Sparkworld Reviews 

2,763
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service and the extremely friendly, professional staff who carefully handle appliance installations, test the equipment, and remove old packaging. People also appreciate the remarkably simple online ordering process, alongside consistent communication and helpful updates provided by phone throughout the entire transaction. Though some reviewers experienced frustrating delivery delays, routing mistakes, and extended waiting times for their purchased products to finally arrive at home. A few individuals additionally noted receiving damaged packaging upon delivery or encountering unhelpful personnel during physical in-store showroom visits.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting fast shipping times and helpful... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly and helpful service both... See more

Service

Consumers find service to be positive, highlighting a smooth online ordering process and prompt, reliable... See more

Product

Reviewers highlight positive aspects of product quality, noting items arrive exactly as described and in full... See more

Order

People report positive experiences with order, highlighting a consistently smooth and straightforward process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more

Company replied

Rated 5 out of 5 stars

100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more

Company replied

Rated 5 out of 5 stars

We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more

Company replied


Company details

  1. Appliance Store
  2. Electrical Appliance Wholesaler
  3. Electronics Store
  4. Kitchen Supply Store
  5. TV store
  6. Washer and Dryer Store

Written by the company

Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.

Sparkworld

Written by the company

Free Delivery
Free delivery to Cornwall, Devon, Dorset and Somerset
Click & Collect
Order online and collect from either our Devon or Somerset stores
Price Match
Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
Free Storage
Buy & Store, take advantage of todays deal and we will hold it until you are ready.
Installation & Removal
Convenient installation & removal of your old appliances

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,763)

204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's not often I am this impressed by …

It's not often I am this impressed by a company. Ordered a wine fridge, after a couple of weeks, realised it wasn't working right. Called Spagkworld, they contacted the manufacturer. I had a call back withing minutes to say "full refund or replacement but could take a few weeks to come from the manufacturer'. I asked for a refund, and if they had another brand i could buy. They sent me a link to another product, I said yes. Price difference of £50 was refunded to me within days and the swap was done 48 hours later. Absolutely no question or quibbles, just an amazingly fast solution to the problem. Moving forward, Sparkworld will be my firat point of call when seeking similar products.

21 October 2025
Unprompted review
Sparkworld logo

Reply from Sparkworld

Thank you so much, Emily! We’re really pleased we could resolve the issue with your wine fridge quickly and smoothly. At Sparkworld, we pride ourselves on fast, no-fuss solutions and excellent customer care, from product advice to aftersales support. We’re thrilled to be your first choice for home appliances going forward!

Rated 5 out of 5 stars

Item as described

Item as described. Very pleased with product. Thank you…

16 October 2025
Sparkworld logo

Reply from Sparkworld

Thanks, Anthony! We’re glad you’re pleased with your appliance and that everything arrived just as expected. At Sparkworld, we aim to make buying home appliances simple and reliable, thanks again for your support!

Rated 5 out of 5 stars

My new cooker

I would like to thank the two gentlemen who came this afternoon to put my new cooker in. They are a credit to your Company very polite. I would recommend any of my family to Sparkworld Martock as they are all so friendly helpful and nothing is too much for thwm

20 October 2025
Unprompted review
Sparkworld logo

Reply from Sparkworld

Thank you so much, Ms Harvey, for your lovely feedback! We’re absolutely delighted to hear that the two gentlemen who installed your new cooker made such a positive impression. We’ll be sure to pass on your kind words to them, they’ll be thrilled to know they’re a credit to Sparkworld. It means a lot to us that you’d recommend Sparkworld Martock to your family. We always strive to offer friendly, helpful service where nothing is too much trouble, and it’s wonderful to know that came across in your experience. Thanks again for taking the time to share your thoughts, we really appreciate it!

Rated 4 out of 5 stars

Dryer arrived on time

Dryer arrived on time. Delivery guy could do with some customer service training. When I asked a question I got a one word answer and no eye contact

5 October 2025
Sparkworld logo

Reply from Sparkworld

Hi Sharon,
Thank you for letting us know, I’m really pleased to hear the dryer arrived on time.
I’m sorry to hear about your experience with the delivery. That’s certainly not the level of service we aim to provide. While the delivery was handled by our courier partners and not our own team, I’ll make sure your feedback is passed on so it can be addressed for future deliveries.
We really appreciate you taking the time to share this, and if there’s anything else we can help with, please don’t hesitate to reach out.
Kind regards,
Tristan

Rated 5 out of 5 stars

Easy to order on line

Easy to order on line
Courtesy call followed
Quick Delivery dates
Confirmation of time slot on day of delivery
Staff polite and helpful

10 October 2025
Sparkworld logo

Reply from Sparkworld

Hi Donna, Thanks so much for your lovely feedback, I’m really pleased to hear everything went smoothly, from ordering online to delivery. It’s great to know the communication and timing worked well, and that our team were polite and helpful throughout. We really appreciate you taking the time to share your experience, it means a lot! Tristan

Rated 5 out of 5 stars

Easy to order,great communication about…

Easy to order,great communication about delivery information

8 October 2025
Sparkworld logo

Reply from Sparkworld

Thanks for your review! We're glad ordering from Sparkworld was easy and that our delivery updates kept you informed. We aim to make buying home appliances simple and stress-free!

Rated 5 out of 5 stars

Nothing beats 'word of mouth'

I went to Spark World because my friend had a good experience with them. I was not disappointed. Good selection. Very knowledgeable and friendly staff. Delivery spot on. Everyone very helpful.

9 October 2025
Unprompted review
Sparkworld logo

Reply from Sparkworld

Hi Ann, thank you so much for the fantastic review. It is great when customers share good experiences with each other. It is better than any advertising we can do.

Rated 5 out of 5 stars

Good service

Despite a hiccup with the courier, Spark world themselves were very attentive and diligent when it came to getting everything sorted, and that's what counts. Thanks to Tristan and everybody else!

24 September 2025
Sparkworld logo

Reply from Sparkworld

Hi Jack, Thanks for the review, I have also passed your thanks on to Tristan.

Rated 5 out of 5 stars

Great customer service…

Great customer service and you can speak to a lovely person straight away. Thank you again for a flawless service

23 September 2025
Sparkworld logo

Reply from Sparkworld

Hi Caroline, Thanks for the review, it is really appreciated.

Rated 5 out of 5 stars

Did exactly what they promised to do!

My purchase was simple & easy, delivery was next day & the communications from Spark world was also spot on. Delivery day again was smooth & easy, the delivery arrived 15 minutes into delivery window. The guys who delivered, installed new appliance & removed old unit were friendly, courteous & attentive. Would definitely recommend this company & use again in the future.

29 September 2025
Sparkworld logo

Reply from Sparkworld

Hi Karl, thank you for the review. Good to hear the delivery team kept you up to date and things went smoothly.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Friendly, polite, courteous and very helpful staff, free and quick delivery, price matching, you can’t go wrong by using this company. We too highly recommend Sparkworld.

11 September 2025
Unprompted review
Sparkworld logo

Reply from Sparkworld

Thank you for the excellent review. It is rewarding when customers feedback good experiences.

Rated 5 out of 5 stars

A very good company from the minute I…

A very good company from the minute I placed the order up until delivery .
I had a phone call thanking me for my order and was kept up to date with delivery . The two men who delivered my washing machine were so helpful cheerful connected the machine and put it in place lovely they made sure the machine was working before leaving .
I will certainly be buying all my kitchen appliances from Sparkworld
Thank you so much .i would recommend
Sparkworld to any one a very professional service I felt that they valued my custom
L Thomas

1 September 2025
Sparkworld logo

Reply from Sparkworld

Thank you for all the lovely comments. I have passed this on to the team.

Rated 5 out of 5 stars

Very professional delivery guys

Very professional delivery guys, delivered on time. Ordering process a breeze. Very pleased with appliance.

29 August 2025
Sparkworld logo

Reply from Sparkworld

We are very lucky to have a experienced delivery team, many of which have been with us for years. Thank you for taking the time to review our service.

Rated 5 out of 5 stars

lovely people, it was a welcome experience to receive…

it was a welcome experience to receive a rapid phone call thanking me for my order, and a joy to actually speak to a person. A quick no fuss delivery and removal of old items.

2 August 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Shirley! We're so glad you appreciated the personal call and smooth delivery. At Sparkworld, we aim to make appliance shopping easy, with fast service and hassle-free removal.

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