Sortlist Reviews 

843
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

DO NOT WASTE TIME OR MONEY. THE STAFF (KEVIN & LUCY) COMPLETELY GHOST FOR LONG PERIODS AND THEN BECOME AGGRESSIVE WHEN YOU CHASE THEM UP TOO MUCH. LUCY IGNORED ME FOR A WEEK, THEN KEVIN ENTERED THE... See more

Rated 2 out of 5 stars

Similarly to other agency owners here... waste of time and money. We have used these types of platforms before with little success but were sold the dream with Sortlist. As per usual, these pla... See more

Company replied

Rated 5 out of 5 stars

Chantal was my point of contact at Sortlist. Right from the beginning, the experience was smooth and she helped manage the process of hiring an agency. We had a few brief and yet efficient interacti... See more

Rated 5 out of 5 stars

Made this whole process very easy for me. It's been several years since I had to source an agency and I was daunted by the process, but Sortlist made it easy - just follow the instructions and I was v... See more

Company details

  1. Business to Business Service
  2. also in
  3. Advertising Agency
  4. Business Administration Service
  5. Business and IT Consulting Agency
  6. Business Networking Company
  7. Search Engine Company

Written by the company

Sortlist is the marketplace where companies find, match and hire expert teams: from IT to creative and marketing. We save both companies and providers days of busywork by using AI, human guidance and real customer reviews to make the perfect match. That's less time searching for your next partner. That's more time to drive growth. That's why every year, 120,000 companies find their next provider on Sortlist.


Contact info

3.0

Average

TrustScore 3 out of 5

843 reviews

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3.0

All reviews

(843)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Total disappoinment with the platform

Total disappoinment with the platform, I thought it was a good idea of having this platform at start, but it only attracts poor leads for a year, waste time and effort on replying the opportunities where agency need to pay for contacting them in monthly and per opportunity basis, as 95% of them are RFQ or RFP, only reason to keep it is to add one more backlink, but maybe this is not worth on the new charging model anymore. Customer service is also bad, seems like talking to a chatbot, i can imagine what they would reply below already~
One more point, the REFUND is fake, not returning the money, but sortlist credits!!!!!

26 March 2024
Unprompted review
Sortlist logo

Reply from Sortlist

Thank you for sharing your thoughts with us, Winnie. Your feedback is valuable, and we're here to address any concerns you may have regarding your experience with Sortlist.

Our focus is to ensure that you connect with buyers that have the potential to translate into new business opportunities. Let's collaborate to review your specific case and find effective solutions to any issues you've encountered.

In terms of our payment model, we operate on a usage-based business model. This means that you invest according to your usage, directing your resources towards opportunities that closely align with your business objectives.

Additionally, it's important to note that we offer a refund policy that guarantees you'll make meaningful connections.

If you'd like to discuss your concerns further or explore solutions together, please don't hesitate to reach out to us at hello@sortlist.com. Let's work together to ensure you unlock the full potential of our platform, just as many other service providers have.

Rated 5 out of 5 stars

Great experience, efficient process!

Chantal was my point of contact at Sortlist.
Right from the beginning, the experience was smooth and she helped manage the process of hiring an agency. We had a few brief and yet efficient interactions that helped get the right information across. She made sure to ask the right questions and advise on next steps, all while being super nice!

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

I have been very impressed with how Sortlist connects various people and companies and helps relieve the daunting task of trying to figure out a right fit on our own and a bit blind. The process of also having introductory calls and info sessions is very helpful, quick and the ease of use is fantastic. Very satisfied.

31 January 2024
Unprompted review
Rated 1 out of 5 stars

Unethical way of making business AVOID!

Totally unethical way of working with providers, production teams. Charged an arm and a leg just to be able to participate into projects that turn out to be non existent, since the client has found internal solutions, we never have been informed prior and charged on top while loosing time to arrange calls, compose emails etc...There are much better options for professionals out there, don't be fooled with Sortlist. And on top you need to contact them to ask for their permission to delete your account (!!!) Definitely AVOID at all costs.

30 January 2024
Unprompted review
Sortlist logo

Reply from Sortlist

Hi there,

Thank you for sharing your concerns. At Sortlist, our primary aim is to facilitate meaningful connections between service providers and clients. We understand the importance of transparency and fairness in our business model.

It's important to note that Sortlist operates on a usage-based model, meaning you have complete control over your investment and participation in projects.

We offer a 60-day refund policy to ensure that you only pay for relevant potential business opportunities. If you find that a project doesn't meet your expectations or turns out to be non-existent, you have the option to request a refund.

We are committed to providing a platform where users have control over their investments and are supported throughout the process. Your satisfaction with the opportunities you choose is our top priority, and we're here to assist and guide you every step of the way.

Please, feel free to reach out by sending an email to hello@sortlist.com so we can review you case in detail.

Have a great day!

Rated 4 out of 5 stars

A very effective first experience

A very effective first experience. A first exchange which was able to clearly define my request, a listener who listens ! Then very quickly getting in touch with an agency, professional and relevant

25 January 2024
Unprompted review
Rated 5 out of 5 stars

I like everything about it

I like everything about it. My need have been met and the support team helped me work out everything relevant for the companys.Also it's for free! :)

15 January 2024
Unprompted review
Rated 4 out of 5 stars

Great suggestions - good service - keep it up!

Sortlist has suggested a handful of agencies to us so far, all of which are basically worth considering - we like the support in the background, and the relaxed yet professional atmosphere.
Dominic Morano, Managing Director - Kassandro Germany (POS - smart digital cash register systems).

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

After having had created my project I was contacted by sortlist very quickly. They perfectly understood my need and I found an agency very quickly. I am very grateful for the professional, fast and also friendly support!

22 December 2023
Unprompted review

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