I'm surprised that this company still exists despite numerous negative reviews. My prepaid order for casual leather uppers shoes were never delivered. Tried calling their customer service number a c... See more
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Over a year lived at two locations of the company. Extremely bad customer service support. You can email and call as much as you want but besides automated responses, don't expect a response. b... See more
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Probably the worst agency I've ever had the misfortune of dealing with. The property I live in is constantly in need of repair and the agents never bother reading and/or replying to any of your e-mail... See more
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Have rung the 'helpline'???!! several times today to get the key details for my daughter's room which has been paid for, we are now sat in London having to look for somewhere for her to stay tonight... See more
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Company details
Information provided by various external sources
Spaces Life - All inclusive, fully-furnished private rooms with extraordinary service and real community.
Contact info
United Kingdom
- www.spaceslife.com
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This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Convenient
I love the flexible length of contract. The rooms are nicely furnished in neutral colors which allows me to decorate as I'd like and make it look like home. 4 stars only because sometimes the team is difficult to reach and we had problems with the cleaning staff for a while, which were luckily resolved in the end.

Reply from Spaces Life
Great company!
Very easy and quick move in process. Any problems dealt with efficiently. Nice to have cleaners and bills included in package. Great to be able to choose length of contract. Helpful staff on the phone. Only downside is the £49 move out fee and additional charge for mattress protector.

Reply from Spaces Life
Overpriced with lots of hidden fees
Overpriced with lots of hidden fees. Technically these fees are on the contract, but you don't get to see this until you have paid the £100 reservation fee. £50 move out fee minimum!
Rooms were nice and in good locations, but common areas contained mould and ants. Almost no freezer space and they refused to add more.
Internet was too slow to allow me to stream when my flatmates did and I was told the speed could not be increased as it was the same across all their properties (even though the new ones were advertised with faster broadband).
They tried to increase the rent a few months after I moved in by £50 - it was already overpriced!
I'm now paying the same amount for a bigger room with a private lounge in a lovely house. Glad I moved!

Reply from Spaces Life
I've had a great experience with …
I've had a great experience with Spaces, really efficient moving in, lovely house, always quick at resolving issues - thanks!

Reply from Spaces Life
Simple homes but sometimes that's all you need.
Simple homes but sometimes that's all you need. Allowed me to be in walking distance of my first graduate job in Central London - I could just about afford it!
They are always quick to get back to enquiries and no request is too much for their support team.

Reply from Spaces Life

Reply from Spaces Life
I would highly recommend the company to students & young professionals!
I would highly recommend the company to anybody looking for a place to live in London. The moving in & moving out process was very smooth. Contact throughout my tenancy was always easy and timely. The company was fast to respond to any problems with the property. The added bonus of a cleaner was great especially for tennents who have very little spare time. For a student like myself, spaces offered an affordable place to live in a great central location.

Reply from Spaces Life
Good service and good rooms
Good service and good rooms. Maybe they have to improve a little the times of response, but they work really good in general.

Reply from Spaces Life
Awesome Space to Stay
Great and smart space to stay if your are working in Central London. Generally safe, newly furnished and well-equiped facilities. Not to mentions the supportive professional staff who are reliable and easily approachable. Definitely going to recommend this accomodation.

Reply from Spaces Life
Would recommend
Generally very helpful, and resolve issues extremely quickly. They help with issues which involve external companies as well, doing all the hard work so we can just live there and relax. The flat is clean, and in a great location for my work so I am very happy with it. I have no problems with my rent payments, just set up a direct debit and it works seamlessly.

Reply from Spaces Life
Good service and standard but you pay for it
Sort any problems or issues I have in the flat very quickly and efficiently.
Price is a little high in my opinion and could make it clearer the bills package isn't really optional. But you do get good service for your money.
Would recommend them for anyone for moving to London for the first time as the locations are pretty central and convenient too

Reply from Spaces Life
Rented with them twice and was always happy.
I rented with this company twice and was always quite satisfied. They have an easy application process and always try to accommodate your requests. Sometimes smaller maintenance tasks take a bit longer to fix but urgent and important requests are dealt with quickly.
I was always very happy with the interior choices and he furniture provided.

Reply from Spaces Life
Friendly
Friendly, helpful staff; they respond to your emails quickly. My flat is a really good standard. Love that all bills are inc.

Reply from Spaces Life
Honestly a great company to work with!
Honestly a great company to work with! So helpful every step of the way and proved immediate service whenever they could. Would 100% recommend as you will always find someplace nice to stay and with great people too! I stayed at 2 separate spaces accommodations and felt they were both perfect for me at the time.

Reply from Spaces Life
The service has been always prompt and …
The service has been always prompt and follow up action has been very professional. I have always simply had to drop an email and things have gotten actioned. The team has been very thoughtful and courteous.

Reply from Spaces Life
Impeccable, fast, organised service
Impeccable, fast, organised service from viewing to contract signing.
No hassle, friendly, and speedy customer service.
What's more, the apartment quality is very high!

Reply from Spaces Life
Great and easy company to work for.
Great and easy company to work for.
Seamlessly sorted out my accommodation at short notice. On arrival I was presented with a clean and modern flat, with no issues over the duration over my tenancy.
Thanks

Reply from Spaces Life
Everything I needed when moving to London for the first time
Everything I needed when moving to London for the first time.
The whole experience was very easy and efficient. Check in and check out were smooth. My accommodation was in a great location and any issues were dealt with quickly. Although the flat was small, my room was furnished in a neutral, modern way which I really liked. The only complaints were that our oven stopped working and it was a month before someone fixed it, as well as the communal cleaner didn't appear for 3 weeks in a row (which is not as advertised). However, any other issues we had were seen to very quickly.
Communication was very quick and clear, and Spaces were happy to comply with any request I had. Their short term let process meant that I could quickly move into London at short notice, and when I needed to extend for an extra month, they were flexible enough to even let me choose the date I wanted to leave by.
Although it may be slightly on the more expensive side (considering there was no living room or dining room), the bills inclusive package also made things a lot simpler. I also feel that I was lucky enough to have made 2 new friends out of some of my housemates.
From my personal experienced, I definitely recommended Spaces to anyone who is moving into London for the first time and needs an immediate place to stay on a more flexible basis.
Thank you!

Reply from Spaces Life
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