Speedwell Pharmacy Reviews 

15
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.2

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(15)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an emergency prescription and in…

I had an emergency prescription and in Plymouth it is very hard to find a pharmacy that is open at 7pm on a Friday night I arrived in the car park outside speedwells pharmacy in Estover Plymouth and asked a lady called Darwal in the car park where there was a pharmacy open and it was my good fortune that she was one of the pharmacy staff and she kindly walked me back to her pharmacy that had just closed and she asked her boss if he could process my prescription and he said of course.
Both members of this business should be highly appreciated because they are extremely professional and very very kind.
Thank you both for helping me in my hour of need. You are absolutely the best example of how to run a business.
Kindest regards to you both.
Martin Harrison.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

I have been very happy with the service…

I have been very happy with the service at Speedwell Pharmacy in Apsley. The team are always professional, kind and willing to answer any questions about my medicines. Their location on the ground floor of Lincoln House Surgery is extremely convenient, and it is great that they are open seven days a week from morning until late evening, which makes collecting prescriptions after work much easier.

1 January 2026
Unprompted review
Rated 2 out of 5 stars

Dishonest upsale

I made an appointment over the phone for a consultation with a pharmacist as requested by my doctors surgery for a UTI, under the pharmacy first scheme.
When I got there I was told I had to buy a £7.00 UTI test over the counter, which would need to test positive before anyone would see me.
Test was positive and so she allowed me to see a pharmacist. The pharmacist was a locum and was amazing - however she told me I did not need to purchase a test, and that under the pharmacy first scheme a pharmacist will see a patient experiencing symptoms.
I complained at the desk and got my money back. They have the UTI tests right at the payment till, so I feel they may be doing this to other people. Its really dishonest and sneaky. People in need may have walked away in pain, if they could not afford the £7.00 test.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Speedwell pharmacy

Sharon and the team are very helpful in sorting out my fathers medicines. They are very professional but also kind and considerate.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Sharon and her team are fantastic. Delivered on time every week driver always happy.sharon herself is excellent nothing was ever to much trouble sorry to be leaving as I am moving

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Covid Vaccinations

Both my daughter and I had our Covid Vaccinations this week with Jackie the nurse. Excellent service once the pharmacy was opened albeit somewhat late. No after effects for either of us and I would recommend this service.
Thank you.

7 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service as always. Really helpful text to advise meds ready to collect, lovely friendly efficient staff in the pharmacy. Never had any cause for complaint.

17 May 2023
Unprompted review
Rated 1 out of 5 stars

Nasty to customers

If you look below you will see my original review of 5 months ago, glowing. However now I have seen the truth! I contacted them to find out why my prescription had not been delivered and I spoke to Lucy who frankly should not be working in health care due to the shocking way she treats people. I went to see the manager and it was clear that he was not taking in what I was saying and when you consider I am the third person to post a review raising concerns about how customers are treated on another platform, I think it fair to say staff are following the management lead. Please stay away from this place to avoid any unpleasant distress.

What a lovely surprise, phoned for a flu jab, told I could just drop in. Dropped in, quick effiencent and friendly. I have transferred my regular prescriptions as they will deliver. I thought Pharmacies like this were a thing of the past. Highly recommended.

14 April 2023
Unprompted review
Rated 2 out of 5 stars

Staff are friendly enough but it's not…

Estover Plymouth
Staff are friendly enough but it's not very professionally run .
Pharmacist wearing loads of chavy clothes , doesn't look very professional especially being a pharmacist. Staff don't look happy .
No notification for meds anymore 😕
Poorly handwritten price notices on shelves .
Miss Boots chemist

31 December 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look