SoundBetter Reviews 

487
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform excellent for connecting artists, musicians, and producers globally, praising its user-friendly interface and the smooth process of finding talented professionals. Many highlight the exceptional service, noting how it simplifies remote music collaboration by providing clear project briefs and secure payment systems. People appreciate the opportunities the platform offers, helping them build their careers and easily connect, message, and complete work with various individuals. However, some customers also noted challenges with the platform's functionality, describing the website as clunky, outdated, and difficult to navigate, especially on mobile. Additionally, some reviewers expressed dissatisfaction with the search and visibility features, mentioning difficulties in being found by clients or securing enough work, and issues with the certification process. A few other people also felt that the payment process could be problematic, citing delays in receiving funds, unexpected fees, and unfavorable currency exchange rates.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently describing it as smooth, easy to use, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, amazing, and a... See more

Website

People report positive experiences with the website, finding it a powerful and invaluable resource for... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, talent, and helpfulness.... See more

Payment

Users describe positive interactions with payment, highlighting that the system is highly secured and allows... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Soundbetter is a truly great way to make music. As a service provider it puts me in touch with artists, musicians and producers in a way that simply wouldn't be possible without it. Its ordering syste... See more

Rated 5 out of 5 stars

I found out about SoundBetter from Chat GPT and I was blown away how powerful this platform is. Payment and everything is highly secured and you can work with some of the greatest professionals in mu... See more

Rated 5 out of 5 stars

The platform is very good in bringing supply and demand together in music oriented issues. On this platform, you can find very good composers, music producers and singers. Due to the online digital... See more

Rated 5 out of 5 stars

I recently discovered SoundBetter and have only completed one project with them so far. The process was smooth, and I like the fact that there are so many professionals to choose from. I needed help w... See more


Company details

Information provided by various external sources

Find studios, mixing & mastering engineers, singers and freelance music production pros by reviews, price, location and credits. SoundBetter - plug in to talent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

487 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(487)

218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Pretty good!

Music is about community and exists and prospers within communities. It is nice that you provide a service that advances the potential expansion of music-peoples' understanding of one another and our ability to find each other faster. The fees are a bit much, especially considering how little money is ultimately coming to the professionals and artists collaborating here.

23 October 2025
Rated 2 out of 5 stars

Improve your search

Improve your search, why when I need to look for a Dudu player for example I can't just type Duduk in the search, the sounds like is useless and most of the times I go to other websites just for that reason. everything else is amazing, but I have been flagging this up for the past few years since I start using the website before it was sold to spotify and bought again.

11 September 2025
Rated 2 out of 5 stars

Quotation, Communication and Payments systems are not good.

Firstly, it isn't particularly easy for people to find you on here. I haven't had a whole lot of work, maybe 2/3 projects in 18 months. There's no option to upload videos of your work, which I find bizarre. Of course you can add audio, but this is limited unless you pay for a premium account, even though they already take a cut of your payments on a standard free account.
When you do get a request, you have to quote the person straight away, outlining what you will deliver, without the option to ask more about the project in further detail. So if you get a request that you would like to know more about before quoting, you can't message the person back without giving them a price. I usually put a guide price in order to message the client, but then it usually turns out they want more than what they originally asked, then you update the price based on this and they aren't happy with it so you kinda end up wasting everyones time.

Another very annoying part is how payments are handled. The only way you can be payed is via PayPal. And only in USD. So if you're in the UK or Europe, or anywhere other than the US, you don't have any options for exchange rates. For example, I took on a project to record vocals, priced at $300, immediately you lose 10% of this. 7% fee to Soundbetter and 3% transaction fee??
So now it's already down to $270. Then it's paid to PayPal, but is immediately exchanged to the currency of your country, which means you get PayPal's terrible exchange rate, and pay another fee to PayPal for the exchange. This lowers how much you earn again.

There should be more payment options, especially when you have international users. Allowing people to be paid via Revolut or something would be much better, then everyone can be paid in USD and choose to exchange to their own currency on a better rate and when is best for them. Not just a one size fits all PayPal transfer.

23 October 2025
Rated 4 out of 5 stars

Great, but some site feedback

Sound Better is great and I've had nothing but positive experiences, but one thing that would make it better is if we could write out our own messages when having to decline a job instead of the artist just receiving a generic decline message from SoundBetter. I feel bad having to decline an offer and would rather make it more personal than having a random message sent.

23 October 2025
Rated 5 out of 5 stars

I am so grateful I discovered…

I am so grateful I discovered Soundbetter. I have had all great experiences and have been able to connect to many producers and musicians all over the world. The platform is user friendly. There are many great projects with quality productions. I like that you are able to set the rate and negotiate project details. I also like how soundbetter is that “agent that is connecting you to a variety of job opportunities. I will continue to use this platform as it has opened many doors for me and built my resume.

22 October 2025
Rated 4 out of 5 stars

In general it's great what you offer but...

In general it's great what you offer.
Things may change a little bit tho:

1) a provider/session musician should be allowed to put a YouTube video for a better presentation, showing off not only its capabilities buy also his style.

2) premium applications are way too restricted. I'm in Soundbetter since 7 years and worked with many different clients, 31 five stars reviews. One can't be a grammy winner or a famous drummer to be premium here but you have to consider the work and the skills. Thanks

23 October 2025
Rated 5 out of 5 stars

Sound better has Been a major level up…

Sound better has Been a major level up in both quality and support. Everyone I’ve worked with especially my main man killian has just set the bar to a place where I can’t imagine being able to fulfill my life long dreams without it. Very grateful to this platform

22 October 2025
Rated 4 out of 5 stars

It is a great platform

It is a great platform. But as a provider, there should be an option to answer a client before making sending a quota. That really undermines the experience, and makes more complicated the negotation as you need to set a temporary price before asking the client more questions about the project.

22 October 2025
Rated 5 out of 5 stars

Great Platform!

Gives me a great platform to be recognized! People come to me for my niche and as long as you are good, professional, and have a stand-out profile, you get people reaching out!

27 August 2025
Rated 5 out of 5 stars

Sounbetter - YES!

Great platform for professional musicians. I use it fairly often to hire session musicians and mixing and mastering professionals. Highly recommended!

23 October 2025

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