
START SPINNINGMEGAWAYS SLOTS
Looking for slots with extra variety? Megaways games use changing reel layouts to create thousands of possible ways to win on every spin. Explore magical Megaways titles packed with cascading reels, bonus features and exciting gameplay twists.
TRY MEGAWAYSPROGRESSIVE JACKPOT SLOTS
Explore progressive jackpot slots at Spin Genie, where prize pools can increase over time as more people play eligible games. Browse a range of jackpot slot titles and enjoy simple, entertaining gameplay with clear game information.
EXPLORE JACKPOT SLOTSPLAY SAFELY. PLAY SMART.
KEEP THE MAGIC FUN
At Spin Genie, we want gaming to remain entertaining, enjoyable and always in your control. That's why we provide a range of safer gambling tools and support services designed to help you play responsibly.
Deposit Limits
Set daily, weekly or monthly limits to help manage your spending.
Reality Checks
Receive reminders about how long you've been playing.
Time-Outs & Self-Exclusion
Take a short break or longer time away whenever you need it.
SafeMate
Track your activity, playing time and spending habits with easy-to-understand insights.
Support Resources
Access support from trusted organisations including GamCare, GambleAware and the National Gambling Helpline.
Gaming should always be fun. If it ever feels like more than that, help and support are always available.
PAYMENT OPTIONS AT SPIN GENIE
Written by the company
- SIMPLE, SAFE AND A LITTLE BIT MAGICAL
- At Spin Genie, we believe managing your money should be just as easy as finding your next favourite game. That's why we offer a range of trusted payment methods designed to make deposits and withdrawals quick, secure and hassle-free. Whether you're making your first deposit or cashing out your latest winnings, you can enjoy a smooth experience backed by industry-leading security and reliable payment providers. Most deposits are processed instantly, while withdrawals are typically completed within 1–3 business days depending on your payment provider.
DOWNLOAD THE SPIN GENIE APP
TAKE THE FUN WITH YOU
Enjoy all your favourite games, promotions and special moments wherever you are with the Spin Genie app.
Quick and Easy Access
Launch your favourite games in seconds and enjoy a seamless mobile experience.
Exclusive Mobile Promotions
Unlock app-exclusive rewards, promotions and delightful surprises.
Safe and Secure Play
Play confidently with secure payments, protected transactions and trusted gaming technology.
Whether you're spinning at home or on the go, the entertainment is always just a tap away.
Contact info
United Kingdom
- contact@spingenie.com
- www.spingenie.com
READY TO SPIN?
You should know
3.1
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from SpinGenie
Hey Emma,
Thank you for sharing your feedback with us. We are sorry to hear that you feel disappointed with your experience.
Please note that all games operate using certified Random Number Generators (RNG), meaning all outcomes are completely random and based on chance and luck. Results are not controlled or manipulated.
We understand that losing sessions can be frustrating, and we appreciate you taking the time to share your concerns with us.
The Spin Genie Team
One of the worst sites
One of the worst sites! Constantly having to log in twice to even access my account. Signed up for the bonuses and wasn't awarded it, when I tried to email they kept saying to email off the registered email. I sent screenshots of emails they have sent to me on the very same email I was emailing them from. Clearly a scam site. Rubbish wins and minimum withdrawal is £20 despite the minimum deposit amount being £10. Find a legit site instead and don't waste your money here!
7 May 2026
Unprompted review
Reply from SpinGenie
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that your experience has not met your expectations.
Regarding the login issue, if you are repeatedly being asked to log in twice, we would kindly ask that you provide a video recording of the issue occurring so our technical team can investigate this further.
With regard to the bonus, if it was not applied to your account there will have been a specific reason for this based on the promotional terms or account status. Our support team would be happy to review this with you in more detail.
In relation to the email verification concern, if you were advised that the email used did not match the registered account email, this would have been based on the information visible on the account at the time of contact.
We would also like to clarify that withdrawal minimums are clearly outlined within our policies and terms. However, if you wish to withdraw an amount below the standard minimum threshold, you may contact Customer Support directly and the team can assist further where applicable.
We appreciate your feedback and take all comments seriously as we continue working to improve our services.
The Spin Genie Team
Great games really easy to Join,no big…
Great games really easy to Join,no big wins as yet but I feel comfortable on the site and hoping for one soon
..very enjoyable experience.. thank you spin genie
6 May 2026
Reply from SpinGenie
Hey Sandra,
Thank you for your lovely feedback. We are delighted to hear that you found the site easy to join and that you are enjoying the games and overall experience with us.
It is great to know that you feel comfortable on the platform, and we truly appreciate your positive attitude. We hope your lucky win is just around the corner and that you continue to have lots of fun playing with us.
Thank you again for your support and kind words.
The Spin Genie Team
I'm giving a 5⭐️ rating because I had a…
I'm giving a 5⭐️ rating because I had a lot of fun discovering other games, other than the bog standard games. The welcome offer was excellent and I actually won money from the free spins. Check it out for yourself and you'll know what I'm talking about.
5 May 2026
Reply from SpinGenie
Hey Colin,
Thank you so much for your fantastic review and 5-star rating. We are delighted to hear that you enjoyed exploring the variety of games available and that the welcome offer added positively to your experience.
It is especially great to know that you were able to win from the free spins and had fun trying something different from the usual games. Feedback like yours truly means a lot to us.
We really appreciate your support and recommendation, and we hope you continue to enjoy many more exciting experiences with us.
The Spin Genie Team
Best site I have been on
What can I say, easy withdrawal and no issues. Played a number of casinos but this one has been the best
3 May 2026
Reply from SpinGenie
Hey Janet,
Thank you so much for your wonderful feedback. We are thrilled to hear that you have had such a positive experience with us and that you found the withdrawals smooth and hassle-free.
It means a lot to know that, after trying a number of casinos, you consider us the best. Your support and kind words are truly appreciated by the whole team. ✌️
We hope you continue to enjoy your experience and wish you plenty of fun ahead.
The Spin Genie Team
A very bad experienceexperience
This was a terrible experience. I didn't receive the welcome bonus after paying and placing my bet. I will never place bets on this website again.
3 May 2026
Reply from SpinGenie
Hi Yee ming,
Thank you for your feedback, and we’re sorry to hear about your experience.
After reviewing your account, we can confirm that the welcome package is available for first-time deposits only. Our records show that you opted to participate in a different promotion instead, which provided a Prize Twister. This offer was successfully credited to your account, and you were able to use it and receive the corresponding reward.
Please note that selecting an alternative promotion replaces the standard welcome package, which is why the original offer was no longer available.
You are welcome to explore and claim any other available offers within your account. There are plenty of offers in your daily picks with various rewards tailored to your liking!
The Spin Genie Team
Good selection of games I had a ten…
Good selection of games I had a ten pound bonus but only one once on a game , don’t think I’ll be playing on this site again .
2 May 2026
Reply from SpinGenie
Hi Sarah,
Thank you for your feedback.
We’re glad to hear that you enjoyed the selection of games, though we’re sorry that your overall experience did not meet your expectations. Please note that all games operate using Random Number Generator (RNG) technology, meaning outcomes are entirely random and based on luck, so results can vary from session to session.
We understand how this can feel disappointing, and we appreciate you taking the time to share your thoughts.
The Spin Genie Team
Reply from SpinGenie
Hi Taylor,
We're happy you found our promotions appealing! Thank you for your positive feedback; we appreciate it greatly.
The Spin Genie Team
Misleading wagering
Misleading wagering. Uses your real money before any bonus winnings which means you cant withdraw. Minimum withdrawal is £20. Worst provider ever. Scammers
2 May 2026
Reply from SpinGenie
Hi Lee,
Thank you for your feedback. We’re sorry to hear that you feel this way about your experience.
We would like to clarify how the balance system works. When both real and bonus funds are present, gameplay always uses the real balance first. The bonus balance then acts as a secondary opportunity to continue playing once the real funds are used.
If you win using your real balance and wish to withdraw, the active bonus must be cancelled first. However, if you continue playing with the bonus balance, wagering requirements will apply. Once these requirements are fully completed, any remaining bonus funds are converted into withdrawable real balance.
Regarding withdrawals, the standard minimum amount is £20. If your balance is below this threshold, you may contact Customer Support to request a refund, and they will assist you accordingly. Our contact details are live chat or email (contact@spingenie.com).
We want to reassure you that we operate as a fully licensed platform, and all terms, including wagering requirements, are applied in line with our policies.
The Spin Genie Team
Made me feel a beggar
Joined via a wowcher code but didn't get the promotion, found in my spam with zero explanation just a 'manager decision' that im not allowed bonuses even though I deposited £20.. made me feel like a beggar over £20 don't bother
1 May 2026
Unprompted review
Reply from SpinGenie
Hi Stacey,
Thank you for your feedback, and we’re sorry to hear about how this situation made you feel.
Please note that, in some cases, accounts may be restricted from receiving promotional offers in line with our policies. This decision is applied at the point of registration, and an email notification is sent immediately to inform customers of this status before any deposits are made.
We understand that this may be disappointing, especially when expecting a specific promotion, and we appreciate you sharing your experience with us.
The Spin Genie Team
Poor gaming experience
Poor gaming experience, difficulty in basics like depositing and need to upload picture of card if wanting to deposit more than £15!!
1 May 2026
Reply from SpinGenie
Hi Kalel,
Thank you for your feedback. We’re sorry to hear that your experience has not met your expectations.
Our platform is designed to be as user-friendly as possible, including the deposit process. Regarding card verification, please note that you have not yet reached the required threshold for this to become mandatory, meaning it is currently optional in your case.
However, as part of our security and regulatory requirements, card verification may be requested at a later stage if this remains your chosen payment method. This is a standard procedure to ensure the safety and integrity of all transactions.
We appreciate your comments and will take your feedback into consideration.
The Spin Genie Team
Wish I’d read the reviews 1st
Wish I’d read the reviews 1st! Lost all my deposit in record time :( then read the reviews….. DONT PUT ANY MONEY IN THIS SITE !!!!!!!! Scan site
29 April 2026
Unprompted review
Reply from SpinGenie
Hi there,
Thank you for your feedback.
We’re sorry to hear about your experience. Please note that all game outcomes are determined by a Random Number Generator (RNG), meaning results are completely random and based on luck. This can sometimes result in losses occurring quickly, although this is not indicative of unfair gameplay.
The Spin Genie Team
Choice of games easy to deposit
Choice of games easy to deposit. Quick withdrawal. Excellent customer service.
22 April 2026
Reply from SpinGenie
Hey Janet,
Thank you for your kind feedback.
We’re pleased to hear that you are enjoying the variety of games, as well as the ease of deposits and quick withdrawals. It’s also great to know that our customer service has met your expectations. 🙏
We truly appreciate you taking the time to share your experience.
The Spin Genie Team
Reply from SpinGenie
Hi there,
Thank you for your feedback.
We’re sorry to hear that your experience has been disappointing. Please note that all games operate using certified Random Number Generator (RNG) systems, meaning outcomes are completely random and based on luck.
As a result, there is no guarantee of winning, and experiences may vary from one session to another.
If you have any specific concerns about a particular game or experience, please feel free to share more details and we will be happy to review this further for you.
The Spin Genie Team
Reply from SpinGenie
Hey Melanie,
We're happy to hear that you found it easy to use and enjoyed the bonuses. Thank you for your positive feedback! 🤘
The Spin Genie Team
Can never win anything
20 April 2026
Reply from SpinGenie
Hey Jamie,
Thank you for your review.
We understand that it can be frustrating when results do not go your way. Please note that all games operate using certified Random Number Generator (RNG) systems, meaning outcomes are completely random and based on luck.
As such, winning cannot be guaranteed and may vary from one session to another.
If you have any specific concerns about a particular game, feel free to let us know and we will be happy to review it further for you.
The Spin Genie Team
Not best pleased its been a while since…
Not best pleased its been a while since I deposited until recently and now I remember why,
Never seem to get a win
24 April 2026
Reply from SpinGenie
Hey Alex,
Thank you for your review.
We are sorry to hear that you feel this way about your recent experience. Please note that all games operate using certified Random Number Generator (RNG) systems, meaning that results are entirely based on chance and cannot be influenced.
We understand that it can be frustrating when wins do not come as expected, especially after returning to play. However, outcomes can vary, and there is no guarantee of winning results.
If you have any specific concerns or would like us to review your gameplay, please feel free to let us know.
The Spin Genie Team
Reply from SpinGenie
Hi Lorni,
Thank you very much for your kind words and for your 5-star review! We’re delighted to hear that you had a great experience.
Your feedback is truly appreciated, and we look forward to continuing to provide you with an enjoyable experience.
The Spin Genie Team
Reply from SpinGenie
Hi there,
Thank you for your feedback!
We’re really pleased to hear that you’re enjoying the games. We appreciate you taking the time to share your experience with us. ✌️
The Spin Genie Team
After creating my account it wouldn’t…
After creating my account it wouldn’t let me make a deposit. It says that I had a restricted account I spoke to chat and they told me that i needed to upload documents yet when I went to the section to upload it says that all my details are up to date.
19 April 2026
Reply from SpinGenie
Hey John,
Thank you for your review.
We are truly sorry for the inconvenience you experienced when trying to make a deposit after creating your account. We understand how frustrating it must be to encounter a restriction, especially when you were advised to upload documents but then found your account showing that your details were already up to date.
After reviewing your case, we have escalated it to our verification department for a full investigation. They will carefully check your account status and the verification requirements to determine why this mismatch has occurred and ensure it is resolved as quickly as possible.
Once the review has been completed, you will receive a direct update with the outcome and the next steps required, if any.
We sincerely appreciate your patience and understanding while this matter is being looked into, and we apologise for any disruption this has caused to your experience.
The Spin Genie Team
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