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SoundImports Reviews 

514
•
TrustScore 5 out of 5

4.8

Hi-fi shop
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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and that the items are consistently well packaged for secure transport. Consumers are also extremely happy with the wide selection of quality products and the helpful assistance provided during part selection. Buyers find the online store very detailed and easy to use when searching for specific electronic components. However, some people mentioned occasional shipping delays or minor package damages upon arrival at their homes. A few reviewers also noted that some delivery services can occasionally be problematic or lack proper return documentation features.

What people talk about most

Product

People report positive experiences with product, noting that items arrive quickly and in great condition.... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting exceptionally fast shipping times and... See more

Quality

Customers consistently note positive experiences with quality, highlighting top components that arrive safely... See more

Service

Customers report extremely positive experiences with service, highlighting fast shipment and reliable... See more

Order

Clients share positive opinions on order, highlighting fast delivery and a smooth purchasing process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impressive fast delivery Holland => Norway with UPS. Order placed on tuseday around noon and recieved less than 3 days later. Replacement-driver for 12" subwoofer are now up and running. Thx.

Company replied

Rated 5 out of 5 stars

Had to recap my 30 year old high end home speaker crossovers as the capacitors were way out of spec and some even dead. Their capacitor range is top quality and assistance for replacement selection wa... See more

Rated 5 out of 5 stars

I ordered a minidsp from Soundimports & it arrived at my house in the UK 3 days later via USP. Unfortunately, when I opened the package, one of the inputs was damaged which meant returning it to S... See more

Rated 5 out of 5 stars

Fast service and quality goods. But I also have one complaint, small but very important for me. I chose the DHL shipping method, not knowing that they charge for the service of hiring a customs agent.... See more

Company details

  1. Hi-fi shop

Written by the company

SoundImports is your supplier of DIY audio equipment in Europe. Many products in stock in our warehouse in the Netherlands. Delivered to you with the highest service level possible.

Contact info

4.8

Excellent

TrustScore 5 out of 5

514 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(514)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

11,000 kilometers in 4 days

SoundImports are fantastic. Their pricing is very competitive, maybe the lowest. They shipped on the day of ordering and the speaker arrived 4 days later; 11,000k away. Their customer service was very friendly. Great company. As good as I have encountered in over 20 years online.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality products and service.

Excellent description and data for the ARN-165-61/4 Woofer on Website. Cost of good quality Woofers was very reasonable. Received the two well packaged Woofers very promptly from Sound Imports. This enabled me to replace two Eltax Liberty +5 damaged Woofers with great results. The repairs saved the Loudspeaker cabinets from being scrapped. I prefer to repair things where possible rather than throw them away. Thank you for an excellent service !

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent web shop with good filters and search engine

Excellent web shop with good filters and search engine. Very precisely and in detail described and documented products. Very easy ordering and fast delivery. The only complaint is that it is not possible to use multiple gift coupons at once and it is not clearly indicated that shipping is free when a certain order amount is reached, I discovered this by accident, but this will not detract from my rating of 5.

16 February 2025
Unprompted review

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