Spin CDs 

As other reviewers have stated, please stay well clear of this company. I placed an order months ago that was cited as being in stock. No dispatch notification came. I waited so long I demanded a refund. I eventually got a response stating they were waiting on suppliers. By that time I had found the items elsewhere so demanded a refund. They completely ignored this as they did most of my correspondence. I then get a shipment e-mail yet still no items whatsoever. Still waiting a month after., I am going to report this company to Trading Standards as it also does nothing to help support local or independent record retailers, through its appalling service

Avoid this company at all costs!!! They take your money and do not give you your item even though there website states in stock and shipped within 24hrs. First told awaiting stock from USA then a few weeks later told there was an issue with a European supplier??? Avoid Avoid Avoid!!

They used to be fantastic for over 10 years.Unfortunately they have to compete with the likes of Amazon and there's only going to be one winner there.I had 7 orders on the go but never received a thing.Took me 8 e mails and various phone conversations to eventually get a refund.There is no way they have the stock they advertise it's just not realistic.Sadly I can't see them staying in business much longer.Shame.

Used to be a great little company. For the last 12 months they’ve been disgraceful. Money taken, nothing delivered. Contacted my bank, got a refund, but not from the company, unfortunately from the bank as you’re covered on purchases. As people have said below, daily offers of 20% discount, but 20% off invisible goods isn’t much of a deal.
Use them at your peril. Better still, DO NOT USE THEM and put the thieves out of business

I ordered the Dylan Gospel Years box set on Dec 3rd and SPIN didn’t deliver it.
I e-mailed, and they promised delivery for Christmas. It didn’t arrive.
I e-mailed again on Jan 2nd was promised delivery in the ‘next few days’. Well, it’s now almost 4 weeks later – and guess what? No CD’s!

So, they’ve had over £100 of my money for nearing 2 months, have not responded to my latest e-mail and I’ve had nothing but disappointment and empty promises.

Believe the appalling reviews and avoid SPIN CD's.

Constant 20% discount codes being offered for limited time, usually 3 or 4 days, when that one runs out another one appears offering 20% discount yet again. This has been happening for over a month now.....they hardly have anything in stock even though they say on each item ...usually despatched in 24 hours !
Had to get refunds going back to October for items ordered but not sent, they take your money straightaway when ordering but you wait for months but nothing arrives, orders shown as processing .....

I will never use this site again !

Same happened to me, how many folks do they have to catch before something is done?
I recommend logging your problems on the BBC Watchdog site. There a a form. Or you can email them.. Easy to do, let's get someone down there to investigate

They took my money,now Im waiting.emailed numerous times..no response.Looks like I've been ripped off. Reading all the other comments I know I've been ripped off. Time to call the police.

Took my money. Never shipped my item and do not reply to inquiries. It's been eight months at the time of writing since the order was placed. So I basically just gave them money for no reason. Do NOT order from Spin Cds.

Avoid this company at all costs. As all the other reviews have said, they take your money and then don’t dispatch the goods. They are impossible to get hold of and take ages to reply to emails. They also deleted my online account so I couldn’t see my order.
I bombarded them with emails asking for a refund and when I threatened to contact my bank they eventually gave me my money back.
My advice if you’re in the same situation is to just be really annoying and keep on at them till you get your money back.

Avoid at all costs. Still waiting for an order placed in August. Am going to contact my credit card company. If that fails then small claims court.

Like all the other reviewers, I can only say DO NOT BUY FROM THIS COMPANY. I had three items on order, all using the discount codes they have been sending out by email. I did speak manage to speak to someone twice prior to Christmas and had one email response. I was told that the items were being sourced from European wholesalers so that competetive prices could be offered. However I have found that prices in Europe tend to be higher than what can be achieved in the UK. As other reviews show, basically these guys, once a reputable company, are operating beyond their means. I have gone through my bank and have received a full refund within a week. If you have paid by debit/credit card, you are covered and you WILL receive a full refund. If you want to make a complaint, try tradingstandards at newcastle.gov.uk. Or you can report by searching for actionfraud.

I’ve placed 2 order with Spin. First one after lots of phoning got through and they didn’t have stock despite saying it was in stock online, so they gave me a refund.

Second one was using 20% Christmas discount for a vinyl box set that stated usually dispatched with 24 hours. Took my money (£160), nothing got sent. Didn’t answer email queries of phone calls. It’s no over a month later and I’m getting my credit card company to deal with it.

They shouldn’t be in business any more.

As with all the other reviews, don't buy anything from Spin CDs. I have orders going back months and have sent countless emails asking what is happening, asking for a refund etc and I haven't had any reply. Truly shocking behaviour, I'll have to go through my card provider to get my money back. Isn't it time for the Police and Trading Standards to become involved?
Don't let it happen to you, follow Ian Hunter's advice, "Once bitten, Twice Shy".

Sadly the same has happened to me - SpinCDs seems to be a total scum right now, although they did run a legitimate business years ago.

HOWEVER - I did get my money back relatively fast. I ordered the Johnny Cash's Unearthed vinyl set in the beginning of November, we all know what happens afterwards, but I started bombarding them with e-mails on a weekly basis threatening to commence the chargeback procedure with my bank. Got maybe one or two responses, but after I finally DID contact my bank and started the chargeback procedure, they almost immediately returned my money.

My bank was kind enough to inform me, that Spin CDs' bank is Barclaycard International Payments Limited. I am not English, nor is English my native language, but I am strongly considering somehow contacting Barclaycard to warn them against such an "honorable" client as Spin... maybe there would be more people willing to do so hmm? The more of us, the better result we may have. They MUST be taken down one way or another. I still receive the 15%/20% discount coupons from them every couple days, a WONDERFUL way to steal even more of the people's money...

Avoid like the plague. I ordered an album on 1st Dec 17, they took the money straight away and sent me a confirmation email - ok. Thats the last time they bothered to contact me. Its the 3rd Jan 18 today and I have received nothing from them. I have emailed and called them several times. They said it was in stock and would be posted before Xmas. Obviously nothing arrived and I called them again between Xmas and New Year to be told it was going out second class post that week. To date nothing has arrived. Its a total shambles......my advice is to spend your money elsewhere.

Dreadful service. Preordered an item in September and then it wasn’t in stock on release date! Ended up asking for a refund, would never use them again. As pointed out by others, they used to be good but have gone completely to pot.

Been waiting for CD since 3 November 2017, sent three e-mails requesting information as yet no reply, phone constantly engaged. Very poor service. I have used them before without any problems so not sure what's happening now. George

Finally received goods 3 months after original order date.
Took 4 phone calls and an email to resolve. Different stories every time I phoned. Just glad to have received item. Will never use this company again.

Do NOT buy anything from this bunch of thieves. They'll take your money and you won't receive your goods. I have reported them to Trading Standards but really, the police should be involved.

You have been warned.