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SPF Private Clients Reviews 

1,809
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and approachable, ensuring that every interaction remains pleasant. People deeply appreciate the clear and friendly communication, noting that advisors always take ample time to explain complex financial options thoroughly. Consumers consistently point out the remarkably smooth and efficient service, which successfully removes unnecessary stress from home-buying journeys. Reviewers also value the rapid response times and consistent status updates, making them feel completely safe and well supported from start to finish. Many individuals state they would eagerly use these reliable services again for future property needs.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their exceptional knowledge, responsiveness, and... See more

Service

Clients share positive opinions on service, frequently describing their experiences as efficient,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that staff are extremely fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a smooth, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t quite explain how amazing our team at SPF have been. Our case was a particularly complicated one, with staircasing + living abroad + adding a spouse + more complexities along the way, but they... See more

Company replied

Rated 5 out of 5 stars

Fantastic firm. A great understanding of our needs and financial situation, with well explained advice and guidance. We were so pleased we went back to SPF for our remortgage, in particular to Matthew... See more

Company replied

Rated 5 out of 5 stars

From first call on 5th May to funding on 2nd June refinance of our BTL could not have been more straightforward. Luke Thorne was excellent- understood exactly what we needed and found the right mortga... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend SPF - and specifically Kane Daniel - more. Having had some pretty poor experiences dealing with mortgage brokers in the past, I have nothing but great things to say about this par... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Insurance Broker

Written by the company

SPF Private Clients were established as Savills Private Finance in May 1997. Originally launching as the exclusive financial services arm of Savills plc, the Company rapidly grew into one of the market leaders in UK financial services. In 2011, following a management buy-out, the company changed to SPF Private Clients (SPF). Since then the company has grown and diversified into a national brokerage employing over 200 people, with offices in multiple locations across the UK, Channel Islands, and internationally in Hong Kong, Singapore and Dubai. Our diverse expert teams offer a trusted service across mortgages, insurance, protection, commercial finance and financial planning. In August 2022 we became part of the Howden group of companies, a leading global insurance company operating in 100+ countries.


Contact info

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Speak to one of our expert advisers

Discuss your mortgage or insurance and protection requirements.

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,809)

327 reviews in the last 12 months

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Rated 5 out of 5 stars

Ollie Price looked after us for our…

Ollie Price looked after us for our life insurances. His services were invaluable, looking after us throughout, couldn’t recommend him enough. Invaluable in a stressful time such as buying first home.

4 February 2026
Unprompted review
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ollie.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

My remortgage with Aaron was…

My remortgage with Aaron was outstanding. The communications and efficiency of the products available to me for this process was excellent.

I would highly recommend SPF for the smooth arrangement of this and professionalism throughout.

I will definitely be using SPF for my next remortgage.

Keep up the great work!

9 January 2026
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Aaron.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Highly recommend Cristiana

We were very pleased with the service provided by Cristiana Zsigmond, she was extremely diligent and we felt in very good hands throughout. We’re glad she was recommended to us and will definitely be sticking with her when we next need to look at our mortgage options.

3 February 2026
Unprompted review
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Great advice and product knowledge.

The team were excellent, and managed to get what could be regarded as a complicated remortgage completed seamlessly. Highly recommend.

3 February 2026
Unprompted review
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Positive Experience

We dealt with Cristiana Zsigmond and she went over and above for us - giving many different options and worked long hours to get our mortgage sorted for us. Nothing was too much trouble and we really appreciate her guidance and assistance.

21 January 2026
Unprompted review
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

SPF are a very professional

SPF are a very professional , knowledgeable and helpful outfit. They found me a great result and I would highly recommend them . A pleasure to do business with.

2 February 2026
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Very trustworthy

Amazing customer service, they went above and beyond

7 July 2025
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

I’ve been a client using SPF’s services…

I’ve been a client using SPF’s services on the mortgage as well as health insurance side since 2020. On the mortgage side, Daniel Munoz has helped me twice and been helpful in reaching a good outcome on a small property I own. On the health insurance side, Adam Blake and Ruby Kimble have been helpful twice as well, most recently helping me in what can be a stressful and drawn out process with the healthcare insurance provider. Their persistence and help was much appreciated and I continue to recommend SPF on both sides!

30 January 2026
Unprompted review
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Daniel, Adam and Ruby.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Consistently excellent service every time

Consistently excellent and personal service over several years. SPF have assisted us with both mortgages for main and rental properties, as well as insurance. Friendly, efficient, accurate and responsive in all communications, and have made these processes very easy. Highly recommended.

7 January 2026
Unprompted review
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

I honestly couldn’t be happier with the…

I honestly couldn’t be happier with the service I received from my SPF. From the very beginning, the team were incredibly friendly, approachable, and always quick to respond to any questions I had.
Their professionalism stood out at every stage, and they made what can be a stressful process feel smooth and reassuring. I always felt supported and well looked after.
I would highly recommend them to anyone looking for a trustworthy, knowledgeable, and genuinely supportive mortgage advisor — I wouldn’t hesitate to use them again!

28 January 2026
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Quick to respond and able to get a better rate during the process

My contacts at SPF were quick to respond and supported us through our first remortgage - which came with a number of questions.
Having got a favorable rate secured and agreed, following the Bank of England's decision to lower interest rates in December, SPF were able to go back to the lender and negotiate a lower rate for our fixed period and get everything updated before the fixed term end - very happy with their service

2 January 2026
Unprompted review
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Excellent service

Excellent service

20 January 2026
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Help for mortgage

Tks to Brandon & Kitt for their assistance and thoughtful service.

27 January 2026
Unprompted review
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Brandon and Kitt.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Lewis made the whole process very easy

Lewis made the whole process very easy, we completed earlier than expected. He kept us informed throughout and ensured the bank and solicitors were moving at pace. Great service.

25 January 2026
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Lewis.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

First class

As ever, first class customer service and advice throughout. The team are responsive, reliable and take away a great deal of stress in mortgage and insurance arrangements.

21 January 2026
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Jack is brilliant

Jack is brilliant, we always know we are getting the best advice and support.

15 January 2026
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Jack.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

I had the best experience with everyone…

I had the best experience with everyone at SPF mainly Ben and Mia who was dealing with my file they were professional and informative. I would highly recommend.

14 January 2026
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ben and Mia.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Our review

Our case handler (Pierre Blampied) did a great job assisting us with our mortgage and was always very responsive to our requests.

12 January 2026
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Pierre.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Great service by Chris

Great service by Chris, understands very quickly what you need and comes up with excellent solutions. Could not rate him more highly and have recommended him to numerous friends.

9 January 2026
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Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Chris.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Rated 5 out of 5 stars

Very good service

I had a first time experience taking a bridging loan and I am extremely pleased with the service provided. I was assisted by Frank who earned my trust from the first call. Communication was excellent throughout, and every step of the process was clearly explained. All my questions were answered with patience and reassurance, which made the whole experience stress-free. From application to funds release took just 4 days, which genuinely exceeded my expectations. I am pleasantly surprised by how smooth and efficient everything was and, from my experience, I would highly recommend SPF.

20 January 2026
Unprompted review
SPF Private Clients logo

Reply from SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Frank.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

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