Speedshift Logistics Reviews 

788
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly polite and helpful staff who make the entire booking and shipping process exceptionally smooth and easy. People also appreciate the prompt delivery times, highly efficient logistics, and very competitive pricing offered across all shipping services. Consumers consistently state how wonderfully straightforward it is to arrange transportation for various heavy items locally. Some reviewers were not happy with unexpected collection delays and communication problems experienced during their transactions. A few individuals noted rare instances where drivers arrived unprepared or internal coordination fell short of expectations.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting prompt pickups and helpful staff who make the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that items are consistently picked up and... See more

Price

Customers felt great satisfaction with the pricing, highlighting that it offers the best value for money and... See more

Staff

People report positive experiences with staff, frequently highlighting polite drivers and efficient customer... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting helpful phone support and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John who organises most of my pick ups and delivery’s for me is always extremely professional and polite on the phone, nothing is ever too much trouble for him. Who ever l talk to at speed shift i... See more

Rated 5 out of 5 stars

It's very rare in this mad world of logistics and make sure that promises are kept. After using countless courier companies who promise you that deadlines will be meet and consistently let y... See more

Rated 5 out of 5 stars

Great service provided by Speedshift. Booked in a collection over the Christmas holidays for January, was called first thing when reopened. Collected on the requested day and delivered quickly wi... See more

Rated 5 out of 5 stars

Easy booking process. Was able to accommodate our pick up and drop off instructions where others were not prepared. Picked up on time and delivered when expected. Excellent service all round


Company details

  1. Courier and Delivery Service

Written by the company

Speedshift Logistics Ltd are experienced logistics handlers for your pallet and parcel freight throughout the UK and Europe. For a free quotation, get in touch! We operate a Pallet Collection and Delivery service from anywhere in the UK and delivered all over the world from a top UK Pallet Courier company. If you require a more specialist freight delivery service, please contact us now. The networks that we use are formed from independent freight shipping operators around the world with unsurpassed local knowledge. All members belong to the Road Haulage association and abide by its terms. In total Speedshift has a fleet of over 7,000 vehicles at its disposal - probably unmatched by any single carrier delivering across Europe and the rest of the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

788 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(788)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Went out of there way to locate the person giving them the shipment. A quite delicate glass display cabinet arrived in perfect shape on its pallet. Booking process was very easy and the price was the best I could find.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

Outstanding service!! Couldn’t believe how good Speedshift are, never had to arrange collection/delivery before and it was so straight forward I kept thinking I was doing something wrong. Especially when the price was generated, wow value for money an under statement. Fantastic start to finish and couldn’t recommend enough

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Service was good

Service was great, was kept informed and all went well. The problem, however, was that my item was slightly longer than one pallet and so was charged for two. But when the driver delivered the item, it was only on one pallet and not two. I questioned the driver who thought it odd to be charged for two as did I.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

After 2 failed attempts with a different pallet carrier (the yellow guys), I booked speedshift on a Thursday evening. I received a call the following morning from the very friendly staff at Speedshift outlining the details of the collection booked in for Monday. My colleague at the collection point received the same call. I was happy with the thoroughness of their process and the collection and delivery went as planned. Will definitely use again.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, really impressed with the communication and the speed of logistics, they answered all questions I required clarification on and a reasonable price. Would definitely recommend.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We had sold a large fuel boiler. We had to get it delivered from Wiltshire to Leeds .I had no idea where to begin ! I got a very reasonable quote from Speedshift. I was in contact with Evie, she was brilliant. Evie answered my many queries. The boiler was collected on Tuesday morning and delivered by Wednesday morning. Everyone I spoke to was so kind and helpful. I will happily recommend Speedshift 👍

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service provided by Speedshift.

Great service provided by Speedshift.
Booked in a collection over the Christmas holidays for January, was called first thing when reopened.
Collected on the requested day and delivered quickly with no issues.
Excellent customer service, provided tracking on request and very helpful over the phone.
Would highly recommend and will use again for any future pallet shipping.
Many Thanks!

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional and reliable

We have been using Speedshift for a number of years and they have never let us down. We regularly use their next day service, often booking collections on the same day, with pallets consistently arriving the following day as promised. To complement this reliability, they also offer very competitive pricing.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very competitive on price and good, regular comms. Speedshift are my go to logistics provider, regardless of volume or distance.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not use speedshift they are liers…

Do not use speedshift they are liers and thieves. Completely wasted my time after cancelling my order and not refunding me as they are restructuring there buisness it has been 3 months of promises and nothing has happened.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I rang this Company because I had been…let down by others.

I rang this Company because I had been let down by others. A lady called Laura answered the phone (no AI generated website or chatline manned by someone remote). Laura was fantastic. She took the details of my pallet and collection/delivery address. She allowed me to take out extra insurance (£5/kg to cover the real value of the goods) for just £3 extra. She and her colleagues even contacted the Vendor at the collection address to check that they could collect TODAY (for the price already quoted). If only all Companies could offer such an exceptional level of Customer Service. Thank you to Laura and thank you to Speedshift Pallet Delivery. I will definitely be recommending you to others.

14 November 2025
Unprompted review

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