Speedex Courier SA Reviews 

281
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, most reviewers were let down by their experience overall. Customers frequently report that packages are routinely lost, misdelivered to completely wrong addresses, or carelessly left in insecure outdoor locations without proper notice. Consumers express deep frustration over severe shipping delays, and many state that their ordered items arrive damaged or never show up at all. Some reviewers were not happy with the customer support team, noting that representatives are completely unresponsive, unhelpful, or entirely unavailable to resolve serious issues. People also mention that the provided tracking information is totally unreliable and continuously fails to offer accurate updates regarding package locations.

What people talk about most

Delivery service

Consumers find delivery service to be completely frustrating due to frequent misdeliveries, lost packages,... See more

Service

Customers felt deep dissatisfaction regarding the service, reporting unreturned phone calls, unjustified... See more

Customer service

Clients share negative opinions on customer service, expressing deep frustration over unreachable support... See more

Order

Users describe negative interactions with order fulfillment, highlighting severe delivery delays and packages... See more

Location

Reviewers highlight negative aspects of location, frequently reporting that parcels remain stuck at distant... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The worst company that exists. They lie that the courier came and couldn’t find you. Then you can’t contact anyone by phone because no one answers, and in the end they decide on their own to place the... See more

Rated 1 out of 5 stars

First off there has been several times my package was delivered to the wrong address...Secondly, I believe the courier stole my package the last time...Package said it was delivered at front door, th... See more

Rated 1 out of 5 stars

One of the worst experience ever! It keeps giving misleading information. It said that my parcel was supposed to be delivered 3 days ago and now they dont even reply to my messages. There is a chat bo... See more

Rated 1 out of 5 stars

Driver claimed to have left delivery with permission (left a fraudulent text with the phone number cut off from someone else granting permission to leave boxes outside the apartment building— I never... See more


1.1

Bad

TrustScore 1 out of 5

281 reviews

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No history of asking for reviews

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1.1

All reviews

(281)

68 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAMMED

I was supposed to receive my package Sunday and that same day they said my package is “missing”. This “company” is a scam. Never again will I wanna see that my package is getting shipped through these scammers.

29 June 2023
Unprompted review
Rated 1 out of 5 stars

These guys actually changed my address…

These guys actually changed my address from what I wrote, and as a result, failed to deliver the package due to their own mix up. The curier rang 1 time, and when I called them back a minute later he was unreachable.

Over the phone, 2 times I told them the right address (which was the address as listed when making my order) and still they didn't manage to send it to the right place. Let's see now, if they send it to the right place, after contacting them for the last 3 days , and spending about 100 minutes in total, either waiting in line, or waiting and then being hung up on.. 1 star max

22 June 2023
Unprompted review
Rated 1 out of 5 stars

Scam. Horrible Company.

Horrible company. I ordered from Halara. The handed off my order to Speedex the tracking shows as delivered as of 11:59pm yesterday. I highly doubt they are doing midnight deliveries. I will be sticking to Amazon and other EUR/AUS/North American brands going forward as they use the established carrier networks.

20 June 2023
Unprompted review
Rated 1 out of 5 stars

My package and I never got it so when…

My package and I never got it so when the super of my building came from I asked to see his camera it someone on 4th floor Apt 4E oldest son taking my package but she wanna talking about I don’t want no problem we’ll it’s a big problem SpeedX is a bad company I told them when they deliver my package to call me and ring my bell SpeedX is a worse company I don’t ever want my clothes ship though SpeedX again

13 June 2023
Unprompted review
Rated 1 out of 5 stars

Horrible!!

Horrible!!! Temu keeps sending my packages through SpeedEx. So far, one was never delivered, the second was delivered to the wrong house ( which was never returned to me) and now the 3rd is "missing" and hasn't been updated since June 7. I've asked Temu OVER AND OVER to stop using them to ship my items. So now I'm also going to stop using Temu.

2 June 2023
Unprompted review
Rated 1 out of 5 stars

Horrible Company

Instead of delivering my package to the second floor where I live, SpeedEx's delivery person left it downstairs at street level behind an open gate. When my aide went to look for the package, it was gone. We assumed it had been stolen because of the unprofessional, lazy way it had been left on the bottom stairs, so I tried to call the company to complain.

There is no way to speak to anyone. There is just a recorded message saying they will text you. My old landline phone cannot receive texts, so I called again on a cell phone. No one ever got in touch with me.

This is a horrible company with incompetent deliverymen and an uncaring staff. They are the worst.

6 June 2023
Unprompted review
Rated 1 out of 5 stars

If I can leave 0 stars I would !

If I can leave 0 stars I would !! I ordered stuff for my wedding from Temu and speedex was delivering my package. They simply tossed my package over the gate to the mailbox area and done! I never found my package somebody took it before I could even find it :(

22 May 2023
Unprompted review
Rated 1 out of 5 stars

Not suprised I'm not the first to be…

Not suprised I'm not the first to be scammed by SpeedX. I ordered a few items from SHEIN for an upcoming event and they have SpeedX handling delivery. The driver took a picture of the BACK of my complex, very obvious that it's not a point of entry, and said package was undeliverable. Ihave emailed, called, and texted. This company is a JOKE. I would avoid ordering from SHEIN and TEMU seeing as this seems to be their new to carrier.

30 May 2023
Unprompted review
Rated 1 out of 5 stars

Fraud.Fraud.Fraud.

Fraud.Fraud.Fraud.
This company is doing wrong delivery practice.
I ordered one item from Temu, they assigned my parcel to this company. Delivery man came around 10:48pm on 05.25.23 and kept my parcel in parking area and take picture and worst part is he took my parcel back with him self and showing the status as delivered.
This is fraud. I have its full video footage that shows delivery man took back with him.
Nonsense company
Try to stay away from this.
This company does not deserve even single star.

25 May 2023
Unprompted review
Rated 1 out of 5 stars

I don’t even know HOW they are in…

I don’t even know HOW they are in business. Ordered from SHEIN and was told my items got delivered but they of course weren’t. The tracking gives you no information and their phone number is a joke. I’m thankful SHEIN gave me my money back. But upset I won’t be able to get my actual order. Now idk if o can trust ordering from SHEIN.

21 May 2023
Unprompted review
Rated 1 out of 5 stars

Said they delivered package on may 4th

Said they delivered package on may 4th. Surprise no package. Tried to call them and you instantly get a message that says someone will get back to you, but there isn’t an option to leave a message. Also left a blank photo of “proof of Delivery”. This company sucks.

4 May 2023
Unprompted review
Rated 1 out of 5 stars

They leave packages in open spaces…

They leave packages in open spaces letting them get stolen. Such as on street etc. the last time was right in front of my elevator on my floor. Couldn’t walk the couple of steps to deliver it! Customer service won’t call back and whoever you text has no concern that they are paying lazy ass couriers! I hope SHEIN breaks contract with them!

13 May 2023
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service! They acted as if they delivered my package but never did. I called but they never answered and force you to leave a message rather than waiting to speak to an agent. I’ve emailed every day and still no response. I ordered baby items that I need ASAP that already took two weeks to get here and then for it not to be delivered is horrid! And now I have to wait for my items to be reshipped and I’m livid! So it’ll be a month waiting for my products that I paid for!

13 May 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience with this company I've called them an emailed them no response. They also do not answer their phone so you have to leave a message bogus company

This company is horrible they did not even tell me they were trying to deliver a package they just said they couldn't deliver it so now it's sitting in Hartford Connecticut I keep calling them and calling them and emailing them and they do not respond it's been 5 days now. Horrible company I don't expect to ever see my package I don't know what they do with them but they don't deliver them

9 May 2023
Unprompted review

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