Sparkworld Reviews 

2,761
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service and the extremely friendly, professional staff who carefully handle appliance installations, test the equipment, and remove old packaging. People also appreciate the remarkably simple online ordering process, alongside consistent communication and helpful updates provided by phone throughout the entire transaction. Though some reviewers experienced frustrating delivery delays, routing mistakes, and extended waiting times for their purchased products to finally arrive at home. A few individuals additionally noted receiving damaged packaging upon delivery or encountering unhelpful personnel during physical in-store showroom visits.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting fast shipping times and helpful... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly and helpful service both... See more

Service

Consumers find service to be positive, highlighting a smooth online ordering process and prompt, reliable... See more

Product

Reviewers highlight positive aspects of product quality, noting items arrive exactly as described and in full... See more

Order

People report positive experiences with order, highlighting a consistently smooth and straightforward process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more

Company replied

Rated 5 out of 5 stars

100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more

Company replied

Rated 5 out of 5 stars

We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more

Company replied


Company details

  1. Appliance Store
  2. Electrical Appliance Wholesaler
  3. Electronics Store
  4. Kitchen Supply Store
  5. TV store
  6. Washer and Dryer Store

Written by the company

Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.

Sparkworld

Written by the company

Free Delivery
Free delivery to Cornwall, Devon, Dorset and Somerset
Click & Collect
Order online and collect from either our Devon or Somerset stores
Price Match
Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
Free Storage
Buy & Store, take advantage of todays deal and we will hold it until you are ready.
Installation & Removal
Convenient installation & removal of your old appliances

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,761)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

delivery men were on time and very…

delivery men were on time and very helpfull. easy to order and no delivery charge.

26 January 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Jill! We’re delighted to hear your delivery arrived on time and that our team were so helpful. We’re glad you found ordering easy and with free delivery, it’s even better! Thank you for choosing Sparkworld

Rated 3 out of 5 stars

Online purchase - money taken but not in stock!

Bought oven online where it said it was in stock. Phone call next day to say it was not in stock but I could have display model. I don’t want a display model. Have requested a full refund which was acted upon immediately but have to wait up to 10 days for it to reach my account so a delay to me in buying another oven. Please make it clear when ordering on line that you may be ordering a display model.
Thank you for your response and the phone call to explain that you will try to update your technology to show that you may be purchasing a display model. This experience has not put me off buying at Sparkworld and I would recommend you for your excellent customer service and your commitment to improve things if there are concerns from the customer.

19 January 2026
Sparkworld logo

Reply from Sparkworld

Good Evening John.

Thank you for your feedback, and I’m sorry for the frustration this situation caused. We completely understand that a display model wasn’t what you were looking for.

Regarding the refund, we processed it immediately on our end and the funds leave our account straight away. Unfortunately, banks can take a few working days to complete the transfer, which is why it may take a little longer to show in your account.

The product listing does state that the item is on display, but we appreciate that this could be made clearer and we’re reviewing how we present this information online to avoid any confusion in the future. Under normal circumstances we hold several of these Neff double ovens in stock, but there is currently a worldwide shortage which has put pressure on availability in the UK, and any units that come in tend to sell very quickly.

Thank you again for your comments — they genuinely help us improve the experience for all our customers. Kind Regards Tristan

Rated 5 out of 5 stars

Fabulous all round service

Cheapest price, easy to find item, ordering was quick & delivery fast & efficient, also no charge on delivery. Was kept up to date with all aspects of delivery too.
Great all round experience

19 January 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Liz! We’re so pleased you found the best price, easy ordering and fast, efficient delivery with free delivery included. It’s great to hear you were kept updated every step of the way. We’re delighted you had a fabulous experience with Sparkworld!

Rated 5 out of 5 stars

Everything from order to delivery was…

Everything from order to delivery was very easy and I was kept informed during every stage

26 January 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Craig! We're delighted to hear that everything from ordering to delivery was quick and easy. It’s great to know our updates kept you informed at every stage. We really appreciate you choosing Sparkworld!”

Rated 5 out of 5 stars

Quick and simple

Ordered a washing machine, received a phonecall the same day to confirm delivery date. Delivery team called prior to delivery to tell me when to expect it. Great communication, fast and painless.

10 January 2026
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Reply from Sparkworld

Thank you, Adam! We're so pleased your washing machine order was quick and simple. It’s great to hear our team kept you updated; from the confirmation call to the delivery team letting you know when to expect them. Fast, smooth service is exactly what we aim for. Thanks for choosing Sparkworld!

Rated 5 out of 5 stars

Purchased a Vax carpet cleaner

Purchased a Vax carpet cleaner, excellent service and speedy delivery, the driver called me to say he had arrived and very friendly bloke

12 January 2026
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Reply from Sparkworld

Thank you, Kevin! We’re delighted you’re happy with your new Vax carpet cleaner and our fast, friendly delivery service. We’re proud to offer reliable appliance delivery with great customer care, and we appreciate you choosing Sparkworld!

Rated 4 out of 5 stars

Good communication easy transaction

Good communication easy transaction, I have purchased from Sparkworld many times before and will continue to do so. No need to shop around.

12 January 2026
Sparkworld logo

Reply from Sparkworld

Thanks for the great review! We're glad the communication and transaction were easy, and we really appreciate your continued trust in Sparkworld for your home appliances. We look forward to helping you again soon!

Rated 5 out of 5 stars

Great communication very pleased with item

Great communication once order was placed explaining delivery process. Phoned on day of delivery with time window for delivery, arrived within specified time. Polite helpful delivery people. Item as anticipated, well packed.
Very pleased with item
Thank you

9 January 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Mr Seymour, for your wonderful review. We’re delighted to hear you were pleased with the delivery service and your new item. Our team works hard to provide clear communication, reliable delivery, and well‑packaged products, so it’s great to know we met your expectations. We appreciate you choosing Sparkworld and hope to welcome you back again soon!

Rated 5 out of 5 stars

Easy and quick to order on line.

Easy and quick to order on line.
Follow up call once ordered from someone from Newton Abbot which was welcoming.

8 January 2026
Sparkworld logo

Reply from Sparkworld

Hi Dawn, thank you for the lovely review! We’re glad you found it easy to order online and that our follow‑up call from the Newton Abbot Sparkworld team made the experience even more welcoming. We really appreciate you choosing us and hope to help again soon!

Rated 5 out of 5 stars

Swift delivery and friendly and polite…

Swift delivery and friendly and polite guys.

7 January 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Thomas! We’re thrilled you enjoyed our swift delivery and friendly team. At Sparkworld, we pride ourselves on fast appliance delivery and excellent customer service. We look forward to helping you again soon!

Rated 5 out of 5 stars

A Great Service

A Great Service.
The only shop in the country it seems to have what I wanted. Item dispatched quickly, phoned me to let me know item sent! Unheard of in this day and age.

7 January 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Carole! We’re delighted you found exactly what you needed at Sparkworld. We pride ourselves on hard-to-find appliances, fast dispatch, and personal service. Your feedback means a lot!

Rated 5 out of 5 stars

Excellent service

My mum recently bought me a tumble dryer. She said she would buy it from spark world because she’d previously had excellent customer service from them. They were the only company to deliver next day. It was free. They called her to confirm the order, they called her again to confirm the time slot. Everything went as planned. They plugged it in and checked it worked. All in all an amazing company that I will now recommend to others. Thanks!

6 January 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Natasha! We’re thrilled you had an excellent experience with Sparkworld. Fast, free next-day delivery, professional installation, and outstanding customer service are what we pride ourselves on. Enjoy your new tumble dryer, and we look forward to helping you again soon!

Rated 5 out of 5 stars

Section of goods was good

Section of goods was good, ease of irdering and such a prompt delivery. Very friendly and considerate on delivery and took the old dryer away. Excellent service . My Mum and Dad always used Sparkworld, not a bad word said .

29 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Amanda! We’re delighted you found our wide selection of appliances, easy ordering process, and prompt delivery helpful. Our team always aims to provide friendly service, including removing old appliances for your convenience. It’s great to hear Sparkworld has been trusted by your family for years!

Rated 5 out of 5 stars
Sparkworld logo

Reply from Sparkworld

Thank you, Dave! We’re thrilled you find dealing with Sparkworld hassle-free. Our team is committed to providing top-quality appliances and exceptional customer service every time. We look forward to helping you again soon!

Rated 5 out of 5 stars

Impeccable service!

Impeccable service! Easy to order online, followed by email and phone call confirmation. Speedy delivery - wonderful to be given a two hour time slot. Very friendly and efficient delivery service, with advice given and the old appliance taken away (for a small fee - booked on ordering). Thank you very much - we would highly recommend Sparkworld.

28 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Lesley! We’re delighted you found ordering online easy and appreciated the speedy delivery with a convenient two-hour time slot. At Sparkworld, we aim to provide friendly, efficient service with expert advice and hassle-free appliance removal. Your recommendation means so much!

Rated 5 out of 5 stars

Good product range

Good product range, great customer service and fast delivery. Informative web site.

31 December 2025
Sparkworld logo

Reply from Sparkworld

Thanks, Michael! We’re glad you enjoyed our product range, fast delivery, and helpful website. Sparkworld offers great deals on washing machines, tumble dryers, and kitchen appliances with excellent service.

Rated 5 out of 5 stars

Exceptionally delivery service.

Exceptionally delivery service.
Fabulous prices for Laundry equipment.

30 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Alison! We’re thrilled you loved our exceptional delivery service and fabulous prices on laundry appliances. At Sparkworld, we pride ourselves on fast delivery and unbeatable deals on washing machines, tumble dryers, and more. We look forward to serving you again!

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