Spassino Casino Reviews 

822
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Has, been an year since i started to be user and started trying the platform, once thing that impressed me mostly, it's the fast prompt service they offer, from the gaming quality to the withdrawal fa... See more

Company replied

Rated 5 out of 5 stars

Worldwide top 2 Casino with stake for me. Regular bonus offers with fair terms and no traps. I think it's not even possible to breach any bonus terms, very player friendly. Support is fast and always... See more

Rated 1 out of 5 stars

Feels like the odds system is being manipulated My experience with Spassino has made me lose trust in their betting system. Every time I place a live bet at a certain odd, it seems to take a... See more

Rated 5 out of 5 stars

Deposited 30€, won 2400€, withdraw within 10 Minutes. Just an amazing casino. Support also 10/10. 100% recommended. Remember to play responsible, only play with money you can afford to lose, do... See more

Company details

  1. Online Casino or Bookmaker
  2. Betting Agency
  3. Casino
  4. Online Sports Betting Vendor

Written by the company

Most Trustfull and Fair Online Casino with Gambler-Friendly Rules!


Contact info

You should know

4.2

Great

TrustScore 4 out of 5

822 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(822)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Felt fair

Felt fair, hadn't got a crazy win, but had fun spins

15 September 2025
Unprompted review
Spassino Casino logo

Reply from Spassino Casino

Dear Stef,

Thank you for sharing your feedback! We’re glad to hear you enjoyed your spins and had fun. We hope your next session brings even bigger wins!

Best regards,
Spassino Team

Rated 5 out of 5 stars

I was a little skeptical at first

I was a little skeptical at first, because I've had rough experience before, but this place surprised me. The bonus system looked good, so I gave it a shot. And I was not disappointed!

15 September 2025
Unprompted review
Spassino Casino logo

Reply from Spassino Casino

Dear Karl,

Thank you for sharing your experience! We’re delighted to hear that we exceeded your expectations and that you enjoyed our bonus system. We look forward to providing you with many more enjoyable sessions at Spassino.

Best regards,
Spassino Team

Rated 2 out of 5 stars

The site seems colorful

The site seems colorful, but the promotional ads literally get in your face. Every second window is a banner. I would like more peace.

14 September 2025
Unprompted review
Spassino Casino logo

Reply from Spassino Casino

Dear Murphy,

Thank you for sharing your feedback. We appreciate your comments regarding the banners and will forward them to the relevant team for review. Your input helps us better understand player preferences and improve the overall experience at Spassino.

Best regards,
Spassino Team

Rated 5 out of 5 stars

Quick, Reliable, and Customer-Focused: A Top-Tier Experience

Account Verification
Extremely fast.

Withdrawals
Super fast, typically taking around 10 minutes via Skrill.

Customer Support
Quick responses and always strive to find a prompt solution.

Website Interface
Could be slightly improved, but it is fast and intuitive.

Bonuses
They could offer more bonuses to loyal customers; however, there are some available on the website.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

This casino is a joke, borderline scam

This is the first time I’ve ever written a review on anything but holy I feel like this casino has earned my first time.

No clue how they’ve racked up so many good reviews, unless they’re bribing people with free spins, ‘cause nothing else makes sense. The whole site is built on bait-and-switch nonsense.
They shove that “€20 bonus” in your face like it’s some easy win, then come up with the most brain-dead excuse not to give it to you like ‘Your email doesn’t match your real name’ First of all, my email has nothing to do with a real name, and it shouldn’t have to lmao?? That’s not even a rule, that’s just them straight-up making stuff up to avoid giving you what they advertised. Total bait-and-switch.

Then when I asked to delete my account, cause I’ve had enough of their BS, they didn’t even do it. They just blocked me and called it a day. That’s not deletion that’s them trying to dodge their GDPR responsibility.

The customer service is a disaster too. You’d get more useful answers screaming into a void or arguing with a brick wall, they’re rude, clueless, and clearly trained to stall you until you give up.

This place is shady as hell, and honestly feels more like a money trap than a real casino. Don’t give them a cent. They’ll waste your time, lie to your face, and treat you like trash.

16 July 2025
Unprompted review
Spassino Casino logo

Reply from Spassino Casino

Hello dear Rogue,

Thank you for your feedback. We're sorry to hear that your recent experience with us left you feeling frustrated.

It appears there may have been a misunderstanding regarding the bonus eligibility. Our verification procedures are in place solely to ensure account security and compliance with regulatory standards they are never intended to mislead or inconvenience our players. That said, we understand how the situation might have caused confusion, and we regret any inconvenience this may have caused.

After reviewing your case again, we’ve gone ahead and credited the €20 bonus to your account as a gesture of goodwill and in line with our commitment to fairness.

We take all feedback seriously and continuously work to improve our communication and service. While we firmly stand by our policies, we also believe in resolving issues respectfully and transparently.

If you have any further questions or need assistance, our support team is here to help.

Best regards,

Rated 1 out of 5 stars

SCAM ---- waste of time.. they just want your information

I recently joined this casino and what a waste of time it has been. first they offer a €20 no depsoit bonus but they do not give you , sent email and asked why but was not giving any reason as to why just told i can avail of deposit bonuses. then when i tried to give them a second chance and deposit for a bonus they dont accept visa or mastercard even thought they advertise both on the bottom of the site . im guessing this casino is a compete scam and i am glkad i couldnt deposit. dont waste your time giving them your information

16 July 2025
Unprompted review
Spassino Casino logo

Reply from Spassino Casino

Hello dear Eloise,

Thank you for your feedback.

We’d like to clarify that the €20 No Deposit Bonus you mentioned was successfully activated and used on your account.

Regarding payment methods while we normally support both Visa and Mastercard, these options are temporarily unavailable due to a technical update. We’re actively working to restore them and apologize for any inconvenience this may have caused. In the meantime, several alternative payment methods remain available.

We value transparency and are committed to providing a secure and fair gaming experience to all players. If you have any further questions or concerns, please don’t hesitate to reach out to our support team we’re here to help.

Best regards,
Spassino Team

Rated 1 out of 5 stars

This is a disgrace for a casino

This is a disgrace for a casino. Non existant and rude customer support, their offers are not valid. Avoid at all cost!

5 July 2025
Unprompted review
Spassino Casino logo

Reply from Spassino Casino

Hello dear Joey,

Thank you for your review. We’re sorry for the inconvenience caused and understand your frustration.

After reviewing your case, we can confirm that your €20 No Deposit Bonus has now been successfully credited to your account. Unfortunately, there was a delay in processing your request for that, we sincerely apologize. This is not the level of service we aim to provide, and your feedback has been shared with our team to ensure better handling in the future.

We’re committed to transparency, fairness, and delivering a positive experience for every player. If your opinion has changed following the resolution of your issue, we’d be grateful if you considered updating your review. Of course, that decision is entirely up to you.

Should you need any further assistance, our support team is available 24/7 and ready to help.

Best regards,
Spassino Team

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