Spectrum Reviews 

263
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ward always responds within 30 minutes maximum (often with 5 minutes) to my emails. Whole service and process is faultless from my point of view. Won't be going anywhere else.

Rated 5 out of 5 stars

The regular exchanges in different currencies we do are simply and quickly handled on Spectrums platform at a very competitive rate. In the rare event of a query immediate help is at hand for resoluti... See more

Rated 5 out of 5 stars

We are using Spectrum for most of our EU supplier payments. Customer service provided is excellent, team is professional yet friendly. Responds to queries quickly.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Highly Recommended – Spectrum is Outstanding! I’ve been using Spectrum as our FX currency account provider for some time now, and I couldn’t be happier with the service. The platform... See more

Company details

  1. Currency Exchange Service
  2. also in
  3. Money Transfer Service
  4. Payment Service

Written by the company

We are the proactive payment solutions company powering growth beyond borders. Combining the best tech platforms with our dedicated team of experts, we have your global payment needs covered across the spectrum.

FCA Regulated

The security of your funds is our top priority.

Your funds will always be kept safe when making international payments with us. Our service providers take all the necessary measures and more to ensure your funds are not only safe, but you also are given visibility of this at all times. Our service provider’s segregated client accounts mean your funds are ringfenced and always kept completely separately from everyday funds.

Contact info

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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No recent history of asking for reviews

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4.9

All reviews

(263)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and good rates.

Great service and good rates.
Our contact is very helpful and responsive. We use them weekly and can't fault the service. Would recommend Spectrum FX

30 March 2021
Unprompted review
Rated 5 out of 5 stars

I work for a small company who…

I work for a small company who regularly pay suppliers in the US and were looking to save a bit of money on the cost of international wire transfers. I have found that since we started using Spectrum FX their rates are much better and the service I have received from my contact, Ward, has been great. If I do have any problems Ward has dealt with them swiftly. I have no hesitation in recommending!

30 March 2021
Unprompted review
Rated 4 out of 5 stars

A great online platform with friendly…

A great online platform with friendly efficient staff to help on the phone if need be.
The only thing missing is that you cannot buy forwards online.

9 February 2021
Spectrum logo

Reply from Spectrum

Hi Rosie, thank you for your review. The Ebury platform that you currently use is the only platform out of the four that we offer that does not allow booking forward contracts online. I’m hoping that the platform that we are setting you up on via GC Partners will offer you a more complete solution for your business :-)

Rated 5 out of 5 stars

Brilliant Service!

A great easy to use platform with brilliant prompt service from Adam and the team. Highly recommended.

28 January 2021
Rated 5 out of 5 stars

First class service

First class service. Good rates. Our main contact is very approachable and extremely helpful. return payments carried out quickly and efficiently.
Highly recommended

28 January 2021
Rated 5 out of 5 stars

Excellent Service.

An easy and efficient way to pay Foreign Suppliers. The team are very friendly, respond quickly and the rates are hard to beat.

28 January 2021
Rated 5 out of 5 stars

Always good

Always good, fast and polite service. Our first choice always. Personalised service and always happy to help

28 January 2021
Rated 5 out of 5 stars

Spectrum FX

Can highly recommend the Spectrum FX service. The web platform is really easy to follow and the process is smooth. The exchange rates I have been getting are also consistently better than my previous provider. Adam's customer service is excellent and very quick indeed. I have no hesitation in recommending!

28 January 2021
Rated 5 out of 5 stars

Professional

Professional. They stay in touch when the market moves. They execute immediately with sufficient back up documentation for tracking. Rates are very competitive. Exactly what I need when I am tranferring funds across the world. Never had an issue with them in two years.

28 January 2021
Rated 5 out of 5 stars

First Class Service

Very good service, easy to use and without issue. There is always someone at the end of the phone to help, in addition:
-Excellent response time
-Very competitive
-Polite and efficient
-Same day transfers
-Clear communication
-Consistent and professional
Spectrum FX are highly recommended by PRS

28 January 2021
Rated 5 out of 5 stars

Highly recommend

Adam and the team have always been very helpful and flexible with any requests we ask of them. An excellent service, competitive rates and an easy to use platform – highly recommend.

28 January 2021
Unprompted review

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