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4.3
11 reviews
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They were very lovely towards me hey were
I underwent Invisalign treatment and the results are fantastic. Friendly staff and great orthodontist!
Took my daughter there. Dr Sebastian was v good and had an excellent Invisalign treatment for her .
Had Invisalign for myself and my daughter . Was impressed by the service provided by Dr Sebastian
Today i went to southend orthodontics my orthodontist was very kind and as was the assistant. When i went in i felt a nervous, however they really reassured me and make me feel welcome and it calmed down the nervous in me and switched to calm. I felt very welcome from the minute i walked in. 10/10
My Daughter began her brace journey with Dr Sebastian in 2023, her teeth were really wonky and she still had 12 baby teeth. After having them all removed her braces were fitted. Dr Sebastian and his team were amazing from start to finish. All staff from Reception, Nurses to Doctors are all very reassuring and informative. My Daughter has a real fear of Dentist and they made her so comfortable and confident. Today after 30 months her braces were removed and the results are outstanding. My son also needs braces and we have asked Dr Sebastian and his team to take care of him too. Could not recommend Southend Orthodontics more highly. Thank you for giving my daughter the most beautiful smile
From start to finish the service we have received has been brilliant, always able to get an appointment when we wanted, always on time. Everyone very friendly and professional, and put my son at ease when having his treatment. Highly recommend to anyone wanting orthodontic treatment.
Reply from Southend Orthodontics
Hi Kate, thank you for your lovely review. We’re so pleased to hear your son had a fantastic experience and felt at ease throughout his treatment. It’s great to know appointments were convenient and everything ran on time. Thanks again for recommending Southend Orthodontics — we really appreciate it.
i was 14 when i got my braces and was very apprehensive about the whole journey. sensing this, the dentist (Dr Sobu Sebastian) and team were extremely friendly and quick to make me feel comfortable by answering all the questions i had about the whole process. Now, with my braces off, I know that I was lucky to be placed in the care of the Southend orthodontics team and would happily recommend them to anyone.
A big thank you to the whole team!
Reply from Southend Orthodontics
Hi Sneha, thank you so much for your lovely review. We’re really pleased you felt comfortable and supported throughout your braces journey, and we’re delighted with your result. We’ll share your kind words with Dr Sebastian and the team — they’ll be thrilled. Thanks again for recommending us!
After changing my Rating here 2024!
I would Recommend them "Now".
My Daughter is Happy with all the Work Sofar !!!!
They have gone out there way to Help too!
"This is very Helpful" This is why I give 5 Stars.....!
I'll update this again once all Work is Done!!
Reply from Southend Orthodontics
Dear Clive,
So happy to hear that we have been able to address your concerns and able to provide a service that you are happy with. We are hopeful that we can provide your daughter with a smile that she can really be proud of!
Kind regards
Southend Orthodontics
Sadly have attended with another of our children. Service as awful as always. Rude unhelpful staff and the dentists don’t want to acknowledge you let alone speak to you. Looks like a house from outside and not a sign anywhere. They clearly treat the NHS patients as second class citizens and begrudgingly do the work.
Reply from Southend Orthodontics
Hi Halecrater, thank you for taking the time again to share your experience. We’re sorry you felt unhappy with the service and particularly concerned to read your comments about our team’s manner and the impression that NHS patients are treated differently — that isn’t acceptable and isn’t how we aim to operate.
We’ve requested further details privately through Trustpilot so we can locate the visits and investigate, but we haven’t received any information. As we can’t discuss clinical or patient details here, please contact us directly with the date(s) you attended and the name used for the booking so we can look into this and respond appropriately.
Kind regards,
Southend orthodontics
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