Sortlist Reviews 

843
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT WASTE TIME OR MONEY. THE STAFF (KEVIN & LUCY) COMPLETELY GHOST FOR LONG PERIODS AND THEN BECOME AGGRESSIVE WHEN YOU CHASE THEM UP TOO MUCH. LUCY IGNORED ME FOR A WEEK, THEN KEVIN ENTERED THE... See more

Rated 2 out of 5 stars

Similarly to other agency owners here... waste of time and money. We have used these types of platforms before with little success but were sold the dream with Sortlist. As per usual, these pla... See more

Company replied

Rated 5 out of 5 stars

Chantal was my point of contact at Sortlist. Right from the beginning, the experience was smooth and she helped manage the process of hiring an agency. We had a few brief and yet efficient interacti... See more

Rated 5 out of 5 stars

Made this whole process very easy for me. It's been several years since I had to source an agency and I was daunted by the process, but Sortlist made it easy - just follow the instructions and I was v... See more

Company details

  1. Business to Business Service
  2. also in
  3. Advertising Agency
  4. Business Administration Service
  5. Business and IT Consulting Agency
  6. Business Networking Company
  7. Search Engine Company

Written by the company

Sortlist is the marketplace where companies find, match and hire expert teams: from IT to creative and marketing. We save both companies and providers days of busywork by using AI, human guidance and real customer reviews to make the perfect match. That's less time searching for your next partner. That's more time to drive growth. That's why every year, 120,000 companies find their next provider on Sortlist.


Contact info

3.0

Average

TrustScore 3 out of 5

843 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(843)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The experience was great

The experience was great. Not only for the easy way to use the app, also for the personal treatment recieved.
The options we had were according to our requierements and was difficult to make a choice.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

fast respond and to the brief

the respond was fast and we got 4 qualified recommendations. We could choose 2 for a very short term presentation. The presentation was well prepared and to the brief. I can recommend Sortlist!

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Efficient for exploring new options

I had an excellent experience with this platform. Although we ultimately stayed with our original provider for the creation of our new website, the connection via Sortlist was smooth and professional. Thanks to this platform, we were able to compare market offerings and put our long-time provider in competition with another recommended provider. The quality of the proposals we received was outstanding, which allowed us to confidently validate our final decision. I highly recommend Sortlist for anyone looking to explore new options without wasting time!

26 February 2024
Unprompted review
Rated 1 out of 5 stars

Pretenders, booking in stealth

Absolute crap, some bloke tried (and failed) to sign me up, and booked himself into my calendar on the pretence I could help him.

Dont be fooled.

These guys know F all about marketing and will not help your business in shape or form.

27 September 2024
Unprompted review
Sortlist logo

Reply from Sortlist

Hello,

Thank you for sharing your feedback. Unfortunately, we’re unable to identify you in our database, so we’re not sure about the specific situation you’re referring to. Regarding someone trying to "sign you up," please note that we cannot sign you up on your behalf, and we’re unsure what you mean by this.

We would be happy to better understand your concerns and assist you further. Please feel free to reach out to us at hello@sortlist.com, and we’ll do our best to help resolve any issues.

Best regards,
The Sortlist Team

Rated 5 out of 5 stars

Love it!

I just loved the experience and the super easy use of the platform. Got pared with a very fitting agency. Thanks a lot.

17 August 2024
Unprompted review
Rated 5 out of 5 stars

Worked surprisingly well.

I tested the platform after seeing advertisements for it. It worked really well to find suitable service providers for my needs (3D visualizations, especially of vehicles and technology) - in Germany. I will continue to test Sortlist in the future.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

great supplier list for niche expertise

really well managed process of gathering of requirements that resulted in well thought supplier profiles matching the expectation, experience and industry knowledge. I was impressed how well organized the process was from initial conversation with Sortlist representative ( Asma) and very quick turnaround time when I received first supplier applications for my project. Platform is easy to use, serving as one stop shop for reviewing supplier applications, their credentials, experience, case studies and also communication. We have shortlisted one of the suggested suppliers to proceed with our projects, while other two were also very good match. I could rate my experience as 5 out of 5 and would recommend Sortlist to my colleagues.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Very good platform - easy to use.

Very good platform. Easy to use. Communications and support were excellent. It found agencies I wouldn't have found by Googling. It's a bit like a dating app that arranges a speed date. I found our perfect partner and I can't wait to start working with our new agency.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

user-friendly and boosts sales

We have had the pleasure of working with Jihed from Sortlist for the past year and a half, and we couldn't be happier with the results. Jihed has been instrumental in boosting our leads and sales, demonstrating exceptional customer service around the clock.

His proactive approach, regularly checking in to ensure everything is running smoothly, and offering insightful suggestions to help us improve, has made a significant difference in our business. We highly recommend Jihed for his dedication, professionalism, and outstanding support.

Thank you, Jihed and the Sortlist, for your continuous unwavering commitment and excellent service!

4 July 2024
Unprompted review
Rated 2 out of 5 stars

Dissapointment with Sortlist

Context: Our goal was to use Sortlist as a partner for acquiring international clients.

Situation: We first did a trial, which was okay. Later, we signed a 1-year contract with them.

After working with them for a few months, we started to notice that most of the leads coming to us through Sortlist were OUTSIDE of our prospecting area - in countries where we do not want to have clients due to tax reasons.

We raised several customer support tickets, spoke with our account manager, and nothing happened. We kept receiving useless leads.

After several months... we completed their cancellation request template to cancel the service, which was immediately processed.

HOWEVER, since they did not deliver what was promised to us, we asked for a refund of the credits until the yearly contract ends.

Several days have passed, and we have received no reply (even though we have sent them follow-up messages) from Sortlist regarding the refund of our money.

We were hoping to have a productive business relationship with them, but when problems arose, they disappeared...

31 May 2024
Unprompted review
Sortlist logo

Reply from Sortlist

We regret to hear about your negative experience. Unfortunately, we are not able to identify you from the information provided, making it difficult to address your specific case.

We would like to remind you of our credit refund policy, which ensures that you can get a refund if the opportunities you received did not represent real new business opportunities and meet our refund criteria. To resolve this issue and to understand what went wrong in your particular case, please get in touch with our customer support team at hello@sortlist.com.

We are committed to helping you meet the right clients on Sortlist and ensuring a satisfactory experience, so please do not hesitate to reach out to our support team to find the best solution for your case.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look