Southern Timber Co Ltd Reviews 11

A great company to deal with. From ordering my Ballast, which was at a great price, to the delivery which was fantastic. The driver was excellent and friendly, according to my wife who received the delivery, and put it where she asked. All staff were great. Will definitely deal with Southern Timber again.

The team at southern timber are fantastic. I have used them for years now and there knowledge of materials, friendlyness and prices are fantastic i would always recommend them to any one.

As the owner of Salcombe Interiors, we very regularly use Southern Timber within our projects. We buy a lot of Millboard Decking, timber, and last week had a large quantity of external Porcelain slabs for the outside of a house we have just refurbed. Yaz, sales manager is always very helpful and friendly. We get very competitive prices and the delivery service is prompt and reliable. I wouldn't hesitate in recommending them.

We've been using Southern Timber for several years and receive deliveries from them almost every week. We purchase a wide range of materials from them, including timber, Postcrete, sheet materials, fixings, and other construction products, and the service is consistently excellent.

The team are always friendly, knowledgeable, and happy to help. Nothing is ever too much trouble, whether it's sourcing products, answering questions, or arranging deliveries to suit our schedule. Orders are handled efficiently, deliveries arrive on time, and the quality of the products is always first class.

Southern Timber has become a trusted and valued supplier to our business, and we would have no hesitation in recommending them to anyone looking for reliable products and outstanding customer service.

I often order bulk Pallets of timber to my yard, never have a problem, they always turn up when they should, and timber / batten is always in good condition.

As a Buyer for a large regional builder delivering competitive building and main contractor services to private and commercial clients throughout Devon, Cornwall and Somerset we need a reliable and reactive supply chain. In a fast pace working environment, Southern Timber tick all the boxes in terms of their speed of response with quotations, product knowledge, delivery time-scales, competitive material rates and helpful staff. I would thoroughly recommend Southern Timber for your domestic and commercial material sourcing

Ordered timber from them to be delivered.
They delivered a 3.6m 18mm thick plank with a gaping shake right down the middle of the length. It was completely unusable. Contacted them and sent photos and was offered a derogatory 50% discount. When I pointed out I was entitled to a full refund their rep became churlish and petulant.
Awful company, completely unprofessional.

Good showroom and found Dan very knowledgable and helpful when we went in looking for engineered wood and wood effect flooring.

Phoned ahead to check stock of item required. I asked the salesman for a part number as it was hard for him to find on his system. Turned up and the chap on the warehouse desk greeted me with "how can I help you"? It went down hill from there. I was treated will contempt and mocked for my stupidity for daring to turn up with a part number and expecting them to know where the item was located. In the end my wife found it in their warehouse. Totally incompetent and rude, amazing how one man can spoil an overall good company.

Very disappointed.
Gave me totally wrong information and I drove 140 miles (at great expense) to only find out that they had no display there of decking.
And no apology and no call back from Dan.
The place looks very disorganised, so be aware.

Good service and no issues with amended quotes, I would have given 5 stars but no Crane for the delivery which when mentioned when i ordered by sales would have saved me 3 days or agony if i had known they would send a flatbed instead.